Zone1 Sprinkler Repair & Installation

This irrigation repair company is unprofessional and downright childish. On Saturday July 1, 2023 I sent a request to them to update and repair any possible problems with my current irrigation system. On July 2, 2023, I received another message that they would be in touch on July 3, 2023. On July 3, 2023 I received an email from Barret saying that they would be in contact with me. On July 3, 2023, I received another message that they would be in contact with me on July 4, 2023. I told them to wait until after the holiday, to spend time with the family. They responded that they would be in touch on July 5, 2023. On July 5, 2023 I sent a message advising them that their failure to follow-up with a potential customer, when they had advised that they would be in touch on a set day, was troubling. I immediately got a phone call back from Giorgio who insisted on $85.00 to look at the project. This fee would not be credited to the project, it was a flat $85.00 fee to look at it. After discussing the fee at length (which I agreed to pay had it gone to the cost of the project) he became belligerent. He kept arguing with me that this, "Was the industry standard." Further, Giorgio stated that he did not talk to me until July 4th and that I wanted them to come out on a holiday. I told him that he was untrue, that he was now lying and that I can prove it. When I called him out on his lies, he became extremely agitated and hung-up. This company's lack of professionalism and accountability is horrible. Do not say you are going to do something, then deny making the statement, become abusive and then run away when the facts are proven. I do not recommend them.

Georgio was very professional, pleasant and prompt. He clearly communicated when he would arrive and upon arrival he did a lot of troubleshooting to figure out what was wrong. I was very impressed by his methodical approach and he has all the equipment. It turned out that one of the wires was broken - he was able to fix it right away and then performed a detailed check of the entire system. It was an absolute pleasure to work with him from the moment he arrived in his Zone1 truck to the moment he left. I am hoping to get some additional work done by him and would highly recommend him - I don’t think you will find a better or more knowledgeable person to work with.

I couldn't be happier with the product delivered by Zone 1. Giorgio's team worked hard and their attention to detail was beyond what I have found with other contractors we've hired. We recently installed an in-ground pool, and Zone 1 replaced three irrigation zones and laid over five pallets of sod. They did things right! No shortcuts! High quality work with high quality materials and our pool area looks incredible. I highly recommend Zone 1 and I have already asked them to address some other concerns in my yard. Reasonably priced too.

They were on time and very professional. I would use the service again.

The quality was good. They came the same day that I needed them. They were polite and they explain everything to me.

Good job and they are responsive.

Called several companies and Zone 1 responded within 24hrs. They were out the next day and by that evening I had an estimate in hand. We have a larger yard and wanted it done right. They finished the job on time and did a fantastic job. They over filled the trenches for settling, cleaned up all the misc parts and cut tubing, used a blower to clean up the grass and street. We will definitely refer Zone1 !

It was excellent. He followed up and make sure that people were working on time.

Zone1 Sprinkler Repair & Landscape was great to work with. They show up on time work hard and explains everything to you. They do not hide information and they keep you informed of their plan.

Excellent! Highly recommended. Easy to communicate with and Zone 1 was on time and finished the install on schedule! Any question we have had since the install has been answered promptly!

Excellent service.