Appliance Sales and Installation, Water Filtration and Softening
About us
EPI Water is an authorized dealer of Westinghouse Water Treatment Systems. We provide clean water solutions for residential and small commercial businesses.
Business highlights
33 years of trusted experience
Services we offer
We provide sales, installation, and service of whole home water filtration systems.
An appointment was scheduled for a Saturday afternoon at 3:45pm. At 4:55pm, the doorbell rang. A man was standing at the door expecting to come in. He did not have a badge. He said he was from EPI to show us a demonstration of how to improve our water quality. He called himself "Buzz". He was loud, obnoxious, used foul language and stated that "as long as I can get my foot inside the home" people won't ask him to leave. Buzz turned on our water and didn't shut it off without being prompted to do so. We told him we had guests coming and that we were not prepared for his sort of visit. He stayed 45-minutes, even after we continued to tell him that he had to go. Buzz kept telling us he wasn't going to sell us anything, although he was demonstrating a water purifier. It was an overpriced ($12,000) water softener that we would be able to get a great deal on - $8000. Due to the nature of the visit, Buzz supposedly called his boss for me to speak to. I told his boss that we did not appreciate the misrepresentation of their company in order to gain access to our home and that we would not be purchasing anything from EPI. We have not been contacted again. This was a great invasion of our privacy and a grave misrepresentation.
Description of Work: Water samples were collected from the neighborhood promising a call the following week. Several weeks later, my husband received a call and was told it was from the "EPA" regarding water samples collected from our home; that a representative needed to come to the home and collect another sample. My husband was told that the representative would have a badge.
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Service Categories
Appliance Sales and Installation,
Water Filtration and Softening
FAQ
EPI Water is currently rated 1 overall out of 5.
Sunday: 9:00 AM - 3:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
EPI Water accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, EPI Water offers free project estimates.
Yes, EPI Water offers eco-friendly accreditations.
No, EPI Water does not offer a senior discount.
No, EPI Water does not offer emergency services.
Yes, EPI Water offers warranties.
EPI Water offers the following services: We provide sales, installation, and service of whole home water filtration systems.