Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Williams Carpet

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

Specialities‎: Wallpaper, Hardwoods, Full Roll Carpets, Condominium Packages, Ceramic Tile, Carpet Inst... Brands‎: Pergolas, Pergo, Coronet, Anderson Flooring, Stainmaster Carpet, Residential & Commercial

Services we offer

Floor Coverings, Wholesale Carpet, Carpet & Rug Cleaners, Ceramic Tile Contractors

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Showing 1-16 of 16 reviews

James B.
09/2019
5.0
carpet installation
  + -1 more
wonderful work, they were great.
Description of Work: Carpeting and Flooring of the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kevin H.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: They installed carpet for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maureen M.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Marilyn L.
03/2015
1.0
carpet installation, flooring contractor
  + 0 more
In July 2014, I picked out the tile and made arrangements to have it installed in my house in Longs, SC in September 2014. I still live in New York State and that was the next trip planned to Myrtle Beach. I called them in August to verify the tile was ordered and the installation date. I booked a hotel room at that time also because I would not be able to stay in my house for one night. I flew down specifically for this installation. I came to the store September 12 to verify that the installation was still scheduled for Monday, September 15. The sales person that I worked with was not in the store and they said she would call me back. When she called me back, she told me the installation would not happen as the tile has fallen off the truck. I was furious because I didn't believe that story, and told them I wanted my down payment of $600 back. Then all of sudden she said she would see if she could get the tile delivered in a couple of days. I had to reschedule my hotel room, which now cost me more money. They did schedule the installation for September 18 and 19. The guys came on those days. The following Monday they were scheduled to come back to put the quarter-round moulding in and they did. After that, the carpet guy was suppose to come to put the carpet back to the tile floors. He didn't show up on Monday. I called on Tuesday and they said he would come them. I waited all day and he never showed. I was leaving on Wednesday to fly back to New York in the afternoon. He finally showed up on Wednesday morning two hours before I had to leave. I just made it to the airport to catch my plane. With all that went on those several days of the installation, I didn't really look at the floors that good. I didn't get back to Myrtle Beach until February 2015 because I had knee surgery. When I looked at the floors, I noticed the grouting was cracked next to the bath tubs and also several pieces of tile in the master bathroom were cut crooked and not the same length as the other ones in that row so the grout line was very thick. I called the store and told them about it and they promised to send someone out to fix it. I've called several times and stopped in the store twice and each time they promise the installer will come. It has been over a month since my initial phone call and still no response. I will have to hire someone else to fix their problems. I had planned on buying carpet for my house from them, but not now with this poor service. I will also tell my neighbors and friends not to deal with them.
Description of Work: They installed tile floors in both of my bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,300

ginger W.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
07/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Replace flooring and carpet.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

David B.
04/2014
5.0
carpet installation
  + -1 more
I thought they were a little expensive. They did fine. They were knowledgeable of what they had to offer. They were thorough in questions and answers.
Description of Work: I got a quote from Williams Carpet.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol K.
02/2014
5.0
carpet installation
  + -1 more
Went very well. Price was quite competitive, service was prompt and installation went flawlessly. We will definitely use them for future carpet purchases.
Description of Work: Provided carpet and installation for 10 x 14 sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

paul F.
08/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They were excellent. They were very good. Once I described the size of the property what I was looking for, such as it being built on a slab, that kind of stuff, then they showed me the different materials available. They narrowed it down based on my preferences. They did a very good job on that. We made the decision and the work went very smoothly. They were here on time, they completed early, there were no additional charges, and no issues since then. We'll use them again. We're probably going to do the bedrooms which are carpeted within the next year and we'll start looking into them first.
Description of Work: Williams Carpet replaced the hardwood floors and tiles in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Dorothy J.
08/2013
5.0
carpet installation, flooring contractor
  + 0 more
Williams Carpet was one of a few flooring providers that we contacted about installing hardwood floors throughout most of our home. We went to their store near Ocean Isle Beach, NC and met Ricky who helped us find the kind of flooring we wanted. Ricky was both friendly and professional. He came to our house, measured the rooms, and drew a schematic before going back to his office to work up a quote. Within a few hours Ricky called with the price which seemed very reasonable. (We had another provider that gave us a quote, then lowered it two times when we flinched and their third price was still higher than Williams Carpet! We are not fans of the "let's see if they'll pay an outrageous price then lower it if we have to" maneuver.) After accepting the Williams quote, we talked to Mary in their office regarding scheduling the work and payment. Mary was also very pleasant and professional. Our installation team was led by Bill French who was assisted by Roger and Britain. These three guys did a FANTASTIC job and went above and beyond the call of duty! They were always polite, took pride in their craft, paid attention to detail, and really cared about providing us with a stunning new floor - which they did. We had high expectations about this project, but Williams Carpet along with Bill French and his team exceeded those expectations. We highly recommend both Williams Carpet and Bill French.
Description of Work: Williams Carpet assisted in the selection of our engineered hardwood flooring, measured our home for the job, obtained the hardwood and other necessary materials and had a team install the flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Frank H.
07/2013
4.0
carpet installation, flooring contractor
  + 0 more
Came for measurement on the day we called (quick response) Large selection of product to choose from Installed on date promised (only 1 hour late for start time)
Description of Work: replaced two rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Carol F.
12/2012
3.0
carpet installation
  + -1 more
There was some disconnect between Williams Carpeting and the installers with whom they subcontracted and not all new thresholds were installed even though we had paid for them. We contacted Williams and the installers' crew chief returned the next day and made everything right. We were satisfied with the level of service and would use Williams again. UPDATE: About 20 months later, we noticed a nail was coming up where the family room carpet met the kitchen tile floor. Upon calling Williams, they told us we would have to call an installer and pay for the repair ourselves - they don't stand behind their installation for more than a year. So, we didn't use Williams when we replaced carpeting in two bedrooms and tile in two baths, and we won't be using Williams in the future.
Description of Work: Installed new carpeting and linoleum in several rooms and baths.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Reba T.
04/2012
5.0
carpet installation
  + -1 more
They were perfect and very good about coming out. I would recommend them to my best friend.
Description of Work: I had Williams Carpet put in an indoor and outdoor carpet on my Spring porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$382

donna W.
08/2011
5.0
carpet installation
  + -1 more
They were in and out in less than a day. They were helpful with the selection. I was happy with the result.
Description of Work: They re-carpeted my bedroom before I sold my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathe B.
07/2011
5.0
flooring contractor
  + -1 more
Carpet was removed and disposed of in LR and DR, tiles were broken up and cleaned in Kitchen. All in all the service I received both involving purchase and installation was excellent.
Description of Work: New type of Laminate flooring (Armstrong) was installed in my living room, dining room and kitchen. The installation went smoothly and my floors were complete in two days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

e W.
11/2010
4.0
flooring contractor
  + -1 more
The experience seemed very good because of the service and the installation. There was nothing spectacular about them except for a very knowledgeable salesperson. I may use them again in the future.
Description of Work: Williams Carpet came out and put down a laminate floor in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    Highway 17, Little River, SC 29566


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation

    FAQ

    Williams Carpet is currently rated 4.5 overall out of 5.
    No, Williams Carpet does not offer free project estimates.
    No, Williams Carpet does not offer eco-friendly accreditations.
    No, Williams Carpet does not offer a senior discount.
    No, Williams Carpet does not offer emergency services.
    No, Williams Carpet does not offer warranties.
    Williams Carpet offers the following services: Floor Coverings, Wholesale Carpet, Carpet & Rug Cleaners, Ceramic Tile Contractors

    Contact information

    Highway 17, Little River, SC 29566