Floor Pro

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

At Floor Pro, we are a small business with big ideas about customer satisfaction and quality. We strive to go above and beyond to insure that our customers not only get the best service, but also understand how to maintain their flooring and upholstery between professional cleanings. We always different monthly specials so please call for pricing.

Business highlights

16 years of trusted experience
Family Owned & Operated

Services we offer

Carpet, Tile & Grout Cleaning. Hard Surface Refinishing. Mattress Cleaning. Upholstery Cleaning. Car, RV & Boat Interior Cleaning. Oriental & Wool Rug Cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 25 reviews

Kathy C.
07/2022
5.0
carpet cleaners
  + -1 more
Shamond did my carpet and did a great job. Once the carpet dried it passed the barefoot test. The carpet felt soft and pliable. No hard residue soap feel. I would definitely use them again.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sylvia B.
06/2022
5.0
carpet cleaners
  + -1 more
Service was excellent. Easy communication and very responsive. Technician was professional. Prices were reasonable. Would definitely recommend and hire again.
Description of Work: Carpets cleaning for move in to new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joanne Y.
01/2019
5.0
carpet cleaners
  + -1 more
Floor Pro is so easy to do business with. Made the appointment over the phone for the next day. Got an email confirmation right away. Text message the next day reminding me they were coming. Text message with a picture when they were on their way. I was given a two hour window and they were right in the middle of it. Excellent work, clean, courteous technician. Definitely recommend
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David S.
08/2018
5.0
carpet cleaners
  + -1 more
Great all the way around! Zero complaints!
Description of Work: 3 Rooms and Stairs Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Muffy F.
08/2017
5.0
carpet cleaners
  + -1 more
Wonderful. Highly recommend service.
Description of Work: Cleaning carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Pro
[Member Name Removed], Thank you for your great review!! We appreciate you taking a moment to let others know that we took great care of you and your home. Thanks!! Larry Gates, Owner/Operator FLOOR PRO

Rita B.
03/2017
5.0
carpet cleaners
  + -1 more
Jimmy and Steven were excellent. There was a reminder text message the day before they were due to come and they called the morning scheduled and actually arrived early. They did a great job and were very personable and helpful. They did a few extras as well, without charge. Would definitely use them again!
Description of Work: Cleaned carpet in two bedrooms and closets, deodorized area rug in LR and applied Scotch Guard to carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Pro
[Member Name Removed], Thank you for the amazing review! We truly value your opinion and appreciate you sharing your experience with others. The greatest compliment we can receive is that you would choose to use our business again, and to let others know about our quality of service. Thanks again! Larry Gates, Owner/Operator FLOOR PRO

Dina M.
11/2016
5.0
carpet cleaners
  + -1 more
It went well. They arrived ahead of schedule and went right to work.
Description of Work: Cleaning carpet of an apartment I was moving out of

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Pro
[Member Name Removed], Thank you for your great review!! We appreciate you pointing out that our business is very timely in what we do, as well as, giving exceptional service. We look forward to taking care of you again in the future.! Larry Gates, Owner/Operator FLOOR PRO

Debbie L.
09/2016
4.0
carpet cleaners
  + -1 more
Paul & Virginia (owners) were very professional. The staff that performed the service were knowledgeable and efficient. Unfortunately, some damages did occur which my husband repaired. The total price was reduced as a result of the damages.
Description of Work: Carpet cleaning & stretching

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Floor Pro
[Member Name Removed], Thank you so much for your kind review! On rare occasion, there are accidents that happen that are beyond what we can control. No matter what, we are here to correct things and make them right. We appreciate your honest review and value your opinion! We look forward to helping you in the future with your cleaning needs! Larry Gates, Owner/Operator FLOOR PRO

Charles B.
06/2016
5.0
carpet cleaners
  + -1 more
cleaned two very dirty rugs and made them look great. Staff was world class. Arrived on time, worked hard, paid attention to detail, great customer service. Took great care to not damage anything. Even put furniture up on blocks to keep off damp rug when finished. Bottom line- best service provider I've encountered in a long time. Would hire again. Company even provided a text photo of who would be coming to my house.
Description of Work: cleaned two very dirty rugs and made them look great. Staff was world class. Arrived on time, worked hard, paid attention to detail, great customer service. Took great care to not damage anything. Even put furniture up on blocks to keep off damp rug when finished. Bottom line- best service provider I've encountered in a long time. Would hire again. Company even provided a text photo of who would be coming to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Floor Pro
[member name removed], Thank you for your amazing review!! We appreciate you letting us know we took great care of you and your rugs! We look forward to helping you again with your cleaning needs in the future! Larry Gates, Owner/Operator FLOOR PRO

Pat W.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets. They did a very good job and were very polite. I plan to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Pro
[Member Name Removed], Thank so much for your kind review! A great, quality job performed by our friendly, knowledgeable team is what you will always find when you call FLOOR PRO. We appreciate you taking a moment to let others know how we are doing, and that you would use our services again! -Larry and Virginia Gates, Owners/Operators

April B.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased additional rooms so I paid $80 on top of my Agie's List coupon. Still a great value!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Floor Pro
[Member Name Removed], We appreciate your incredible review! Exceptional client experiences are what our business is all about at FLOOR PRO. From the fair pricing and the highest-level of quality, to the concierge-level customer service, we believe these features truly set our business apart from all the others. Thanks again! We look forward to taking care of you again in the future! -Larry and Virginia Gates, Owners

Jesse S.
03/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floor Pro
[Removed Member Name] , Thank you for your awesome review! We appreciate and value your opinion, and want to thank you for taking a moment to share with others on Angie's List. We look forward to helping you again in the future! -Larry and Virginia Gates

James S.
02/2016
5.0
carpet cleaners
  + -1 more
Smooth and easy, very professional, prompt. Removed a couple of stains I thought wouldn't come out. They didn't waste anytime getting the job done.
Description of Work: Cleaned the carpet in five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Pro
[Member Name Removed], Thank you for your great review! We really value every person's time, and take care of each client in a thorough but timely manner. Thanks for letting others know that we are doing a great job, it means a lot to us! -Larry and Virginia Gates

Cheryl B.
02/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
unknown
Description of Work: Carpet cleaning, spot cleaning; and deodorizer was a separate charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Floor Pro
[Member Name Removed], Thank you for taking a moment to let others know that we are doing a great job to keep our clients happy at FLOOR PRO. We appreciate your business and look forward to working with you again in the future. -Larry and Virginia Gates

Jason C.
01/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Pro
[Member Name Removed], Thank you so much for your awesome review! We really appreciate you taking a moment to let others know that our company is doing a great job. Larry and Virginia Gates

Melissa A.
01/2016
5.0
carpet cleaners
  + -1 more
It was for my rental property. I think there were two people. They did a good job.
Description of Work: They shampooed all of my carpet. I have four bedrooms upstairs, hallway, stairs, dining room, living room and den.
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Response from Floor Pro
[Member Name Removed], Thank you for such a nice review! We enjoy helping people take care of their rental homes and work closely with property managers and real estate agents to help keep a home in great shape. Thank you for your business, we appreciate it. -Larry and Virginia Gates

Gwendolyn M.
01/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Floor Pro
[Member Name Removed], Thank you for taking a moment to review our company on Angie's List. People really value reading another clients experience. We appreciate your business and look forward to taking care of you again in the future. Larry and Virginia Gates

Jennifer I.
01/2016
5.0
carpet cleaners
  + -1 more
I spoke with Larry regarding pricing and pick-up/delivery of two of my area rugs. He was quick to respond and give me a quote. We arranged a pick-up date and the drivers were on time and courteous. The rugs were returned on time, and they looked fantastic. I would highly recommend Floor Pro to my friends and neighbors!
Description of Work: Floor Pro picked up, cleaned, deodorized and returned two large area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jesse S.
01/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Susan H.
01/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ashley E.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
These guys are the real deal ... they did a GREAT job. I would recommend them to anyone. The carpets they cleaned for us had not been cleaned in years, and had been lived on by little kids and a puppy ... upholstery never cleaned. These guys did a superb job, were on time, worked hard, made sure I understood what was happening, were careful about safety, didn't damage anything. They send you pictures of the people who are coming, which I'd never seen before and is very considerate. Great service!
Description of Work: Cleaned all carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Floor Pro
[Member Name Removed], Thank you for your incredible review! We appreciate you taking the time to let others know that FLOOR PRO is not like any other cleaning business here in the midlands. Customer service and satisfaction are job #1 to us, and always will be. We love taking care of our clients, educating them about the cleaning needs for their individual home (or business) and will never try to "sell" them anything we don't truly recommend they need. Thank you for the opportunity for letting our family at FLOOR PRO take care of yours! We look forward to working with you again in the future! Sincerely, Larry and Virginia Gates

charles D.
10/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
Showed up on time. Clean cut. Pleasure to deal with. We will use him moving forward. Totally impressive.
Description of Work: Cleaned carpet and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Floor Pro
Mr.[Member name removed] Thank you for you kind words. It was our pleasure working with you. We look forward to the opportunity to work with you again soon.

Jessica L.
09/2015
5.0
carpet cleaners
  + -1 more
Very professional. Went the extra mile to make sure all the stains came out. Spent a lot of time at our house making sure everything was done right.
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Floor Pro
[Member name removed], Thank you for your kind review! Great customer service and quality are priority #1 to us, and we are glad our company was able to provide you with just that! We appreciate you taking the time to review us, and glad you chose us for your cleaning needs!

Mike C.
03/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Larry and all the guys are Floor Pro are awesome. They truly are "Pros." They are on time, every time and always communicate with us. They have clean trucks, new equipment and are always friendly and happy to see us. They also clean the floor in our bathroom. The whole office is refreshed and clean when they leave. They don't push products and really listen to address our needs. I could not be happier with Floor Pro and Larry Gates.
Description of Work: Floor Pro cleans our office carpet, bathroom floor once a quarter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Floor Pro
Thank you [Member's name removed] for your awesome review! We appreciate customers like you who understand what our business is truly about. We look forward to your continued business in the future!

matthew R.
08/2013
5.0
carpet cleaners
  + -1 more
Larry (the owner) came and did a great job cleaning some well worn builders generic carpet which doesn't hold up very long. We had small stains from food and life with 2 kids and 2 dogs and Floor Pro got everything cleaned up quickly. He was a very nice guy and very professional and I will defiantly hire him again! I highly recommend Floor Pro. :)
Description of Work: Cleaned downstairs family room, stairs and upstairs loft playroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Floor Pro
[member name removed], thank you for your gracious review! It is such a privilege to be welcomed into your home, and we are glad to provide the service and quality that you and your family can trust. At Floor Pro, care and customer service is job #1. Thanks again!

    Contact information

    107 Vera Rd, Lexington, SC 29072

    https://www.floorprocarpetcleaner.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Oriental Rug Cleaning,
    Mold Testing & Remediation,
    Buffing and Polishing,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation

    FAQ

    Floor Pro is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Floor Pro accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Floor Pro offers free project estimates.
    Yes, Floor Pro offers eco-friendly accreditations.
    No, Floor Pro does not offer a senior discount.
    No, Floor Pro does not offer emergency services.
    No, Floor Pro does not offer warranties.
    Floor Pro offers the following services: Carpet, Tile & Grout Cleaning. Hard Surface Refinishing. Mattress Cleaning. Upholstery Cleaning. Car, RV & Boat Interior Cleaning. Oriental & Wool Rug Cleaning.

    Contact information

    107 Vera Rd, Lexington, SC 29072

    https://www.floorprocarpetcleaner.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 PM