M/C Electric

They showed up 15 minutes late. Took approximately 40 minutes to look everywhere but where the obvious problem was. The wall plug in the bathroom had tripped the GF fuse. You just push the trip button and it works again. This business is a rip off. I was not advised I was paying for drive time etc. nor was I given a receipt of any kind explaining charges for the $170.00 I paid for this problem that should have been checked first. Never use this business.

This company was recommended to us by another company that we had contacted. Arrived early, not a bad thing. Did the work in about 1 hour, cleaned up afterwards, even wanted a broom to clean up the dirt that brought in from going under the house. Workers were very polite.

I was referred to the M/C Electrical by a home warranty company. The Service Technician was an hour late. Upon arrival Technician advised repair was not covered by Home Warranty but he would still collect the $100 for the service call. I asked for an estimate to do the repair and he cited $50.00 in labor and $70.00 in parts in addition to the $100 service call fee. I asked for a break on the service fee since I was paying out of pocket. He claimed he could not come down on the $220.00 quote due to having to pay the Home Warranty company. He left to buy the parts from the local hardware store and I thought the parts price was high so I researched. The part he quoted to me for $20.00 sold for .69 cents online. I felt the whole thing seemed odd so I contacted the Home Warranty company. The Home Warranty company said M/C Electrical did not pay any portion to them and since the work was not covered the technician did not have to collect the $100 service fee. I confronted the Technician, Chad, on this and he changed his story and denied his previous claim of having to pay a kickback to the home warranty company. When asked for the cost to him for the $20.00 part he said there is a mark-up. When pressed, he admitted he would have paid $3.95 for the part. I explained that the warrant company advised me that he did not have to collect the$100 service fee since the work was not covered. He refused to waive this fee and said the cost would be $220.00 I paid the guy the $100 fee for coming out and sent him packing. This technician was dishonest in our dealings by denying his statement that he had to pay the warranty company and in my opinion he tried to fleece me on the parts. I will not ever use this company.

It all made sense when I came to Angies to make some sense of my experiences with this company. A couple of years back MC electric had added a hood over my stove top, connecting the wires but never covering it. Its still not covered today. I had called American home shield because I have been concerned over flickering lights in my home (as our Fairfield electric advised us to call an electrician) I called MC electric. After all they installed that part and I could get that covered but maybe have a couple of outlets put in as well (make it more worth their while). Both seem like nice enough guys but no work ever gets done. The first employee took a manner of a couple minutes to determine all of our house wiring is fine. Doubting that I figure I would call back the owner to be on the safe side. I asked if maybe this employee could install a couple of outlets for me, and he couldnt give a price without the owner (only a range). I finally settled on asking him if he can simply install this oven appliance light for me (which insulation had come off) and he said, sure, no problem). The light sort of rattles around in there (as if not secured) I asked if that was okay, he said yeah. I called Amercan home shield last week because of a fan in my atrium is seizing up for whatever reason. They assigned MC electric. I thought good, I can request the owner, and also request for what I wanted done in that last visit (with that other employee) to do just one outlet and simply put a cover on his work from a few years back. He couldn't do the work I called American home shield for, he had to transfer it. He never saw the kind of whole house fan I have in his whole 20 years. I thought, fine, transfer that through American Home to another company but can you please put a cover over your old wiring job and install an outlet right beside the electrical box in the garage? No, because he is no "equipped" (as an electrician?) The owner of a company does have such basics (of equipment) with him to do so. My ex brotherinlaw lives in Florida, he is an electrician and always carried with him the basics, and it was the morning hours (and told him beforehand). Besides the point he also had other jobs in other areas (to do this to?). All the jobs to be done that day (combined) or separately were either something too difficult for him to do (like the fan, understandable) and the others, either too time consuming (to flip on a cover over his other incomplete job) or install one outlet (a couple of feet from the actual box. Even though (both times) when I called to schedule I expressed that additional work to be done. I believe I spoke with his wife? (or secretary?) I don't know who she might be ( but she sounds so thrilled to be answering the phone) when it actually gets answered. Cant be the size of the jobs because it seems more like living off the service call fees but never actually doing anything, and yet we keep paying his company service fees (through American home to do nothing) not much through them and not a thing more then I would hire them for. I mean we had an oven light screwed in by the last guy (thats about all he could do) without Mike. Yet I cant even get a cover over the wiring job on the hood Mike connected (which steam hits). Mike had did a few years back. Trying to get an outlet installed so I can get our refrigerator bought and relocated has taken a month (and still isnt happening). How hard is an outlet for crying out loud? I called before to arrange it asking for that work to be done through two separate service calls. This last one I specifically asked for Mike (the owner) and made it at his own convenience (when he would be in Blythewood) my area. And I do that as a courtesy to these guys to make it worth their trip. Im not out to make anyones life difficult but easier for them. Im have had it with all contractors, right now. And I asked him before he left if he intends to come back (having given me an estimate for one outlet FOR LATER) but after reading these reviews (and seeing my own experience with MC electric) I highly doubt I will see him for anything but whatever service call I might get stuck with him through American Home shield (and I will protest their assignment) and explain why. Nice guy (or seems so anyway) they are the hardest to write a bad review for because you want to believe the best about them. But heres the strange part (and for the record) because he already knew he wasn't going to install my outlet in my garage, which is behind our bedroom closet. He asked me whats behind this wall here? I said nothing really, your fine, its the bedroom closet and you cant hit anything. You cant because its empty there because there is a secret compartment behind it. Now we honestly dont have anything so secret (or of value behind it) but thats just what the previous owner built into the home because maybe he did? I couldnt tell you. He asked to see this secret compartment, and I asked him why because its just drywall, about 18 inches deep (and empty) because nothing is there, its just like a larger space behind the wall (nothing he could damage). I don't understand why that needed to be examined, especially when I dont believe he had ever intended to do the work (and again) for the second time. Why should that space matter for work that will not get done? I had to get it on paper by him (Im learning) that whatever code violation I am being sold in my garage where the bladder tank is located (for our well) is okay by Mike. Because its not okay by a couple of other contractors. What I will have to do is have this looked at by an electrician outside the sphere of American Home shield by an electrician highly reccomended by those in my neighborhood on Angies list. This place has been a life saver (thanks to the others voices on this) I wont waste my time calling again, I guess I can see where this is going and I really would like to find the source of my flickering lights (and be out of danger) and would like to have an outlet installed (simply put) its not too difficult a thing. P.S I feel its unfair for Angies list to add (in this review) that MORE WEIGHT should be given to a customers testimony where A WORK was performed because every call to MC electric was specifically FOR work TO BE performed and the provider doing nothing includes what was something that was half @ss done (a couple of yeas back, three visits ago, not included in the price paid). So that IS exactly what you will be paying FOR (nothing). Thats a description of THE WORK. Had I called an electrician OUTSIDE of my home warranty something BASIC could possibly get done. I am starting to believe this home warranty deal is just for contractors who cant get work on their own (for what now appears as obvious reasons). Maybe I will get lucky run across an electrician who carries an electric outlet cover in his van? Or possibly have a minute or two TO COVER over another mans work (the other can seem to complete). One is just a cover (mind you) to be placed over his exposed wiring job (a code violation of his own) so his passing that other code violation (other contractors have called it) is not a violation to MC electric, but he lets his own fly by so how much merit can I give his word on it? See what I mean? Here today to find a decent electrician outside of American Home shield and use my neighborhoods voice from here on out because finding a decent contractor seems impossible these days.

I received Mike's name as a referral from a friend. I called and inquired about installing recessed lighting over my bed and a pendant light over my bathtub. Mike gave me an estimate of $150 over the phone and we scheduled an appointment for the installation. He came out with his helper on December 23rd. He was fairly prompt + friendly and I was optimistic. Upon seeing my high ceilings (10'), he tripled the estimate to $450. That seemed a bit much and my husband, who is not an electrician but is a very handy (and very busy) electrical engineer thought it was a bit of price gouging. Nevertheless, I wanted the work done and asked him to order a simple mounting plate he needed. He asked to reschedule the appointment while he secured that plate. I agreed and he promised to get the part in, saying that it should be here in 7-10 days and he'd call me to schedule the service when it was had arrived. In the 2 months since, I have literally chased Mike to give him my money. My calls repeatedly go unreturned. I'm consistently pleasant and remind him + his secretary (wife?) that we already have an estimate, I'm ready to do the service and that I'll pay up front. Nothing. After several calls, he finally rang me back and let me know in mid-January that he'd just ordered the part. Oy. Not sure why that took 3 weeks to accomplish, but fine... it had been the holidays after all. He indicated that it should be here within the week and he'd call me when it was in. No call. In early February I began calling again for an update. His secretary told me that the part was finally in we could schedule the installation. She asked for a Monday appointment because he needed to bring his helper, who doesn't work with him every day of the week, but apparently is consistently available on Mondays. I told her in that same call that Mondays are challenging as I have a weekly housekeeping service here on Mondays. I inquired about Tuesday, February 25 (which is today) and she rang Mike, called me back immediately and said that he could get his helper that Tuesday and they'd be here at 10am. Guess who did not show up today? I rang her again at 10:30 to ask where Mike was and she told me that when she made the appointment , she didn't realize that Mike would need helper for the installation. His helper isn't available today so they'll need to reschedule. No, just no. After 2 months of begging this man to take my $450 to install two simple eye ball lights over my bed and a lightweight pendant light over my bath tub, I can't in good conscience give him my money if he can't be bothered to return a call or manage a scheduling book. I very, very politely expressed my frustration but she couldn't even be bothered to apologize for the trouble. Two months, nine phone calls and two times I've cleared my schedule later... still no installation. Thoroughly unprofessional and an unnecessary waste of my time.

I submitted a work request to my home warranty company (AHS) and was notified that MC Electric would perform the work. I was contacted the same day to set up an appointment. I was given a 2 hour window and Mike was at my home well within the appointment time. I was totally pleased with all work that was accomplished . Not only did he take care of the work I had requested, he explained what he did and then he took the time to explain to me how to replace some wall switches myself. It was a pleasant experience as well as being very professional. I was thoroughly pleased since I just recently moved to the area and don't know anything about any of the local contractors. I will definitely call MC Electric if I ever have the need again.

I have a home warranty through AHS and was experiencing some electrical issues with outlets in my kitchen, so they signed M/C electric to perform the service call. The owner of M/C electric came and diagnosed problem. He said he would have to bring a helper to help fix. They called and scheduled an appointment with a three hour window: 1st appointment: LATE ( I had to go back to work, so I rescheduled) 2nd appointment: LATE (I had to go back to work, so rescheduled for a firm time commitment) 3rd appointment: LATE ( Called and completely canceled) Never once was I apologized to or even given an excuse. POOR CUSTOMER SERVICE.