Plumb Krazy

ok

I called in to get some pricing and information and was told they were busy and would call me back, they never did.

Owner was very accommodating for scheduling, including sending someone immediately if I needed them (I didn't). The service tech arrived at the expected time and was very knowledgeable and courteous. He walked the area with me, advised what he could do to resolve my problem and offered some suggestions for improving my drainage going forward. He returned to his shop to pick up equipment and came back within the hour. Job then took about an hour and I am extremely happy with the work that was done. More than happy to recommend this company to friends and neighbors. Note: Plumb Krazy (as I understand it) recently acquired 'Mr. Rooterand quot; franchise so operates under that name as well.

Our plumber was from the area very personable and willing to take the time and effort to make us feel confident of his ability. Hope we won't need him soon but will ask for him if we do.

We called our home warranty company to tell them that we needed a plumber to come out and clear the clogged drain pipe in front of our house. This was on a Friday before Christmas and we only knew it was clogged due to some bubbling in the master toilet and kitchen sink, nothing had backed up in the house yet. They gave us the number of a plumber they use, Plumb Krazy. Plumb Krazy called us promptly and said they could send someone out first thing Monday morning. They instructed us to open the cap on the main drain pipe outside so that any back up would flow out there rather than backing up into the house. They also said that if the problem worsened and anything was backing up in the house we could call them and they would make an emergency call on the weekend. The plumber arrived around 9:30 a.m. on Monday (Christmas Eve) and we went to look at the drain pipe. ...well, the problem had ironically resolved itself over the weekend... We flushed the toilets and turned on the sinks and showers. Water flowed freely. The plumber went back to his van to call the owner of Plumb Krazy and explain what had happened. A couple minutes later he came to the door and let us know they were just going to consider the service call cancelled and there wouldn't be any charge. He bid us a Merry Christmas and announced that he was going home to play Legos with his son. He had left his family and driven 14 miles to our house on Christmas Eve morning only to find out there was no longer an issue, and did not charge us a dime. Everyone we interacted with by phone or in person from Plumb Krazy was very polite and professional as well. What a great experience.

I met the owners at the home and garden show after attending a seminar they gave about tankless water heaters. After comparing prices at several different plumbing companies, I found them to be the most reasonable and most knowledgeable. The husband and wife team were very friendly and helpful both before and after the installation. Michael went above and beyond to explain things to me during the estimate as well as the installation, and Kim, his wife was so helpful afterward when I needed to file my government rebate that she explained everything I needed to do and drove to my house to hand deliver the documents I needed. A year and a half have passed and I have not had a single problem with my water heater. It's fantastic: I have a lower electric bill than my neighbors and I have unlimited hot water.

Too much information to write. Overall, it was not good because they couldn't fix my problem.

These guys are good and I would highly recommend them. They came out on a Sunday on a short notice. They charged half of what somebody else would have charged me. They came and fixed the water line. I don’t recommend plumbers, but I have recommended them to others. They are the only plumbers that I would call in future.

Came home on a Friday from the gym at about 11:00am to find my water turned off in my house! Called the water company and they told me that the meter reader noticed excessive water use. He noticed a wet area in my yard near the house so to prevent water damage inside the house, he turned off the water to the entire house! So I called Plumb Crazy and they came out right away, within an hour and a half, and they determined that a major pipe coming into my house was cracked in the front yard and needed to be dug up and replaced. They also determined that the leak was not damaging anything, just causing our yard to be damp. They had the tool to turn my water back on and that made me very happy!!! The man said he could repair the leak the next day, Saturday. I was very happy with their responsiveness and their experience with determining the problem. I also was glad that I didn't have to call the water company and wait for them to come and turn the water back on. Work was completed as promised.

The work was great. Great company, great customer service and great contractors.

I was very pleased with the worked performed and should I ever need a plumber again, they are the ones I will call.