My experience was good to fair. They have a high turnover rate. I think it's because they don't pay the employees that much. A couple of times, I got people who did very really well, would stay, dust, would wipe blinds, do all that, and stay for 3 hours. Then, I would get other people who might be there 45 minutes. The turnover rate was pretty high, but, I got people for the most part that were good, and the last 2 ladies I got were pretty consistent. I used them starting in 2010, I think. I went a whole year with them. The last set of workers I had were the best and they were pretty thorough. In August of 2011, the last thing they did for me, I was selling the house so they did what they call a final cleaning for you right after you move out and they did a good job. One of the things I liked about them, the lady who was there to do the last cleaning, she came, the vacuum broke, and they sent another person with another vacuum cleaner that afternoon. They just didn't leave me hanging. The quality ranged form fair to good, because they had a high turnover rate. Even when they stayed for 45 minutes, they did come on time. I might use them, but, I would look around for a different company to see if I could get a different consistency.
Description of Work: Merry Maids came out to clean August of 2011. I had used them every 3 weeks initially for general house cleaning. Every visit is $120.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
SUSAN B.
12/2011
3.0
house cleaning
+ -1 more
Good for superfical clean up. Very nice people. Poor detail cleaning.
Description of Work: Did a very superficial cleaning. I used them for over a year and the house got dirtier every month. They never cleaned behind things, never dusted the tops of tall items. My house looked worse each week except for the clean garbage bags and the spray perfume they use to give the impression they clean. On quick glace the house looked clean, but checking the corners, it did not pass the test. The hosekeepers were kind, prompt and did a good superficial clean up. I'd call them if I needed a quick party clean up, but for long term cleaning, look elsewhere. Very nice and honest, but the cleaning people were not good.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Maryeah J.
12/2010
2.0
house cleaning
+ -1 more
Maids came in for four hours of cleaning, and got shockingly little done. They finished exactly two rooms (living room and kitchen) and a half bathroom. They don't clean windows (not even the inside) and there was almost nothing to straighten up. I could have done that work in less time.
Description of Work: Basic cleaning - counters, floors and dusting.
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Service Categories
House Cleaning
FAQ
Merry Maids of Moore is currently rated 3.5 overall out of 5.
No, Merry Maids of Moore does not offer free project estimates.
No, Merry Maids of Moore does not offer eco-friendly accreditations.
No, Merry Maids of Moore does not offer a senior discount.
No, Merry Maids of Moore does not offer emergency services.
No, Merry Maids of Moore does not offer warranties.