Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Improvement Co

Roofing, Gutters, General Remodeling,

About us

The Improvement Company is an Award Winning Contractor providing excellent services including kitchen and bath remodels, decks, home renovations, additions, screen rooms, and more.

Business highlights

28 years of trusted experience
Family Owned & Operated

Services we offer

Decks & Porches, Siding, Windows, Bathrooms, Kitchens, Doors, Custom Remodeling, Tile, Wall Removals, Granite Countertops, Cabinets, Sunrooms, etc.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.7160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
7%
3
3%
2
3%
1
16%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 126-150 of 160 reviews

Michael K.
08/2016
5.0
handyman service, woodworking
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Improvement Co
Thank you for the work!

William M.
07/2016
5.0
decks
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Improvement Co
Thank you for the opportunity to serve you!

Wendy T.
05/2016
5.0
remodeling, home remodeling, cabinet refacing, contractors, woodworking
  + 3 more
.
Description of Work: They helped us reface our kitchen cabinets, replaced our particleboard sub flooring so we could tile, and added a bead board ceiling with crown moldings in the kitchen, too. We did the painting. The kitchen looks great now, and they were nice and professional. The best!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Improvement Co
We were grateful for the opportunity! Thank you so much for your kind remarks

Judith U.
03/2016
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Installed gutters on front and back of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,495

Response from The Improvement Co
Thank you so much for the work! It was a pleasure serving you!

Lynne V.
02/2016
2.0
decks, roofing
  + 0 more
unknown
Description of Work: We liked Dan and Zack when we first met them and were excited to work with them, which made it doubly disappointing when things fell apart. Things went well when we bounced ideas around about our project with Dan, and things went well when Zack came over and went through our list of items we wanted done in detail. Zack said that he would have an estimate for us within two weeks...I texted and called about once a week to check on the progress of the estimate and kept getting promises of an estimate by the end of the day...the end of the week...soon... but never any specifics about where they were in the planning. It took two or three months to get any number from them at all (it took a series of agitated phone calls), and when we finally did, it was only a partial estimate for our project, and (according to the loan officer at the bank) was significantly higher than was reasonable. We were very disappointed and have since engaged another contractor.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from The Improvement Co
We apologize for the delays you encountered last summer. We were very busy and have attempted since that time to hire more men to help us with our work load. Zack is no longer in that position and we feel we have been able to increase our ability to serve in a more timely manner. Thanks for your patience. You and your family were very kind. We hope your contractor will serve you well.

Sandra C.
02/2016
5.0
decks, roofing
  + 0 more
unknown
Description of Work: two complete skim coats on ceiling with sanding between coats and primer. Best looking ceiling in my house and will be back in two weeks to remove final popcorn ceiling, mud and sand til smooth and prime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from The Improvement Co
It was a pleasure to serve you! Thanks

Abigail V.
12/2015
4.0
gutter repair, roofing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$12,000

Response from The Improvement Co
Thank you for the work!

James W.
08/2015
1.0
handyman service
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Improvement Co
We have no record of any contact with Mr. [removed member name] either by phone or through the Angie's List Message Service. He is writing from another state which is further indication that his review was posted to our company by mistake..

Lisa H.
07/2015
1.0
roofing
  + -1 more
No work was performed.
Description of Work: The Improvement Company never performed any work for me. I was told that someone from their company would contact me to set up an appointment for an estimate. I ended up having to call them because I was never contacted. Because of the length of time it took, I asked for a refund from Angie's List and did receive my money back. Soon after, I was contacted by a gentleman who did end up coming and looking at the items I needed fixed. He was very nice and said he would call with an estimate. NEVER CALLED! I then contacted The Improvement Company and was told that the gentleman who came to my house no longer worked for them and he would contact him for the estimate. Long story short, found the estimate, but it would take them 3-4 weeks to come out. Received the estimate via e-mail and it was very high. Felt like the whole experience was handled very unprofessionally and I would not recommend this company to others.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$349

Response from The Improvement Co
Our busiest time of the year from the home show till the end of the summer is difficult to navigate. We apologize for any inconvenience and hope you were able to find someone that was available to serve you.

William M.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced a broken section of our front walk and added a pop-up drain to help avoid future problems. The subcontractor did a beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,300

Response from The Improvement Co
We thank you for the work! It was a pleasure serving you!!

Maria B.
06/2015
3.0
remodeling, home remodeling, roofing
  + 1 more
unknown
Description of Work: I met with a contractor from the Improvement Co. to get an estimate on redoing a bathroom in my house as well as creating a laundry room and doing a few other fixes around the property. My initial impression was very favorable, but they never got back to me with an estimate on the job even after repeated contact. The last I contact I had--a week after he had said he would give me the estimate, the guy was waiting on numbers from the drywall people, and I never heard from him again. I went with another company for my renovation.
Rating CategoryRating out of 5

Response from The Improvement Co
We apologize so much for getting behind and not being able to finish your estimate in a timely manner. We know this was an inconvenience and unfortunately can happen during this busiest time of the year.

Harold L.
06/2015
5.0
flooring contractor, roofing
  + 0 more
unknown
Description of Work: New kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from The Improvement Co
Thank you for the work!

william B.
05/2015
5.0
roofing
  + -1 more
Ok
Description of Work: Unable to schedule work due to their six week workload. Appreciate their professionalism in addressing this early on. Will probably use in the fall.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from The Improvement Co
Thank you for your kind review!

Robert M.
04/2015
5.0
handyman service, decks, roofing
  + 1 more
unknown
Description of Work: On this trip I had them do 4 things. They moved 1 outlet. They installed a ceiling fan and a fan light combo in my bathroom. They also patched a hole in my hardwood floor that was there when I had a gas fireplace. It was the fresh air vent. It went really well. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Improvement Co
We appreciate so much your work! Thank you

Stephen L.
03/2011
5.0
gutter repair, roofing
  + 0 more
Brian Skelly came out and gave me a quote. Before this I called two other top companies from Angieslist, but Brian gave me a quote for the roof that was $2900 cheaper than the other ones. I called 4 of the top roofing companies on Angieslist. He took a little longer than the other guys, but that's because he broke the quote down, so I could choose different options. With 30 Year Architectural shingles, I got a quote for 5015 bucks. I was shocked and asked him why it was so cheap. He explained it doesn't really cost that much to make a roof and they already earn a good amount from $5015. As a business salesperson myself, I could tell he was genuine and really wanted to help, so I was sold. I then asked him for a quote for gutters. He looked at my house and because it's on a hill, he said I really needed gutters on the back, but gutters on the front weren't urgent. Talk about honesty. He quoted me $465 for gutters in the back plus $200 optional screens. Rotted wood: Brian said if they found rotted wood, they wouldn't charge me unless it was a massive amount, it would come out to be $1.75 per linear foot. They found a good amount, but did not charge me. Wow! I told him I urgently needed them to come out because my home insurance required me to change the roof in 30 days. He told me that he would get their roofers out, the following Monday 7:30-8:00. And might I add, he's the only company that said they wouldn't require me to pay until they finished the job and I was happy? Monday came: They came at 8:15, but I didn't really care. They quickly got started. I stayed at the house because I had an electrician there the same day inside the house, so I could tell what was going on the house outside. The guys were courteous. The next day, they came out for a partial half day because it was fore casted to rain. That same day a carpenter came out to repair a siding that was rotting. I even talked to Chris, the boss of the roofing crew and he was always telling me anything they found. The roof was finished in about 2 days as promised, but a delay due to an unforeseen rain; which was out of their hands anyways. The gutter guys came and did the gutter; wonderful job! I still want to get gutters on the front of my house, after seeing their work. So I will definitely call them again. The fact that they came out, gave me an honest quote, answered all my questions, were patient, were not prideful or arrogant, did the job as promised, I will use them again. I am really thankful I found the Improvement Co thru angielist. A recommendation is to always get as many quotes as you can. If I had not called these guys, I would've paid $2900-3000 more.
Description of Work: Replace with 30 year architectural shingles. Added gutters with optional screens. Replaced rotted wood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,840

Response from The Improvement Co
We so thank you for your kind words. It was a true pleasure working with you!

alberto L.
03/2011
1.0
gutter repair, siding
  + 0 more
saw him on a thursday to get a quote on a good sized job.brian told me to give him till the coming up monday and that he would e-mail me the quote. did not call or e-mail.called him on WEDNESDAY and he told me he had to go out of town.asked him if he was still interested in the job and he said no and that i shold find somebody else
Description of Work: siding on whole house,gutters,and front porch.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Improvement Co
It is always our goal as a company to meet the expectations of all our potential customers, but that cannot always be done. Our salesman, Brian Skelly had scheduled to travel to his son's graduation from helicopter flight school from the Army and was unable to complete everything for Member before his departure. Impasses are always unfortunate and as a business owner, it is my goal to impress on all who work for our company to try their best to serve to the very best of their ability.

Christopher C.
01/2011
5.0
roofing
  + -1 more
The crew was very punctual and courteous and I was very pleased with the experience.
Description of Work: We had our whole roof reshingled and repaired (minor repairs).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Nanette H.
09/2010
5.0
gutter repair, roofing
  + 0 more
The experience was excellent. They came in a little under their quote for the roof. They showed my husband the wood damage under some of the shingles. They left the shingle selection at our house for us to look at over the weekend prior to doing the job and answered are ask questions about the different shingle types. I received two quotes from the top two companies on Angie's List. The other company was much higher by $3,000. My husband would definitely recommend them to family and friends.
Description of Work: The Improvement Company replaced our 15 year old roof, reconnect vinyl facia and installed gutters, down spouts and gutter guards. They removed all debris from the area and did it in the time they quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Eve W.
09/2010
5.0
roofing
  + -1 more
From the initial meeting to get estimate to the date of final completion of work, we were impressed with the professionalism of all we worked with and the quality of work. The ensured we were 100% satisfied before asking for payment. Very positive experience. We highly recommend The Improvement Co for roof replacement.
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Michael E.
07/2010
5.0
remodeling, gutter repair, roofing, skylights
  + 2 more
Brian was very professional and gave me a quote on price quickly. The guys were there when they said they would be and did a great job. They cleaned up when they were done and walked around after they cleaned up looking for anything they might have missed. The carpenter showed up a few days later and told me what he was going to do and came back with materials when he said he would and replaced all the bad siding, facia boards, and soffit areas. They took the time to do the job right and pointed out any problems they encountered while doing the job. This company is going to be on the top of my list for future jobs!
Description of Work: Replace the roof and bad facia and soffit areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Jay R.
11/2009
5.0
roofing
  + -1 more
Job went very well. They worked overtime and finished the job in two days. They came out the third day to make sure all debris was picked up. The workers were courteous and seemed sensitive to the fact that we had bad experiences in the past with roofers. They checked back in a couple of days to make sure we were happy with they job. They recommended we get our chimney cap replaced and we get covers for our gutters to keep the leaves out.
Description of Work: The old shingles were removed and replaced with new composition shingles. Vents on the roof were replaced and extended along the peak of the roof. Some old vents were replaced with wood and shingles were placed over the wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,160

Margaret N.
11/2009
5.0
roofing
  + -1 more
We do a lot of research before we choose someone to do work for us. They were excellent, and the company itself was very knowledgeable. They had plenty of workers and they worked fast. They did a good job - we would recommend them to others. I would rate them highly and would use them again.
Description of Work: We used The Improvement Company to install a new roof for us. They took off the old shingles and put on new shingles for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,940

Toni V.
09/2009
5.0
gutter repair, roofing, skylights
  + 1 more
Received several bids on the roof, Brian's was by far the best price. Service was excellent, Crew was professional, courteous, called me to inform me of hidden rot they had found and had me inspect it before they continued the work. Brian gave me a very good quote on a replacement skylight and explained why it was better to go with glass than keep the acrylic skylight (which would have needed replacing in the near future). i was given many color choices for the shingles, and received all the information I needed to claim the skylight for the energy tax credit. Excellent service, roof looks great. Excellent clean up job after the roofers left.
Description of Work: Reroof house with 30-yr arch shingles, replaced acrylic skylight with glass skylight, new gutter & gutter guard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,365

Kay B.
08/2009
5.0
gutter repair, handyman service, roofing
  + 1 more
Called and scheduled estimate. They arrived exactly when they said they would. Estimate was very competitive to others I had received. I didn't have a big budget for this project and they came in way under my budget. Gutters look great--the quality was above what I was expecting and they were able to match the gutter color to the trim color exactly. All downspouts were included, as well as louvered covers. Attitude of the installers was awesome, especially considering one was attacked by hornets. Also, the day they were scheduled to come and start the job was rained out; it also rained for two days after. I was scheduled to go out of town for the next week, so they made a special trip on Saturday so I wouldn't have to wait any longer for the installation. They were in and out within a few hours and left no mess. One issue that arose was that the covers weren't available at the time of installation; but since I wanted the gutters installed fast, they went ahead and installed them. They came back a week later with the covers and offered to clean out any debris that might have collected.
Description of Work: Installed gutters, spouts and covers for entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Ann K.
04/2009
5.0
handyman service
  + -1 more
Lance came to my home to see exactly what I needed to have done before he gave me a quote. He itemized each item and listed any additional materials required and the cost. When he came out today he installed two bathroom faucets that I had already purchased and leveled and re-installed my dishwasher that was not installed properly by an appliance company. Both jobs required him to repair or replace improper connections, and he added sub-flooring under the dishwasher where the original contractor had taken a short cut. He also cut down a 6' tall trunk of a holly tree at ground level and put it on the curb for me, cut into short lengths for pick up. I had already cut off the branches. Lance worked for about 4 hours, including the short time he spent getting the connector that he needed. (He came prepared with the materials he needed except for what he discovered when he pulled the dishwater out from under the counter.) Lance takes pride in his work and doesn't leave until the job is done right. This is the third time that I have called on him for similar work, including some carpentry. If you need someone who will do a good job and is honest and fair, call Lance at The Improvement Company.
Description of Work: - Re-installed a new dishwasher that was not done properly the first time by an appliance installation company. It tipped forward every time I pulled out one of the racks. - Replaced two bath faucets with new ones that I had purchased. - Cut down a 6' tall holly bush at ground level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Contact information

109 B Oakwood Dr, Lexington, SC 29073

http://www.theimprovementco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
17836
Trade License Locale
South Carolina
Trade License Authority
South Carolina: General
Trade License Expiration
07/08/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
General Remodeling,
Siding,
Decks and Porches,
Kitchen and Bath Remodeling,
Doors,
Windows,
Unfinished Carpentry,
Exterior Painting,
Finished Carpentry and Woodworking,
Flooring Sales and Installation

FAQ

The Improvement Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Improvement Co accepts the following forms of payment: Check,CreditCard
Yes, The Improvement Co offers free project estimates.
Yes, The Improvement Co offers eco-friendly accreditations.
No, The Improvement Co does not offer a senior discount.
No, The Improvement Co does not offer emergency services.
Yes, The Improvement Co offers warranties.
The Improvement Co offers the following services: Decks & Porches, Siding, Windows, Bathrooms, Kitchens, Doors, Custom Remodeling, Tile, Wall Removals, Granite Countertops, Cabinets, Sunrooms, etc.
N/A

Contact information

109 B Oakwood Dr, Lexington, SC 29073

http://www.theimprovementco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed