Cottrell & Co., Inc.

We had our old heat pump replaced when it stopped working. The technician came out and determined it was struck by lightning. He installed a Heil 2 ton 15 seer split heat pump and a Honeywell 6000 thermostat. Everything was done well and professionally. It was done promptly. the only quibble I had was that it was not mentioned that our home insurance might cover the cost, which it turned out it did. We discovered this by pure luck (by reading reviews re heat pump replacement on Angie's List, as a matter of fact.) When we put in a claim, it was mentioned that we should keep the relevant parts to prove the cause of the heat pump breakdown. He had already disposed of them and seemed befuddled when we told him that the insurance company might cover the replacement and that we might need the parts. He did retrieve them and no harm, but it did cause a moment of panic on our part. A little training that slipped through the cracks: Because honestly, we probably would have gotten the top level heat pump, had we but known.

Overall, it went well. We had a third incident, but thanks to their instruction my husband was able to take care of it himself. We have a severe root problem which hopefully will be ameliorated by Root-X we bought on line, without having to go for a multi-thousand dollar pipe replacement. Fingers Crossed. We have used Cottrell for years and have recommended them many times to numerous family and friends. On this visit, we feel they went over and above for us.

The cost of freon was higher than expected, but overall was very pleased with outcome.

I have used Cottrell Plumbing for several years. They are always professional, on time, patient with any and all questions. They wear shoe protectors, clean up when they are finished and ALWAYS explain what needs to be done and what they are doing. They tell you up front what the charges will be before doing any work. I find the prices are competative and fair. I have referred them to many of my friends and neighbors. I see there trucks in my neighborhood often. Most recent visits August 7th, 8th and 22nd 2018.

Grea! I have used Cottrell many times at both of my residences, and I always refer them for their professional services. They have always come out as soon as possible, which is usually the same day. The office staff, as well as, the plumbers are polite and helpful. Of course, I would love it if they were less expensive, but you get what you pay for and it is A+ service. They usually have good coupons which help with the bill. Highly recommended.

Great! On time, responsive to texts and phone calls.

Josh called us first to let us know when he would arrive; he quickly and professionally removed our old garbage disposal and installed a new Badger5 unit. We are very pleased with Cottrell's professionalism and service!

The assessment of my issue was well done and Johnny provided a couple courses of action to resolve the problem as it is not plumbing, it is installation of the enclosure. Going forward, for any plumbing issue I will use this company; professional, honest and willing to detail the problem.

They were great: quick, efficient and clean.

I could not be more pleased. Professional service personnel - great skills and personalities. They arrived early (after calling to make sure that was ok). Very efficient while working, great w/suggestions, cleaned up completely before leaving. I would (and will) definitely use again.

The Cottrell plumber arrived a little early, but called in advance to make sure that was okay. He cleaned out my drain very quickly, and left my bathroom exactly as he found it otherwise. In short, he did exactly what was needed. This is the kind of work I have come to expect from Cottrell & Co. They are the only plumbing service I will call.

We found him through Angie's List and we love him. I continue using them because of trust. The workers are fine, I have no complaints, whatsoever. They leave the area clean.

He came to our house the day before Thanksgiving. He even called Columbia Water for us. Ever since we have always used them. The estimate worked out perfect for our needs. I used them because of Angie's List.

We love him. We trust him. No complaints what so ever.

Fine - I should have read the small print which indicated only one unit would be inspected.

have used this service several times and would highly recommend.

The company responded promptly (same day) and set up an appointment to take care of all items. Great customer service and excellent plumbing service. Would definitely hire for any plumbing need.

Great. Was on time. Knew what was to be done and was very professional.

We've called twice and were very impressed both times. It was easy to set up an appointment and both plumbers were on time. They identified and replaced both issues with no problems. Highly recommend!

On time, handled the issue, would recommend.

Cottrell was awesome! Both technicians were respectful, honest, and fast. They arrived on time and consistently explained the steps they were taking to fix the problem. One of my issues was a clogged dishwasher/disposal...or at least that's what I was told by another plumber. I went so far as to buy a new disposal so that Cottrell could install. It took the technician no time at all to recognize that I didn't need a new disposal...so he saved me money and time on that. Another issue required that a hole be cut in my pantry to get to a leak upstairs. Cottrell helped unload my entire pantry so nothing would get damaged or wet. Super nice guys, super helpful, super knowledgeable. Will use them again in the future.

Naturally this type of event happened on a Friday evening as I returned from work. Immediately I ventured to Angie's List and started making phone calls. Jason Cottrell the owner of Cottrell &Co indicated that he would venture by the next morning at 7am. He indicated he would contact his best fellow to consult about septic systems. Promptly at 7 am Jason arrived and soon after the fellow whom I thought he was just going to call also showed up. I learned a lot about our system and Jason was an excellent find. He quickly ruled out a thing or two and basically uncovered the problem which was roots clogging up the system.

Josh showed up on time, diagnosed the problem quickly and without any undue expense and then efficiently fixed the problems. He explained what was happening and why and gave me a quote for other work I requesed. Quite please, will definitely use again and will probably ask for Josh by name

Very well, the team took care of my issue quickly.

I had a leak in my bathtub area and called Cottrell and Co. for an estimate. I chose them because they were offering a free estimate and had pretty good reviews on Angie's List. They responded to my PM pretty quickly and we set up an appointment for a few days later. The gentleman that showed up was Josh and he was the lead master plumber for the company. He was very professional and polite and explained what the problem was with my bathtub and scheduled an appointment for a few days later to repair the issue. I was very impressed with Josh and as my first contact with the company, left a very positive impression on me. This morning, I received a phone call from Joseph telling me about what time he would be arriving. He was, just like Josh, very polite on the phone. He arrived with a partner (sorry, I already forgot his name!) and they both removed their shoes and entered my house. They looked at the problem and immediately went to work. They were both extremely polite and had the job done in less than an hour. I am very satisfied with my experience with Cottrell and Co. and am happy to have the number for a company that is trustworthy and good at what they do. If I ever have any other plumbing issues, I will not hesitate to call on this company.