Dunes Heating and air Conditioning

unknown

Awesome....punctual..friendly...fair...knows his business....we signed up for a service contract because we felt very comfortable that he would prvide us very good and thorough service.

Nick is one of the most professional service providers we've ever had the pleasure of meeting. It was a hot, humid day on a Saturday and we couldn't figure out why our a/c was blowing hot air instead of cold. He responded quickly, came out on a Saturday, found the problem (bad thermostat upstairs) and fixed it so we could have a/c throughout the weekend until he could get the thermostat to us on Monday. Not only that, but he called and emailed periodically to let us know what was going on. He installed the new thermostat on Monday morning. He explained everything in detail, told us the best thermostat to purchase, and the differences between a pretty good model and one that would last. It's obvious he knows his business, cares about his customers, and wants to do everything possible to ensure the customer is happy. In other words, Nick Negovanovic believes in what customer service is -- a great product, superb service, and really caring that the customer is happy.

Furnace was not cycling up. Called NSN Heating and Talked to Nick (the owner)and told him about my problem. He arrived at my house about one hour later. He was able to resolve furnace problem. I asked him if he could due a tune up on furnace since it was about 8 years old, which he did. Nick is very professional and friendly and highly recommend him.

We will continue to use the services of NSN Heating and Cooling. Products purchased and services preformed by this company have been both of good quality and value.