Coastal Paint and Repairs

The experience with Todd and Stella has not been positive in any way. I originally tried calling Todd to do the work. He did not answer the first two times I called nor return my calls, but he did answer the third call. He was short, possibly on site working, and told me the best way to contact him is via email which he gave me. He requested I send him and email outlining the work to be done and he would contact me. I sent a couple of emails over the next few weeks and never received a response. I finally ended up trying to call him again and he did call me back after this call and again told me to email him. I explained that I had done this previously and he never responded to my emails. He said he does not get the emails (even though they are in his name to him), that his wife responds to the emails. He suggested I put ATTENTION STELLA on the email to get her attention. If this is your main form of communication to your customers, why would I have to do that to have my email read? The fact that I had sent several previously without response was not a good experience. So I did as he asked and I did get a response from Stella and we coordinated the painting for this morning. I later emailed her again just to touch base as to the time he would be here as I had afternoon plans. She told me he would be here first thing in the morning as they were going out of town in the afternoon. I took the day off of work to be home for this appointment. He never showed for the appointment. I emailed and did not get a response, so a couple of hours later I called and he said she should have emailed me to tell me he couldnt do that appointment. He apologized, but his tone and attitude seemed less than apologetic, especially in regards to having to use a day off for this to be done. I know they have been overwhelmed from the Groupon, but that is no excuse. He told me the week after next he is wide open, so obviously he is not in too bad of shape if he is that open that week. My time is valuable and I have wasted it and have nothing to show for it. After talking to him, I came onto Angies List and saw that all his feedback was of the same nature, so I opted for a refund from Living Social rather than have someone come and do less than quality work or be less than respectful of my time.

You get what you pay for... the painter was very nice (not the owner), but he missed some spots and, although he was supposed to do 2 coats, he did not. My husband and I had to apply second coat of paint and paint places that he missed.

On the day scheduled for the job, Todd came over with an employee who was on his first day on the job. Todd showed the employee what needed to be done and then left, leaving the brand new employee on his own. I was not able to be home the entire time and was gone when the employee finished and left. Upon inspection of the "completed" job, it was obviously poor workmanship. The corners were crooked and/or had bleed-over where the paint colors met, none of the dings or small nail holes had been filled/repaired, there was paint on the curtain rod holders (easily removable with a screwdriver) and paint on the thermostat cover. There were several spots missed in places that required getting close to other surfaces, i.e., where the ceiling and wall meet and the ceiling was streaked and showing roller marks/missed spots. Todd came back to inspect the work and I pointed out several items to him. He immediately repaired a couple of the items but stated he would need to come back to fix everything. As it was the week before Thanksgiving and I knew the holidays would be busy for both of us, I agreed to contact Todd after the first of the year. When I attempted to contact him to schedule a time for his return, over a one month period, I left two voice messages and sent an e-mail, none of which received a response. On the third phone call, Todd finally answered the phone and agreed to do the repair painting on Saturday of that week at 8 am. When he did not arrive by 8:45, I called and his phone went straight to voice mail. I again got straight voice mail around 10 am. Each time, I left messages asking Todd to call me and he never responded/never showed up. I ended up repainting the room myself since I already had everything cleared out for him. I would absolutely NOT recommend this company for any work. Despite the low cost of the Groupon, it ended up costing me more money and, definitely more time and aggravation, than it was worth.

They hooked up the bathroom fan completely wrong. He also replaced two window sills and didn?t finish the edges at all. You can see all of the marks on the drywall where it was repaired. He left messes all over my house. He said he doesn?t own a shop vac to clean it. He left all kinds of junk on the street for my garbage men to pick up, but they don?t pick that kind of thing up. He also cleaned out his truck and left the junk on the curb. He did come back and pick this up after I called him. He cleaned all of his supplies in my sinks and got paint all over everything including my husband?s glasses. My bathroom floor is covered in paint. He told me it would be easy for me to remove. I had to scrub it for 2 hours. He also got caulk in the carpets. He also used nails instead of screws on my deck. He said he did this in case he messed up. He purchased a Red Bull along with the materials and included it in my bill. I was also charged for exterior paint that he didn?t use. I had to request that he bring it back to me since I paid for it. He left a paint can out that my dog and I both stepped in. My dog then tracked it all over the house. All of the fixtures he hung are crooked because he didn?t use a level. The toilet tank hits the back of the wall on one side because it was installed incorrectly. The pipe/hose was not properly connected on the toilet and my husband had to fix it. I now have to hire someone else to come in to re-sand and paint. I was supposed to receive a written estimate along with receipts but I never received them. He was also unable to contact me because he had no phone. He had to call me from a gas station.

do expect to wait for an appointment. Don't give up calling him.

Once he arrived the work was done in a very professional manner and I would reccomend this company.

Purchased several hours worth of handymen work and interior painting through Groupon through this merchant and I've now tried to contact him for one month. I've only reached him once and he told me he couldn't talk because he was getting ready to go out to eat. Extremely disappointed. I can't review on the quality of his work because he never responded to me therefore I've never had the requested work done on my home.