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Cottrell & Co., Inc.

Plumbing, Water Heaters, Drain Cleaning,

About us

ALL OF OUR TECHNICIANS ARE CERTIFIED MASTER PLUMBERS OR NATE CERTIFIED HVAC SPECIALISTS!!! Cottrell & Co., Inc. Plumbing, Heating and Air is a full service residential and commercial plumbing, heating and air company that has proudly served the Columbia and Lexington areas since 1995. We have enjoyed building a reputation of excellence through quality parts, expert employees and maintaining high standards of workmanship. We pride ourselves in communication with our customers by listening, offering multiple solutions and always giving the price upfront. We also offer 24-hour emergency services.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Drains & Sewer Consultants, Parts & Supplies,Building Construction Consultants,Building Contractors,Construction Consultants,Plumbing,Plumbing Fixtures,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Sewer Contractors

Services we don't offer

We do not work on french drain systems. **We only service a portion of BLYTHEWOOD**

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 451-475 of 511 reviews

John T.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angel C.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

jonathan B.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I dug up the busted pipe for him so it was exposed when he arrived and he just replaced the elbow join and about 1 foot of pipe. Went well but pricey for approx $10-15 worth of material. I then covered it up with material.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bryan A.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Regular maintenance. Also added a UV light to protect against mold/mildew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jeffrey C.
10/2015
5.0
plumbing
  + -1 more
Excellent service and friendly.
Description of Work: Lit Natural Gas Fireplace and did a safety check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

William M.
09/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: We needed our leaking water heater replaced. Cottrell's man was there the same day we called, and we had our hot water back by 5 PM. I was very well impressed by the service person's efficient, professional work, and helpful answers to all my questions.
Rating CategoryRating out of 5
Yes, I recommend this pro

June R.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They called and came out ASAP. Installed he disposal and instructed me and answered all questions. They were as usual, great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Harold Dwaine J.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

lisa D.
08/2015
1.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: They came in and put in a new gas line for my stove. The problem was they had to come back three times.I was left with no stove and no hot water until the gas leak was fixed. By the third visit I had a hard time getting someone to come back to my house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from Cottrell & Co., Inc.
[Removed member name], I think you may have confused us with another company. We have no record of ever doing work for you or for the address you listed. I am so sorry to hear that you were not taken care of better than that. If you ever need plumbing services in the future, we would love the opportunity to provide you with the exceptional service that you deserve. Best Regards, Cottrell & Co., Inc.

david D.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Worked on an extensive punch list for a rental property of mine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Darleene P.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The toilet was defective they removed and replaced the toilet in a very timely manner. They did an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
06/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
.
Description of Work: Replaced water heater elements and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Nobuo Y.
05/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Fixed backed up sewer pipe outside of my house. It took 5 hours with 3 guys, but they stuck with the original quote. Did a superb job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Anne F.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced my hot water heater, repaired some leaking lines and repaired an outdoor faucet. Very professional and courteous. On time and excellent work. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Candy C.
05/2015
5.0
plumbing
  + -1 more
They were great!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

R. Wayne M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed existing garbage disposal unit & installed new garbage disposal unit supplied by us. Master Plumber Chad & helper Ryan arrived on time, were very nice & professional; addressed all questions & concerns; gave explanations as needed & made recommendations as appropriate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

william B.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Reviewed issue with low water pressure in 80 year old home. Identified issue on first trip and fixed the problem. Master plumber in site was Johnny. Did an excellent job explaining what the issue was and the action needed/done to correct it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim B.
03/2015
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: A blockage in the drain system caused a backup in the washroom and the kitchen sink. Johnny used a camera system to check the sewage lines out to the city system. He determined the blockage was just beyond the kitchen sink. He initially tried an acid cleaner to clear the line. Since the acid cleaner did not work, he had to dismantle the pipes under the sink and manually remove the clog. He was very careful to not cause any damage, to thoroughly cleanup, and to ensure there were no water leaks. Johnny was very conscientious about his work and customer satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lloyd C.
03/2015
5.0
plumbing, water heater repair
  + 0 more
Great, response
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Nancy R.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Worker came in response to my call about odor and plumbing sounds, then looked in bathroom and underneath the house. Worker was unsure about whether work on septic system was needed. Did not explain things in terms that I could understand. Gave me incorrect suggestions about septic companies (which I learned after I phoned them) - this was well-intentioned, but still it caused me time and confusion.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Averill T.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced two toilets with great quality models, and they did a video survey of our plumbing to see if there were areas of blockage. The techs were very professional and gave us good quality equipment and service. I'll definitely use them in the future!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Angel C.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replace 2 valves and adjust toilet connections.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

F. David B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a fantastic job on my leak issues. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Valerie K.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a leaking garbage disposal. They were very quick and efficient. I opted for a better quality disposal than what was previously installed. Didn't want to have another one replaced again in the next few years.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas B.
12/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Intstall Rinnai LPG tankless H2O heater, Remove old failing electric H2O heaters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Contact information

151 Whiteford Way, Lexington, SC 29072

https://www.cottrellplumbingheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M4241
Trade License Locale
South Carolina
Trade License Authority
South Carolina
Trade License Expiration
10/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Electrical,
Gas Logs,
Septic Systems,
Natural Gas Lines,
Homebuilders

FAQ

Cottrell & Co., Inc. is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cottrell & Co., Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cottrell & Co., Inc. does not offer free project estimates.
Yes, Cottrell & Co., Inc. offers eco-friendly accreditations.
Yes, Cottrell & Co., Inc. offers a 5% senior discount.
Yes, Cottrell & Co., Inc. offers emergency services.
Yes, Cottrell & Co., Inc. offers warranties.
Cottrell & Co., Inc. offers the following services: Drains & Sewer Consultants, Parts & Supplies,Building Construction Consultants,Building Contractors,Construction Consultants,Plumbing,Plumbing Fixtures,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Sewer Contractors
We do not work on french drain systems. **We only service a portion of BLYTHEWOOD**

Contact information

151 Whiteford Way, Lexington, SC 29072

https://www.cottrellplumbingheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day