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The Improvement Co

Roofing, Gutters, General Remodeling,

About us

The Improvement Company is an Award Winning Contractor providing excellent services including kitchen and bath remodels, decks, home renovations, additions, screen rooms, and more.

Business highlights

28 years of trusted experience
Family Owned & Operated

Services we offer

Decks & Porches, Siding, Windows, Bathrooms, Kitchens, Doors, Custom Remodeling, Tile, Wall Removals, Granite Countertops, Cabinets, Sunrooms, etc.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.7161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
7%
3
2%
2
2%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 161 reviews

NANCY J.
07/2014
5.0
decks, house painters
  + 0 more
They came out and guide me what I consider a fair price and extremely professional. Their fee was a little bit more, it was $8800 but the deal was if we decided they came out, they were gonna replace all the four decking, railings and posts. It was a much more job. It also included pressure washing and painting. They broke it down where the decking, posts, railings and lattice was gonna be for $6600. They are professional and responsive.
Description of Work: I did call The Improvement Co. for an estimate to do my deck, porches, etc.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Response from The Improvement Co
Thanks for the opportunity to serve you!

Marie M.
06/2014
5.0
gutter repair, roofing
  + 0 more
The called me back the next day and came the next day and gave me an estimate. They setup a date, but I had to change it and I did so without any difficulty. We agreed on a day and they can . The whole process took 2hrs. They were very and pleasant and skillful in their task. I am VERY please. I am planning on calling the company again to schedule other projects, as they are a multi-talented group of skilled people.
Description of Work: I wanted to put something on my house gutters and I needed another down spout installed on one end of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from The Improvement Co
Thank you so much for your kind words! We appreciate your business so much!!

William H.
06/2014
1.0
roofing
  + -1 more
No response after first email. He had to much work to respond to my emails.
Description of Work: Responded quickly with estimate. Then next 3 emails went unanswered. He stated in first email that he had so much work that he would puct me the schedule. Then never responsed.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$325

Response from The Improvement Co
We apologize for any inconvenience. We have responded to your email requesting your phone number for scheduling. We never intend to frustrate with the wait and encourage you to use a phone to communicate if other means fail. If we can still serve you we will be happy to, otherwise, I hope you are able to find someone who can serve you well.

Justin B.
05/2014
5.0
handyman service, roofing
  + 0 more
I purchased the deal for 6 hours of handyman service for 250 bucks. Its a good deal for me as I don't have a lot of time to complete these things myself due to business travel. During the process of inquiring about the type of work that could be done, the provider was very responsive. After purchasing the deal, I heard back right away with a scheduled date and the handyman, Lance, showed up on time (early even) and completed all the work with little direction needed. He even did some minor plumbing repairs with some extra parts he had on hand. I definitely recommend the Improvement Company and Lance particularly and will be using them again.
Description of Work: The provider completed various handyman services around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from The Improvement Co
We thank you for your kind words!

Gin R.
05/2014
5.0
doors, remodeling, gutter repair, handyman service, home remodeling, roofing
  + 4 more
It was great. Lance is a true professional. He is honest and reliable and knows how to do anything and everything!
Description of Work: --he fixed the fence in back yard--put in an extra post and cemented it--put two braces.. --He, re-caulked the shower and re-attached the shower door and caulked the cracks in outside wall corners. --The front door would not open and close and lock (from house settling)...he re-set the deadbolt hole.. --He replaced the two outdated and broken outside electrical outlets with new covers. --He re-glued the cover on the Master bath drawer. --He fixed the broken gutter over my bedroom window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Improvement Co
It is always a pleasure to serve you!

James M.
05/2014
5.0
roofing
  + -1 more
They came out as promised even though I was not able to meet with them, and measured the roof, and gave me a fair price, for installing a metal roof in place of the shingle roof. We are planning to meet with "The Improvement Co.next week to make a deposit
Description of Work: Provided free estimate.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Improvement Co
It was a true pleasure serving you sir. You were a joy to work for. We are saddened to see you go but so happy you are in heaven with those you love

Larry P.
04/2014
5.0
handyman service
  + -1 more
My experience was very good. He showed up on time and worked hard. He did a great job replacing rotted wood around windows, garage doors and porch railings. I was very pleased with the service.
Description of Work: Big Deal-6 Hours of Handyman Service for ONLY $249.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from The Improvement Co
We appreciated the work!

Christopher D.
04/2014
5.0
handyman service
  + -1 more
it went absolutely perfectly.Lance was polite, efficient and thorough.
Description of Work: Repaired a door jam that had been broken open and installed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from The Improvement Co
Thanks for the work!

Karen G.
04/2014
5.0
remodeling, roofing, siding, contractors
  + 2 more
Great experience with this company. They were prompt in getting someone out to give an estimate and the work began when scheduled. The men doing the job were meticulous, courteous, and reliable. They did a few small things extra that they pointed out needed to be done, and I expected to be charged more, but the price didn't change. I have already told them we will need them for renovations in a few months!
Description of Work: Replaced rotten wood siding and soffit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from The Improvement Co
We thank you so much for the opportunity to serve you!

Ron W.
03/2014
5.0
gutter repair, roofing
  + 0 more
Clint Knight represented their company in a very professional manner in all our contacts with him. He and his crew were always prompt, courteous and answered any questions we had about their work and the repairs they made to the previous contractor's work. I believe their price was very fair and their workmanship exceptional. In fact, they installed gutters on our daughter's house and did an excellent job. We highly recommend this company and Clint and his crew. We hope to use them again for future projects.
Description of Work: Installed gutters on the lower level of our 2 story home and corrected improper installation in a number or places on the upper level gutters installed by another contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Improvement Co
We appreciate your kind review. It was a pleasure serving you!

Carol H.
02/2014
5.0
doors, house painters, handyman service
  + 1 more
My old house had a deteriorating back door, but it was an odd size. I purchased a special order door to fit. It came raw wood and unbored. I needed to have it installed. I emailed Dan to ask about an estimate. He called almost immediately. I emailed photos of the door. He gave me an estimate over the phone -- and he said that because of a glitch in their schedule, they could be at my house in 90 minutes to do what was expected to be a half day job. I jumped at the chance to have the job done so soon. They arrived about 12:30 pm and left at 5:30 pm. When they left, the door had been installed, and it had a working dead bolt. But because of a balky drill, they had been unable to bore for the door knob. Because they had just worked me into their existing schedule, they weren't able to return until the next week to bore and install the door knob. They showed up bright and early the next week to do that work, but the priming and painting still had to be done. Then the arctic weather hit, rain, snow, etc. The placement of the door leaves it no protection from weather. They did come before the bulk of the precip and staple a plastic drop cloth frame to frame over the door. That protected the raw wood, but left me without a functional door. A combination of almost continuous weather and their pre-existing schedule left me with that tarped door for about 10 days. But the weather cleared, the painter arrived to prime one day and paint the next. All in all, a nicely done job. I don't think it would have taken so long if the weather had not conspired against us. But I learned the down side of getting squeezed into an existing schedule. If something unforeseen happens, you don't have the priority of a regularly scheduled job. Still, all the workers were competent and friendly and apologetic of the delays. I can't hold the weather against them. I plan to use this company again -- but I will make sure to get on the schedule!
Description of Work: Replaced an exterior back door, bored it for door knob and dead bolt, primed and painted all surfaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from The Improvement Co
We thank you so much for the opportunity to serve you!

Todd H.
02/2014
5.0
decks, handyman service
  + 0 more
We needed a couple of things done around the house and decided to purchase the "Handyman for a day" coupon, which entitled us to 6 hours of work for a discounted fee. We had a fairly new attic staircase put in a few years ago, but the 'feet' weren't installed because the installer didn't have a metal cutting blade at the time. So the handyman from The Improvement Company tackled that first. We have small children in the house, so he was mindful of small shards of aluminum getting into our hallway carpeting and made sure there was an abundance of drop-cloth down on the floor before he started. The work was quick, because he had the ladder cut to the proper length, the feet installed and the dropcloths pulled up in less than 30 minutes.Next was a much bigger project, which was to have him cut and install treated framing and lattice under our deck. We'd recently rehabbed sections of the deck and added on to it in one section, but didn't include underpinning as part of that job. So when the deck expansion was completed it was fully exposed underneath. We had already purchased the materials necessary to get most of the work done, so the handyman was able to begin immediately. Using some new treated lumber left over from the expansion, as well as some usable scraps of treated wood left over from the prior deck demo, he was able to frame out all of the areas underneath the deck. He ran out of lattice before the last two sections could be covered, but that was a shortcoming on my part for not properly estimating the amount that would be needed. The areas that he was able to complete look great! He had taken into account the slope of the land around the deck as he was measuring out where the panels would go, and custom cut the lattice to match the particular slope for each opening. He ran out of lattice with about 10 minutes to spare on the 6 hour window, and he used that time to clean up after himself. When he left, we had well-installed and good-looking lattice underpinning along most of our deck and there wasn't any scrap wood or litter left scattered anywhere in our back yard. We highly recommend this company to anyone who needs any sort of work done around the house.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from The Improvement Co
Thank you so much for your kind review!

Dan S.
02/2014
5.0
remodeling
  + -1 more
A near perfect construction job with professional contracting management and excellent subcontractors. Flexible regarding changes.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,363

Kelley E.
01/2014
5.0
doors, handyman service
  + 0 more
It was good. The guy that came out was good. He’s honest and went to work right away. He was even a little bit early. He just worked straight through and worked really hard. I did have to pay for the material. The door might have been a couple hundred dollars and the columns were around $90.
Description of Work: I purchased a Big Deal coupon from The Improvement Company to replace the door, door frame, and a couple columns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from The Improvement Co
We thank you so much for the work!

Walter R.
12/2013
5.0
handyman service
  + -1 more
Lance installed a new over-the-oven microwave for me. He was excessively careful and meticulous. He cleaned as he worked, and he was very patient. I would highly recommend this company. It did not take him the full six hours, so he called (and I called) to get credit for the additional time for later work. I am very pleased and would not hesitate to use the company again.
Description of Work: I used THE IMPROVEMENT CO

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from The Improvement Co
We thank you for the opportunity to work!

Johnny F.
11/2013
5.0
gutter repair
  + -1 more
Excellent work. Damaged a few shingles on front of home but repared the area; no questions asked. All communications went well. Eager to please.
Description of Work: Installed guttering on new two-story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from The Improvement Co
We appreciate so much the work you allowed us to do!

Alicia P.
11/2013
5.0
handyman service
  + -1 more
I did contact the company once and they were very nice and responsive. While waiting for them to contact me for their availability, I found a family member to do the work they were to be hired for. I had NO issues with this provider at all and no work had been scheduled or completed when I requested refund.
Description of Work: I purchased a Big Deal from The Improvement Co.
Rating CategoryRating out of 5
Yes, I recommend this pro

Randall R.
10/2013
5.0
custom cabinets
  + -1 more
Job was completed in two phases. Initial install was done on bench seat and bookshelves. The top of the bookshelves were not done to builders satisfaction or fit properly. Had to take back to business and redo. Took 4 to 5 more weeks before job was completed. Also had to wait on doors to be installed on window seat. Builder ordered them from a door maker and it took them 4 to 5 weeks to get them in. After everything came in and was reworked the unit looks great. Jake did an outstanding job from start to finish. As jake was putting together the window seat and book shelves, the person he brought with him, was working building in the exteior wall and repairing the sheetrock. Everything was done to my satisfaction and they cleaned up the job site. I will have Jake back out to build more book shelves. Overall, I would give this job an A!
Description of Work: Built a window seat with book shelves on each side. Repaired a hole in the exterior wall that housed a window type air conditioner. repearied several spots in our sheetrock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Response from The Improvement Co
We are very great for the opportunity to serve you!

Yvonne T.
10/2013
5.0
siding, replacement windows
  + 0 more
Lance Marshall did a good job. He's a very nice kind gentleman with professional knowledge and skills. I'm glad to do business with your company, and I will definitely ask Lance to help in the future.
Description of Work: replace all front window trims. fix column. fix door trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Response from The Improvement Co
We are grateful for the opportunity to serve you!

Stanley G.
10/2013
5.0
handyman service
  + -1 more
They did an outstanding job in a very timely and professional manner.
Description of Work: Replaced and painted some rotten wood on my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$364

Response from The Improvement Co
We appreciate the opportunity to serve you!

Gin R.
09/2013
5.0
handyman service
  + -1 more
Great! Lance completed my list with time to spare. He knew what he was doing--even corrected problems left by former workmen. Installed new ceiling fan, installed new shower head, replaced light switches and electrical outlets; repaired light fixture which had never worked; installed new washer hoses; installed new light fixture in kitchen; installed new motion-sensitive flood light outside; replaced two outside faucet handles; kitchen cabinets needed repairs--fixed properly in no time. Electrical breaker box - replaced two blank spaces left by Gene Love company (would not meet code). Had good advice for future work. Will definitely call them again and have already passed their phone number to a friend. [Of course I supplied all of the equipment...new fan, new light fixture, new hoses, but I was so happy to get all those "little jobs" done that can drive you crazy! ] Great special, Angie's List!!!
Description of Work: Angie's List Handyman special for 6 hrs of handyman work for only $249.00. I had a long list of varied things to be fixed. He was very versatile and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from The Improvement Co
It was a pleasure serving you! Thanks for the work

Mary A.
09/2013
4.0
remodeling, roofing
  + 0 more
Needed estimate on some work. Came on time. Very brief visit, but fair estimate proprosed.
Description of Work: Came out and gave me an estimate. Very fair price.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from The Improvement Co
Thank you for the opportunity to work on your home! We appreciate it very much!!

Toni N.
09/2013
5.0
handyman service
  + -1 more
Thought I was getting one handyman for eight hours; instead, got one handyman and his helper for four hours. I was satisfied for the most part, but there were times when the helper stood around without anything to do. For instance, when the handyman was working on the caulking job, his helper stood around waiting to be told what to do. I suggested that perhaps the helper could go start the caulk work in another bathroom, but was told he could not do that because he was there to assist him and besides they only had one caulk gun. Also, a little word of advice if you plan to hire a handyman to assemble and install something (in my case a shower curtain rod and wall mount with tv), take items out of the box and pre-assemble them as much as you are able before the handyman arrives. I say this because the men had to spend time reading and re-reading instructions on how to assemble and install the items, which was not time well spent, particularly when I could have done that part myself. It is best to prioritize your projects because inevitably they won't have enough time to complete everything on your list in the amount of time you have them. Again, I was satisfied with their work and would hire this company again, but would make sure on the front end what I was paying for (e.g., 1 handyman for 8 hours vs. 2 handymen for 4 hours). They were courteous and the did a great job cleaning up after themselves.
Description of Work: Performed odd jobs.... installed wall mount with tv, replace rubber strip under door and sanded the threshold that kept the door from closing easily, secured deck poles with additional screws; installed shower curtain rod and removed old caulk and re-caulked areas in the kitchen and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from The Improvement Co
We appreciate so much the opportunity to serve you! Thanks!!

Linda Y.
09/2013
3.0
gutter repair
  + -1 more
I purchased an Angie's List Big Deal for this service. Two people came out and it took them five minutes to clean out the gutters. They were in and out of here before I even had a chance to see them. I just saw them running across the roof so I guess they did everything. They never really talked to me, so that was kind of weird. They were very fast and they may be very thorough, but they did not tell me when they were through. I just happened to see them drive up or I probably would not have known they were there. They got here at a good time, but they just rushed in and rushed out. I don't know if they did a good job.
Description of Work: I used The Improvement Company for gutter cleaning.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$149

Response from The Improvement Co
[Member name removed], Our policy is always to let the customer know we are there to work and to let you know we we have completed the job. I will find out if for some reason they thought you weren't there. Thank you so much for the work!

Wendy U.
08/2013
4.0
roofing
  + -1 more
It was a time consuming job we have tall ceilings in our bedrooms, but all were installed correctly and we have not had any issues with operation of them at all.
Description of Work: Installed 5 ceiling fans, both indorr and outdoor fans. Had a coupon for 6hrs of work for $250. He had to come on two occasions in order to complete all 5 of the fans.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from The Improvement Co
Thank you for the opportunity to serve you!

Contact information

109 B Oakwood Dr, Lexington, SC 29073

http://www.theimprovementco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
17836
Trade License Locale
South Carolina
Trade License Authority
South Carolina: General
Trade License Expiration
07/08/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
General Remodeling,
Siding,
Decks and Porches,
Kitchen and Bath Remodeling,
Doors,
Windows,
Unfinished Carpentry,
Exterior Painting,
Finished Carpentry and Woodworking,
Flooring Sales and Installation

FAQ

The Improvement Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Improvement Co accepts the following forms of payment: Check,CreditCard
Yes, The Improvement Co offers free project estimates.
Yes, The Improvement Co offers eco-friendly accreditations.
No, The Improvement Co does not offer a senior discount.
No, The Improvement Co does not offer emergency services.
Yes, The Improvement Co offers warranties.
The Improvement Co offers the following services: Decks & Porches, Siding, Windows, Bathrooms, Kitchens, Doors, Custom Remodeling, Tile, Wall Removals, Granite Countertops, Cabinets, Sunrooms, etc.
N/A

Contact information

109 B Oakwood Dr, Lexington, SC 29073

http://www.theimprovementco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed