About us
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.618 Reviews
Showing 1-18 of 18 reviews
William M.
07/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Lyn R.
11/2015
heating & air conditioning/hvac
+ -1 moreIt went perfectly. I logged my issue in on their website, as I discovered that the AC was not working at around 8 pm. They responded from the web and called me early the next morning. This was not an emergency, so it was fine to wait until the morning, and I had told them that on the website. They were there by 10 am that day, with my regular service person, who knows our system. They replaced a small part on the unit, and all was good to go. The AC has been working perfectly since. I have a service contract with them which I think is reasonably priced at $225 per year. They come out twice a year and inspect both my units (I have two), change filters, and I get a certain amount of Freon with that contract. If you have a service contract, you get priority in needing service. Short story is that they are honest and reasonably priced and reliable.
Description of Work: Fixed our Air Conditioning in August when it quit working
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Yes, I recommend this pro
$75
MK H.
06/2014
heating & air conditioning/hvac
+ -1 moreThe team arrived as scheduled. They explained their process and the expected completion date. When they came inside, they always asked permission, were careful about not tracking in debris. When they finished, they tested all the systems inside and outside . And before leaving asked if I had questions, and call them if I ever had questions. The team was polite, and tried to reduce the normal inconvenience of a project like this.
Description of Work: removed non working gas furnace from under the house; replaced ducting, installed new gas pack system outdoors.
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Yes, I recommend this pro
$5,000
Lisa S.
04/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Replaced outdoor air conditioning unit. The were great, on-time, very professional and Jerry was wonderful.
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Yes, I recommend this pro
$2,000
Greg R.
09/2013
heating & air conditioning/hvac
+ -1 moreWe discovered around 1:30 pm that our HVAC was not working. Having poor results with other HVAC companies, we took to Angie's List and found Quality Plus. We called and within half an hour they were at our house and inspecting our unit. Thankfully it was just a small part that needed replacing, and we were up and running in no time. We are so thankful their quick response and professionalism. We definitely will be using them in the future!
Description of Work: Fixed our non working HVAC system.
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Yes, I recommend this pro
$164
John S.
07/2013
heating & air conditioning/hvac
+ -1 moreThe Quality Plus crew is always punctual and professional. The only time it has taken more than one call to address a problem is when it has involved a warranty issue.
Description of Work: Spring Check-Up for HVAC
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Yes, I recommend this pro
$150
Kathleen H.
07/2013
heating & air conditioning/hvac
+ -1 moreWork was done on schedule. Very professional. Will recommend them!
Description of Work: Installed a new air conditioner/heater.
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Yes, I recommend this pro
$4,300
Jeremy H.
05/2013
heating & air conditioning/hvac
+ -1 moreThey were punctual and set realistic and acceptable timelines, goals, and standards. I would have been happy with what they had quoted on the timeline they originally stated. They somehow managed to not only meet every expectation, but to exceed expectations in every possible way. The staff was very professional. punctual, and trustworthy. I wanted to wait a while before leaving this review to make sure that everything was going to hold up. It is doing great. My home cools down nearly three times faster than what I am used to. It seems to run a lot less and my power bill is already down in cost quite a bit. Yes, I could have saved a couple hundred dollars going with the first estimate (who just seemed like they were trying to sell me anything.) There is no doubt in my mind who will conduct my services in the future and I will tell everyone I know about my great experience. These are some quality people who are honest above everything. They won't tell you what they think you want to hear, they will tell you the truth. This was a wonderful business interaction. I wish all transactions were this fulfilling. I am HIGHLY HIGHLY pleased. cxxv
Description of Work: My Heil system was on its last leg. With the price of freon going up and up, i decided it was time to fix the issue instead of putting another proverbial band aid on it. This particular company was the second estimate I received, my first one was for $3150. My furnace was found to be in good wiring order on my split system, so I upgraded my 2.5 ton Heil unit, with a 3.0 ton Rheem. (The first estimate included a Goodman.) With the hot South Carolina summers. I figured upgrading to a 3 ton might save me a great deal of money. There was nothing wrong with the unnamed company who came out and gave me my first estimate, but after reading what Angie had to say, I decided to go with another estimate and I could not be happier with my decision.
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Yes, I recommend this pro
$3,380
mary M.
02/2012
heating & air conditioning/hvac
+ -1 moreThey are just extremely fair to people. They had accidentally drained the Freon out of my air conditioning unit, and when they came back, they acknowledged that they had done it and they didn't charge me.
Description of Work: I use Quality Plus of Lexington for heating and air conditioning services. They come out twice a year to service my air conditioning and heating.
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Yes, I recommend this pro
$150
Mike H.
01/2012
heating & air conditioning/hvac
+ -1 moreThe young technician called the morning after we called. He arrived at the specified time. He went right to work troubleshooting the problem. He narrowed it down to the thermostat and /or the fan relay. Since our unit is an older one the relay had to be shipped in from another city. He and the part arrived the following day. He installed it and calibrated the thermostat. The repair went smoothly and the man was very knowledgeable. Unlike most service technicians of today he didn't try to sell us more than we needed or a complete new unit. In fact when I asked him about a newer more efficient unit, he thought the savings wouldn't be worth the initial expense of a whole new unit. Will definitely use the company again if I need HVAC service and wouldn't hesitate to recommend it to others.
Description of Work: Fan ran continuously.
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Yes, I recommend this pro
$240
Joyce S.
06/2011
heating & air conditioning/hvac
+ -1 moreVery Well. They were very thorough, clean and professional.
Description of Work: I am a recent member of Angie's List and wanted to comment on the service that I have received from Quality Plus Heating and Air Conditioning Company. I saw a bad review for this company on Angie's list and found it hard to believe. I have been doing business with this company since 2003 and they have always been thorough and reasonably priced. My latest expierence was when the Air conditioning went out at my elderly mother's house last June (bad timing in South Carolina). Quality Plus had installed a new compressor at my home in 2003 and have serviced my A/C several times since then, so I gave them a call. I also called another HVAC company so that I could obtain 2 opinions and estimates. Both companies informed me that the unit was very, very old and that it needed to be replaced. Not only was the estimate that Quality Plus lower, but they also included the replacement of damaged air ducts, which the other company did not even see (or at least they did not bring it to my attention). After seeing the tears and holes in the damaged ducts, I can only imagine how much heating and air she lost as it flowed underneath her house. Quality Plus installed a new unit and replaced the damaged air ducts. They did an outstanding job! I highly recommend this company.
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Yes, I recommend this pro
$5,000
brendon R.
05/2011
heating & air conditioning/hvac
+ -1 moreQUALITY PLUS HEATING and AIR CONDITIONING does really good work. The owner is very efficient and gets things done. He gives you the price up front. His company is excellent and they do an excellent job.
Description of Work: QUALITY PLUS HEATING & AIR CONDITIONING came out to put a new heating and air conditioner in my home.
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Yes, I recommend this pro
Patrick B.
02/2011
heating & air conditioning/hvac
+ -1 moreMack and his technician were both great to deal with. I really felt taken care of. I was thankful that Mack did all the communicating with the manufacturer for me to determine what was wrong, and I did not have to do anything but sit back and know I was in good hands now.
Description of Work: I was having trouble with a brand new unit freezing up. A previous installer (not QP) ran the wrong size refrigeration lines to the unit. Mack came out to diagnose the problem, and he talked to customer support over the phone to get the proper refrigeration size for that unit. I had tried this, but I was not able to communicate the right terminology. One of his technicians replaced the line for me shortly thereafter. It's working great now!
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Yes, I recommend this pro
$240
Harrell M.
08/2010
heating & air conditioning/hvac
+ -1 moreMy A/C quit cooling, Quality Plus was called, they had someone out within 2 hours found the problem fixed it left the bill in the door. A/C is back up and running. Great Job
Description of Work: They replaced a diode on the compressor.
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Yes, I recommend this pro
$150
Amy AND JIM B.
07/2009
heating & air conditioning/hvac
+ -1 moreThey regularly forgot to bring an odd sized filter when they cam to do the semi-annual service. They would promise to bring the filter later and only did it when I called them just prior to the next service even though they were call many times in between. We asked for an estimate to install an entire new system and had several other companies do the same. All four of the other companies pointed out the same issues that should have been caught in the intial HVAC inspection and when asked why QP did not point them out they sid that they wanted to back out of the service contract because they felt like we didn't trust them any more. I would not recommend them to anyone for anything.
Description of Work: They did the initial HVAC inspection on our home and did not report significant issues to us. They had the service contract on our home for the last year and a half.
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$600
Response from Quality Plus Heating & Air Conditioning
Anne M.
01/2009
heating & air conditioning/hvac
+ -1 moreThey installed everything new. Everything works wonderful. I had to call them one time with a question and they were very nice.
Description of Work: They are the original installers of our heating and air conditioning units.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Scott S.
08/2007
heating & air conditioning/hvac
+ -1 moreI asked every heating and air vendor at the last home show how much they would charge to install a programmable thermostat. All of the vendors showed the same thermostat, but Quality Plus's price was the best and they seemed to be the most knowledgeable about the product and took the time to discuss it. All of the other vendors had to make a phone call to someone else to find out how much it would cost.
Description of Work: Installed a digital programmable thermostat.
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Yes, I recommend this pro
$255
sheri C.
07/2007
heating & air conditioning/hvac
+ -1 moreHe did not check the system overall and check the sensors, so he had to come back out that night and fix the heat sensor. He did not make sure he even wired them back up right. So after a few days I had the same problem and that's when I went with another company to fix the job they did,and since I had to do that it cost me total $300.00 to get a simple thing fixed.
Description of Work: They came out that same day to fix problem. All the work was done he just put in 2lbs of R-22.
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$95
Contact information
1729-B Two Notch Rd, Lexington, SC 29073
www.qpheatingandair.comService hours
Monday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Gas Logs,
Fireplaces,
Gas Grills
FAQ
Quality Plus Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Quality Plus Heating & Air Conditioning accepts the following forms of payment: Check,MasterCard,Visa
No, Quality Plus Heating & Air Conditioning does not offer free project estimates.
No, Quality Plus Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Quality Plus Heating & Air Conditioning does not offer a senior discount.
Yes, Quality Plus Heating & Air Conditioning offers emergency services.
Yes, Quality Plus Heating & Air Conditioning offers warranties.
Quality Plus Heating & Air Conditioning offers the following services: Residential and commercial installation of new & replacement of HVAC units, electronic air, media air cleaners, ventilators, humidifiers, air purification, UV lights, gas logs, fireplaces, lighting, grills, stoves, cooktops & new construction.
Contact information
1729-B Two Notch Rd, Lexington, SC 29073
www.qpheatingandair.comService hours
Monday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PM