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BMG Flooring Tile & Cabinet Center

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

BMG is a family-owned business that sells and installs all types of flooring - such as carpet, hardwood, laminate, vinyl and tile. We also sell and install various types of countertops. BMG specializes in extensive kitchen and bath remodeling, including repairs from water damage. Financing available through Synchrony Bank.

Business highlights

22 years of trusted experience

Services we offer

Flooring systems, countertops, carpet, laminate, hardwood, vinyl flooring, stone & porcelain or ceramic tile. Complete renovations & kitchen & bath remodeling.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-15 of 15 reviews

william K.
09/2016
1.0
hardwood floor
  + -1 more
The work was not completed.
Description of Work: I called and set up an appointment for these people to come out to refinish my hard wood floor. It was scheduled be done at a specific date. When I call the contractor to set up a time to drop off the key and discuss them getting into the house no call was returned. I had made two calls. On the day the work was suppose to be done I got a response to my call. The contractor was on his way to my house. I could not open the house for him, because I work out of town. That is why I called them a week earlier. The owner tried to blame me because I was not at the house. The communication with this company is very inconsistent.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BMG Flooring Tile & Cabinet Center
This story is not a true representation of the facts. Mr. [Member Name Removed] had a scheduled date for the project to commence. He called the store phone number during the weekend prior to the Monday start time for the project. He called AFTER our normal - and listed - open business hours for a Saturday. He claims that he tried to call the contractor that was scheduled to work on the project. Unfortunately, the actual contractor did not receive the message(s) left by the homeowner. So, on Monday morning the contractor went to the job site as directed. Mr. [Member Name Removed] fails to mention that when he and I spoke on that Monday morning before the contractor reached his house, he never mentioned to me on the phone that he wasn't at the house. If he had told me that at that time, I could have rerouted my contractor. Now, having said all of that, it would not have mattered. The contractor was not going to be able to reschedule the project for at least 1.5 weeks. The homeowner did not want to wait. It is correct that we did not finish the project, but we never got a chance to start by the homeowner's own conflict.

Blake B.
12/2015
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
angle's list offer did not appear to line up with what was actually offered. Jim gave us credit, however for what we paid.
Description of Work: install carpet on stairs, replace carpet in 2 closets

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Bill G.
11/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I went to the BMG store and picked out carpet with the help of the owners in my price range. Their son came over and measured and told me everything that would be done. The 2 installers showed up at the appointed time and got to work. They were quick and pleasant and did a great job of installing the carpet. My rooms were empty so furniture moving wasn't a issue. They left me the bigger remnants They cleaned up their work area before they left. I would recommend BMG to anyone.
Description of Work: Removed old carpet and installed new carpet in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Susan B.
10/2015
5.0
ceramic tile, flooring contractor, remodeling, hardwood floor, home remodeling
  + 3 more
Because of a busted pipe we had to have floor removed. Jeff and Ben did an excellent job, even recommending that we treat the floor to get rid of the mold. We were most appreciative as my husband has COPD and did not want his health jeopardized.
Description of Work: Removed old flooring and installed tile in bathroom and hardwood in the bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Jackie S.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
I purchased carpet from BMG this month and had them install it in my upstairs area. I am very pleased with their salespersons and their installers were great! I am a satisfied customer. I like shopping with local people and appreciated that BMG is a family run business. I can recommend this company to my friends.
Description of Work: The sales person was helpful with choosing the carpet and price range I was looking for. She was knowledgable about the different brands and warranties. I got an appointment to measure my area and they followed up with me with the estimate and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Elizabeth D.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
I am very happy with the serivce we received from BMG. We went to them in early May to discuss flooring options for our dining room. They took the time to review all of our options and sent us home with several samples. I was very indecisive on my choice and they were fabulously patient and even able to send for a sample of a floor they didn't have originally. (They had that flooring company, just not that sample). Once we picked our floor, Jim came out and did the measurements and we had the quote the next day. The quote was very reasonable and very close to what was estimated as Jim is quick to give you a ballpark from the beginning of the process. Once we agreed on the quote, we had the installation scheduled and the service was provided and completed in one day (again, this is for one room). The installers were polite, respectful, clean and did a fantastic job. I am so happy with our new floor. We will definitely be using them again for our other flooring needs.
Description of Work: Install hardwood flooring in our dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Scott H.
04/2015
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
The people at the store were extremely friendly and helpful in picking the correct flooring. We went to the store on several occasions before deciding on the floors we wanted and they were extremely helpful each time. Once we decided to purchase and have them install the floors the process was easy and efficient. We agreed on a date and everything was smooth from that time. The installers came out and were very professional and efficient. The install was done in the time promised. The new floors look great.
Description of Work: Installed new engineered hardwood floors and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Susan B.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
BMG Flooring is very friendly and knowledgeable about all types of flooring. They were very helpful in making decisions on flooring types. Thank you!
Description of Work: Remove old carpet and pad, and installed new carpet and pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Hamilton K.
04/2014
5.0
hardwood floor
  + -1 more
Very helpful. There were problems with tile arriving broken. Broken tile was replaced as promptly as it could be obtained.
Description of Work: Provided materials (tile, grout) and advice for a DIY job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Leslie S.
07/2013
5.0
hardwood floor
  + -1 more
Sales staff very helpful in helping me in selection of materials best suited for my application. Installation staff was skilled, professional and friendly. Excellent and prompt job and results.
Description of Work: BMG installed a new ceramic tile floor in my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mike H.
01/2013
5.0
hardwood floor
  + -1 more
I searched about 8 stores and found 4 that had similar prices. BMG had good selection, no high pressure sales, and was very helpful with advice on what I needed and how to do it. The other 3 stores with good prices were not as good to deal with. When I ordered from BMG they were able to get a good deal from the manufacturer on solid hardwood flooring that saved me money. The flooring arrived on schedule and was delivered quickly. After I installed the flooring I ordered final door trim. That came on schedule. Overall I was very pleased with their professionalism and the help and advice they gave me.
Description of Work: Installed 550 sq ft of hardwood flooring. Installed it myself, but needed advice since I hadn't done it before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

cassandra R.
01/2012
5.0
ceramic tile
  + -1 more
Helped me pick time Made sure my measurments were correct ordered and has on time for install
Description of Work: BMG helped me pick the correct tile for my needs. They came to the house and measured to ensure I have the correct amount. Order the product. It came in just as they said. They set an install date and came just as scheduled. All this within 10 days. My kitchen back splash was completed and beautiful in time for Thanksgiving.. I love it and would use them for all my tile and flooring needs..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

James D.
03/2011
5.0
ceramic tile
  + -1 more
I wanted to purchase kitchen backsplash tile. They helped me with ideas and suggestions in choosing the right tile for me. They also calculated the correct amount of materials needed and even gave me good advise on the installation process. I would definitely recommend them as well as purchase from BMG again!
Description of Work: I wanted to purchase kitchen backsplash tile. The owners/staff were quite knowledgable, helpful, friendly, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

James D.
03/2011
5.0
ceramic tile
  + -1 more
I wanted to purchase kitchen backsplash tile. They helped me with ideas and suggestions in choosing the right tile for me. They also calculated the correct amount of materials needed and even gave me good advise on the installation process. I would definitely recommend them as well as purchase from BMG again!
Description of Work: I wanted to purchase kitchen backsplash tile. They were very helpful, friendly, knowledgable, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Amberly S.
11/2009
2.0
ceramic tile, flooring contractor
  + 0 more
The subcontractor came out on a Friday and told me that he typically didn't schedule installs on Friday because he had people coming to his shop to pick up counters. He came in the morning and took out our existing counters and laid in the new counters. He left and said he would be back by 1pm. When 1:00, 2:00 and 3:00 passed, I called him. He showed back up around 4:15 with an excuse that he needed to leave to go to a meeting for a fishing tournament that he had forgot about. I told him it would be okay for him to come back the next day at 4:00 pm. He never showed or called the next day. On Sunday morning he called and was able to come out and finish that afternoon. We were out of a functioning kitchen for the whole weekend. My husband called BMG to complain about him not showing on Saturday, but they never called back. They only called a few days later to request final payment. We never received an apology or anything from the owner of the shop. We will not use them again or refer our friends to them.
Description of Work: Removal and replacement of existing countertops, sink and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Response from BMG Flooring Tile & Cabinet Center
The members had every reason to be dissatisfied with the tardiness of the countertop installer. He is a sub-contractor who we have discontinued using as a result of this job. I was unaware of any problem until I got their message on my phone system. She called and left it on a Saturday afternoon when we are closed. When I got the message on Monday I called and talked to the member and explained my relationship to the man. I followed it up with a letter of apology and advised them that we would no longer use the subcontractor because of this experience. Her husband called me back and thanked me for the letter and said he felt a lot better about us after my explanation and apology. When the members first contacted me it was obvious they were looking for the lowest possible price. It was obvious they were operating with a very tight budget. This subcontractor is the lowest priced person I know of, so that is why I used him. As I recall, his price was about $300 under the next best estimate she received. And she is wrong in stating that she only heard from me to request final payment. She must have written this review before we got everything settled.

    Contact information

    402 S Main St, Mauldin, SC 29662

    http://www.bmgflooring.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Marble and Granite,
    Countertops and Backsplashes,
    Cabinet Making

    FAQ

    BMG Flooring Tile & Cabinet Center is currently rated 4.7 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 10:00 AM - 2:00 PM

    BMG Flooring Tile & Cabinet Center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, BMG Flooring Tile & Cabinet Center does not offer free project estimates.
    Yes, BMG Flooring Tile & Cabinet Center offers eco-friendly accreditations.
    No, BMG Flooring Tile & Cabinet Center does not offer a senior discount.
    No, BMG Flooring Tile & Cabinet Center does not offer emergency services.
    Yes, BMG Flooring Tile & Cabinet Center offers warranties.
    BMG Flooring Tile & Cabinet Center offers the following services: Flooring systems, countertops, carpet, laminate, hardwood, vinyl flooring, stone & porcelain or ceramic tile. Complete renovations & kitchen & bath remodeling.

    Contact information

    402 S Main St, Mauldin, SC 29662

    http://www.bmgflooring.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 2:00 PM