he did great i called him after another firm Henry found wiring crossed at zone 4, used his probe to find the issue and save me from having to do a lot of unnecessary repairs. ... had another company out (D.S.I. Irrigation). Their plan was to trouble shoot, change and repair. They replaced 1 valve that didnt fix the problem then wanted to replace the timmer for $550, thank goodness i asked them to leave. They charged more and left the system no better than they found it. I feel good about my experience with Henry, and will only use him going forward
Description of Work: fixed issue with zones not working when they were supposed to
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Jerry B.
10/2015
5.0
irrigation systems
+ -1 more
Every time I've used them, Henry is prompt, professional and precise, but also friendly. When you call him for a need, he seems like a friend in the neighborhood. His work is faultless. His prices are reasonable and often surprisingly low. On my list of b est providers, all time, for home services.
Description of Work: Installed irrigation system for complete yard, including drip lines for flowers and shrubs. Performed immediate and no-charge service when one sprinkler head didn't function properly. He has also handled extending the system, as well as backflow testing (required annually in our state).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Lance S.
08/2015
5.0
irrigation systems
+ -1 more
Henry worked his tail off to find one cut wire and two cut sprinkler lines in my yard. He hasn't even charged me yet and, frankly, he could charge me anything he wants to, because he's that good. This guy is the sprinkler whisperer, seriously. If you can get on his schedule, consider yourself in good hands. He won't quit until it's done, and done right.
Description of Work: see below
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ted D.
07/2015
5.0
irrigation systems
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Phillip B.
07/2015
5.0
irrigation systems
+ -1 more
Henry is not only professional, but sincerely cares about the customer and the quality of work. I have had an ongoing issue with the well/pump, and even though it was not his issue to resolve, he has remained engaged with the well service provider. I had to insist multiple times on paying Henry while waiting on the well service. He did not wish to be paid until all issues were resolved. Nice to be able to trust your contractor.
Description of Work: Replace old sprinkler system lines and reconfigured to new yard design.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Tim K.
05/2015
5.0
irrigation systems
+ -1 more
Henry is great. He is passionate about his work and took the time to explain what needed to be done and answer my questions. His pricing is reasonable and he does quality work. I would highly recommend his services.
Description of Work: Connected irrigation meter, replaced a sprinkler head and performed backflow test.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$276
JoAnn A.
04/2015
5.0
irrigation systems
+ -1 more
unknown
Description of Work: Connected new irrigation meter and adjusted heads
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Denise R.
04/2015
2.0
irrigation systems
+ -1 more
Terrible responsiveness. I called 3 times without hearing back. On one occasion, Henry called me back but I couldn't talk so I said I'd call him back in 5 minutes. I did, he didn't answer, I left another message and I still haven't received a return call. After 10 days and 4 calls I give up.
Description of Work: Needed new sprinklers installed.
Rating Category
Rating out of 5
responsiveness
2.0
Brenda R.
04/2015
5.0
irrigation systems
+ -1 more
s
Description of Work: Carolina Rain was not able to service/repair our irrigation system in the time we needed (sod was scheduled to be laid and we needed our irrigation system to work in order for the sprinkler heads to be marked). Henry took the time to call me back and refer another company to do the work. Thank you Henry !!!!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Albert D.
04/2015
5.0
irrigation systems
+ -1 more
unknown
Description of Work: Replaced broken well pump pipes; checked irrigation system, made changes to make it more efficient. Extremely professional and punctual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
steven S.
09/2014
5.0
irrigation systems
+ -1 more
Henry is the BEST, par none.
Description of Work: Fixes everything associates with lawn sprinklers and backflow devices
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Annette Q.
05/2014
5.0
irrigation systems
+ -1 more
unknown
Description of Work: I had a an urgent problem with my irrigation system and called Carolina Rain. I appreciated Henry's quick response and professionalism. He not only repaired one station but checked the entire system. Good thing because there were roots causing damage to another station. He was very friendly and nice. I will use his services again and I highly recommend his company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Neal W.
03/2014
5.0
irrigation systems
+ -1 more
Amazingly well.There are service providers and then there is Carolina Rain. By far the best experience.They have done work for me last year as well. When in need of irrigation services this is the go to firm.
Description of Work: Replaced the back flow unit and repaired supply line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Andrew B.
03/2014
5.0
irrigation systems
+ -1 more
Henry is always on time and ready to work. You can tell he enjoys sprinkler systems. Every fall and spring I have him shutdown and startup my well pump for the sprinklers. It is the best money I spend all year. He checks to make sure everything is working correctly and makes suggestions of any improvements. I really like that he doesn't try to upsell me the maintenance. He is looking for customers for the long haul, not just a quick sell.
Description of Work: Winterized my well pump and irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Neal W.
10/2013
5.0
irrigation systems
+ -1 more
He was incredibly punctual, he showed up when he said he would. He did a phenomenal job and I'm very pleased, I couldn't be happier. I felt it was a great value. He was polite and knew what he was doing.
Description of Work: They completely rehabbed my whole sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Andrew B.
05/2013
5.0
irrigation systems
+ -1 more
Henry does top notch work. He called me twice to confirm the date and showed up on time. You can tell he enjoys what he does and wants to make sure everything is just right (don't see that much in this industry). Last year I had him put in a new well pump and replace two sprinkler heads. This was after I made a mistake using someone I found outside of Angie's list for a new well pump, causing a pressure leak somwhere in my lines. Henry came up with a solution to fix the issue with a master valve and new pump (since the last one broke). He spent a full day getting everything installed and checked each valve/sprinkler head. He also installed a new timer for my sprinklers (much easier than previous one). Because of Carolina Rain I was able to set my sprinklers and let them run the entire season (I never had to touch it). In November, I had Henry back out to drain all the lines and prepare everything for the winter. Was done in less than a hour and always so pleasant to deal with. The price has been reasonable. Last year when Henry installed and fixed my entire system I said I have never been happier to pay 1,100 in my life (new nice pump, master valve, 2 new heads, new timer, new lines etc). I would recommend Carolina Rain to anyone for sprinklers, well pumps or backflow issues.
Description of Work: Started up the well pump for the lawn sprinklers and calibrate sprinklers.
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Service Categories
Lawn Irrigation
FAQ
Carolina Rain is currently rated 5 overall out of 5.
No, Carolina Rain does not offer free project estimates.
No, Carolina Rain does not offer eco-friendly accreditations.
No, Carolina Rain does not offer a senior discount.
No, Carolina Rain does not offer emergency services.