Old South Landscaping

Awful!! Could not get recall visit to repair but did get arguments that it wasn't their fault, bla, bla, bla.

They come twice a month. I spend $85 a month for their service. I would use them again in the future.

There were a couple of delays, one due to my failure to correctly time the removal of a garden shed from the property and one due to supplier delays. Since I'm employed in the construction industry as well I consider this normal and nothing out of the ordinary. Old South adjusted to the obstacle (shed issue) I placed in the middle of their plan without complaint. Mr. Harrison is very focused on sticking to budget and kept us informed of where we were as we progressed and promptly quoted the cost for a few changes we made along the way. Each member of his staff that we interacted with was clearly trained to be customer focused. They were friendly, courteous and answered questions that came up in Mr. Harrison's absence. While they were working I was busy completing my deck and rebuilding my dock. They were very cooperative coordinating with me, and even helped me clean up and haul away my debris at little or no charge.

Picked up pre-ordered plants, cleared and planted according to my drawing. Arrived on time with two workers, gave clear instructions and then returned to check he work.

Called,emailed and left several messages,but no reply back.Maybe their phone and computer was not working.I had them to go out and do a quote about a year or so ago in Lexington and they went out with no problem and gave a good responsive quote.Thanks

When I first met with Larry to get an estimate, he detected the sound of rushing water from a burst pipe. He then assisted me in locating the break, and getting the main water valve shut off, which I greatly appreciated. We were very pleased with the results of this project. The curving front walkway is very attractive and enhances the curb appeal. Larry is very creative and has a great sense of humor. We have received numerous compliments from neighbors and passers by on the front professional landscaping. I made Larry aware, upfront, that I was working within a tight budget. He worked hard to insure that we stayed within budget, while still creating a beautiful look. The price was very reasonable for the projects completed. His crew was courteous and professional, and they cleaned up well. The initial paver installation experienced a heavy rain, showing several inches of standing water. Larry immediately addressed the problem by installing a drain outlet, surrounded by decorative stones. It has worked beautifully. The only issue I had with Larry is that he is much more responsive during the sales portion of a project, where he would respond to voicemail within hours, than he is during the service itself--when my concerns or questions could take one to two days for a response from him. However, we are very pleased overall with Larry and Old South and would definitely use him again.

Has been in contact with us since to ensure proper watering/care is provided to new plantings. You can count on these guys.

I feel compelled to provide this negative review because I hired this company, in large part, based upon their Angie's List and quot;Aand quot; rating. This was not a good experience. It started out good, but ended very poorly. After summer hit, the agreed-upon things were not done and my continual pleadings and communications with the grounds crew and the owner were to no avail. Over the course of the 6 months this company was in charge, my yard and property deteriorated and became overgrown and unattractive. Relationship was terminated early due to this.

It went well, the job was done as requested

Larry came out to survey the area on Thursday. He advised we'd have a quote by Monday, unforutnately he was having computer challenges and we didn't get the quote until Wednesday. He was also several weeks out before he would be able to do our work. We elected to go with someone who could get to us quickly. Overall, the quote was higher then they other four we recieved.

We hired some friends to do the job and they are in the process of doing it now and they are doing a beautiful job. Will never call again or recommend Old South Landscaping to anyone. I don't know how they stay in business.

Never got back to us to set up an appointment to do the work. Did not contact us for over 3 weeks. We contacted them and they said they were not able to complete the work at this time. We will never recommend them.

It was horrible. We would never want to use or recommend them to anyone. Job was not done as we agreed. Larry, the owner, was very rude. The job suppose to be finish in two or three months. It took them almost 8 months to finish. He was hardly on site. His employees didn't know what to do or what's on in on. We had to take days off from work to monitor and tell them what to do. The pond was muddy causing all my Koi fish dead. The deck was left unfinished. Nails were everywhere. The pavers was not level . He wants an extra $15,000 more that we never discuss or agree upon. We are disputes and in a law suit. We had so many proves that they did a terrible and unfinished job.

i didnt he never showed up! and here is the email to prove my point! Krystal, Got your message and we are excited about the job. As of right now we are looking at the week of the 17th(June). If anything changes I’ll get with you. Thanks. Larry This is the email I received on june 24th the week after they where to start the job! Krystal, I have been out of town and received your Angie’s List review and I am confused because we weren’t scheduled to start your job till this week? Larry

It was very good. The owner, Larry was very professional and very friendly. They came in and did exactly what they said they were going to do and when they said they were going to do it, and they were done. It was a very good experience overall.

It went really well accept we had to have them come back to finish up on a few things like the drip line for the mulch area and needed more dirt to put over the pipes. Also need them to explain how the system works.

The project took about two months and was completed in agreed upon stages. As each part of the work was completed (the clean up, the choosing of the plants, the planting and the instructions for care), the company checked in to ensure that the project was going well. There were minor problems about the clean up phase but the company communicated about it promptly and fixed it immediately. The company billed for services as the stages of the project were completed satisfactorily. The owner was prompt in responding to all inquiries. He worked around my schedule and communicated clearly about what the plans were. He was considerate of my budget and listened closely to what I wanted. He was a pleasure to work with and checked back to be sure things met my expectations. Thanks!

no issues. The crew was very careful not to cause a mess on the adjoining lawn and the crew appeared right on time.

I was very happy with the work and even happier that they fixed the wall immediately, with no additional charge. Old South stands by their work and fixed the problem without any fuss. I'm very happy with this company.

They were very prompt and very courteous. They really did a good job of laying the whole process out. I really felt like they would have been good to work with but the price was to high.

They were okay. They did a good job with the lawn; cutting the grass. We had a couple of issues with them. One was them dumping the grass on the street, but I spoke with them about that and it was cleared. There was no issue after that. The second was that the owner was hard to reach sometimes when I wanted some issues addressed with him, so I would always had to leave messages. Their punctuality was good. I would use them again.

I was very happy with the work Larry and his crew did. I would highly recommend them. The front yard was a mess with all the tree roots. They removed them and put in topsoil and laid the sod. They had the tree stumps in the back ground since they were going to be in a natural area. They put a lot of effort into the preparation of the yard and I am very happy with the way the yard looks. They even did an extra step by installing a new sprinkler head to provide better coverage. Larry stopped by several times to check on things and offered some good advice on the project. His crew was very professional and I could tell they took a lot of pride in their work. My neighbours are now coming by to compliment me on how good the yard looks. Thanks for a job well done.

The owner came out to give me a quote, and due to time constraints (my fault) was not able to perform the work. He was very knowledgeable and provided some excellent advice, which gave me the confidence to do the work myself. Even said he would come back by if necessary to give me some pointers. I will definitely use his services at some point in the future.

We didn't go with them. It was our general impression about the person. We were just not impressed with the guy who came out and he didn't have the right answers compared with the people we went with. I think it was more of an attitude problem. He was proposing a lot of ideas which was not making sense to us. We just didn't feel comfortable with him. The responsiveness was good.

They came every month for 4 months. They were very professional and the service was great. I recommend them to others and will use them again in the future.