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Cottrell & Co., Inc.

Plumbing, Water Heaters, Drain Cleaning,

About us

ALL OF OUR TECHNICIANS ARE CERTIFIED MASTER PLUMBERS OR NATE CERTIFIED HVAC SPECIALISTS!!! Cottrell & Co., Inc. Plumbing, Heating and Air is a full service residential and commercial plumbing, heating and air company that has proudly served the Columbia and Lexington areas since 1995. We have enjoyed building a reputation of excellence through quality parts, expert employees and maintaining high standards of workmanship. We pride ourselves in communication with our customers by listening, offering multiple solutions and always giving the price upfront. We also offer 24-hour emergency services.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Drains & Sewer Consultants, Parts & Supplies,Building Construction Consultants,Building Contractors,Construction Consultants,Plumbing,Plumbing Fixtures,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Sewer Contractors

Services we don't offer

We do not work on french drain systems. **We only service a portion of BLYTHEWOOD**

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 376-400 of 511 reviews

Holly A.
04/2010
5.0
plumbing, drain cleaning
  + 0 more
They came quickly and were here on time as promised. The options and costs were discussed for short term and long term solutions to the problem. This was not the first time I have called on this company for help. Every time they have responded each time promptly, gave me a reasonable explanation of the problem and the solution for each situation. They work with me on what was best for ME! The drain line is still open and I plan to have them replace the pipe in the future. Cottrell & Co are the most courteous people I have ever done business with and their work has stood the test of time. Excellent work and very professional. I have recommended them to countless people at work and my circle of friends.
Description of Work: Drain line that services kitchen and laundry was obstructed. The line was cleaned out and reopened for use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dwight V.
02/2010
5.0
plumbing
  + -1 more
They did the job professionally, replaced cut off valves, installed the new faucets. They experienced rusted frozen drain pipe in one and cut it off and replaced with new pipe included in faucet kit. It gave me confidence that they knew what they were doing! They were very friendly and courteous. They worked quickly and finished the job in about one hour. They cleaned up the work area before leaving.
Description of Work: Jason and partner installed two new faucets in the master bath sinks, also replaced old cut off valves and water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LAURA R.
02/2010
5.0
plumbing
  + -1 more
We called on Thursday evening due to what we thought to be a leak behind a ceramic tiled bathroom wall. We were concerned we'd be facing a costly repair. Jason came the following morning and confirmed the leak was indeed behind the wall. He took the time to explain the possible causes as well as the possible cost. Jason was able to repair the leak by replacing a nipple and an angle stop. To our relief we did not have to go through any walls which saved us a great deal of anxiety and money. We also saved the service fee because we're members of Angie's List. Great Job Jason!! We will definatley call again if the need arises.
Description of Work: Replaced an angle stop and nipple in our main bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jeff S.
02/2010
5.0
drain cleaning
  + -1 more
Jason was on time and immediately surveyed the situation and told me how much it would cost up front. He then went to work and had the drain cleared out within a few minutes. He was professional and courteous and I will use him again in the future.
Description of Work: Cleared out clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alexander Bobi Kim N.
01/2010
5.0
plumbing
  + -1 more
The two servicemen made good choices for plumbing parts and installed them quickly and efficiently.
Description of Work: Moved plumbing for toilet and sink location as well as addition of new shower plumbing. They did this all from copper to new and better connections. All of this was done in one dollar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Gary S.
01/2010
5.0
plumbing, water heater repair
  + 0 more
I appreciated his honesty and integrity. He could have pushed -- as some companies might -- replacing the water heater or charged for his assessment. He did neither. He was very professional, knowledgeable, and helpful. I will definitely use him again. This is the kind of contractor with integrity Angie's List was created for, so others would know about the good work. Not too often do you find contractors you can trust.
Description of Work: I noticed water was accumulating around the water heater in the crawl space, and it appeared to be coming from the water heater. Jason came out same day and checked out the heater--found no sign of water leaking, and said it was a quality unit that should last several more years. He thought the water was from the hard rains in late Dec. which soaked the ground and found their way to the lowest point in the area, which turned out thankfully to be the case. He also went on to check the other parts of the crawl space for any issues with pipes or water leaks, and found none (he even removed a small critter!). I appreciated his honesty and integrity. He could have pushed -- as some companies might -- replacing the water heater or charged for his assessment. He did neither. I vacuumed up the water for a few days, weather dried up, and all is fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
01/2010
5.0
plumbing
  + -1 more
The job was done perfectly, Jason came promptly even though it was Sunday, and the price was way below what I expected
Description of Work: We had a leak in the copper pipe above ceiling and called Jason because he had worked for us before and we were very happy with his work. He came the same day and fixed the problem very quickly. The next week we had a different problem with a leak in our irrigation sysem plumbing under our deck. We shut the water off and called Jason not knowing whether he would come out that day since it was a Sunday. Not only did he come right over and fix the problem (which was caused by faulty installation by someone else), he did not even charge for the service call since he said he would consider last weeks service call and this one as one. Only charged for the actual work done. Jason is a wonderful person and is a master plumber that does not take advantage of anyone. Highly recommend Cottrell Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

REBEKAH P.
12/2009
5.0
plumbing
  + -1 more
Our downstairs toilet was backing up with water all over the floor, as well as our kitchen sink. Upstairs toilet also was starting to back up. We called Cottrell because of the quantity of rave reviews. The young lady on the phone, Dana, was a sweetheart, and said Jason would call us ASAP. He called not 10 minutes later and said he would be here between 6:30 and 7:30 that evening. He was here at 5:30. He checked it out, advised that it was a city problem, he called the water department in our behalf to schedule someone to come out that night. He did not charge us the service fee. Super professional and pleasant, and did not take advantage to charge us for unnecessary work.
Description of Work: Diagnose problem with 2 toilets and kitchen sink backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brenton E.
10/2009
5.0
plumbing
  + -1 more
He was awesome. He was on time and was very considerate and well mannered. He got the job done quickly. There was a problem the first day, but as soon as I called him, he came back and fixed it.
Description of Work: We used Cottrell & Co Inc. 3 weeks when we were remodeling the bathroom and there was a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John W.
10/2009
5.0
plumbing
  + -1 more
Very responsive from start to finish - i could not have asked for more.
Description of Work: Fixed a broken pipe underneath our sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carol F.
09/2009
5.0
plumbing
  + -1 more
This is second hand from my son----but the plumber was punctual and very helpful about explaining exactly what he was doing and how to do it. This was helpful to my son, who feels that he could complete the task himself in the future after receiving these instructions. He is totally delighted with the outcome.
Description of Work: Guest bathroom toilet needed new flush system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken R.
09/2009
5.0
plumbing
  + -1 more
Suspecting what I had fixed within the last year was something I could do on my own, I went to fix-it-yourself box store and got advice and supplies to do myself. After starting out I quickly got myself into emergency water valve cut off and moping up water bucket of leaking toliet water tank off the floor. I didn't even want to start on the repair of my second toilet water tank. I came to the Angie's List web site and for my first time found what I needed, wanted and am glad to now have what I hope to be my "on call plumer man" company. Thanks Jason and company!
Description of Work: I needed leaky toilet water tanks to stop leaking and loosing water level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sheila D.
08/2009
5.0
plumbing
  + -1 more
Would definitely recommend this company.
Description of Work: I have contacted this company twice. The first time they were not able to get out here that day, but tried to talk me thru fixing it myself. When that did not work, they recommended a couple of other companies that might be able to help me. The 2nd time it was a quick fix and with coupon there was no charge. My sister has also had them come out for something and was extremely pleased and said she would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
08/2009
5.0
plumbing
  + -1 more
We were happy with the service from diagnosis to completion.
Description of Work: Our Pergo kitchen floor suddendly was buckeling ! We were convinced that we had a serious leak problem under our slab foundation. Mr Cottrel's through inspection and experience proved we did not. While he was here he discovered a big problem with our outdated waterheater; also 6 month old kitchen faucet, bathroom faucet & dishwasher malfunction. We did have him replace the hot water heater, kitchen & bathroom faucets. Jason is extremely compentent, polite & neat. Willingly recommends workers with other skills and usually answers his cell phone immediately or calls back within the hour. I highly recommend him. Well worth the $$.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James K.
07/2009
5.0
plumbing
  + -1 more
We were renovating our kitchen and wanted to switch from an electric to a gas stove. We needed a gas line run from the meter to our kitchen. Jason ran the line through an existing hole in the foundation and into the bottom of the cabinet next to the stove. He added an emergency shut off valve and explained everything to us. He also hooked up the stove for us even though it wasn't part of what we originally asked for. He even filled in the hole in the foundation with mortar even though he didn't make it. Everything was done VERY quickly. The price he quoted was in line with other contractors we had estimates for but his professionalism and speediness makes him better than the rest!
Description of Work: Jason ran a gas line from the main service to our kitchen so we could install a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

MAUREEN B.
07/2009
5.0
water heater repair
  + -1 more
He installed a new water heater. He is very professional, polite, and on time.
Description of Work: I have been using him for about 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa E.
05/2009
5.0
plumbing
  + -1 more
The person who took my call was very courteous. I noted it was not an emergency, so she scheduled a visit for the next day. The plumber, Jason Cottrell was prompt and courteous. I was glad he didn't try to say I needed repair work when I apparently didn't.
Description of Work: I called them to check if I had a leak under the house because my water bill was unusually high. They checked and found no leak, and suggested there might be a problem with the estimation process that the water company used to compute my bill. They told me to call the water company if the next bill is high and to call Cottrell & Co. back if the water company couldn't explain the problem. Cottrell & Co. did not charge me anything for the visit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C. A.
05/2009
5.0
plumbing
  + -1 more
Somehow Jason didn't get the time for our visit right the first time. When we called, he came the next day and didn't charge us for the service call, since he had been a day late! He then fixed the faucet and did the scoping described above. The charge was for the scoping - again, much less than the two other companies had charged us. Jason is a great find - an honest and smart plumber!
Description of Work: Jason Cottrell repaired a leaky faucet for us then scoped our sewer line, which two other companies had told us they would replace for thousands of dollars. Jason said that the problem was on the public right-of-way, and all we had to do was call to get it repaired. We called, and he was correct - repaired at no charge to us! Jason saved us thousands! You can bet we will call him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John K.
04/2009
5.0
water heater repair
  + -1 more
Jason diagnosed the problem as a slow leak, and two days later replaced the water heater.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Yvonne B.
02/2009
5.0
plumbing
  + -1 more
He came to our house and determined that he would need more time to fix the problem, about four days later. While we expected him at a specific time that day, he called well in advance to say he would be late. He showed up at that specified time, removed his shoes, was professional in his manner and explained the problem after listening to our observations, and then worked to solve the problem. In case it re-occurred, he gave several options about what might need to be done. The price was reasonable compared to what we have paid in the past.
Description of Work: The problem was with the wax ring not being sealed. After working with it, he determined that another wax ring was needed to solve the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Hampton A.
02/2009
5.0
plumbing
  + -1 more
I was very satisfied that my problem was appropriately evaluated.
Description of Work: To echo the previous experience, although no specific intervention was necessary the professionalism this company demonstrated was superlative. They came out to evaluate a leak from an upstairs bathroom into the ceiling below. Although they could not provide a definite answer I could not be happier with the thorough assessment that was given.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Henry L.
01/2009
5.0
plumbing
  + -1 more
Sometimes, the work they do NOT do is as important as what they do. From the first phone call to the departing handshake, this was a pleasant bunch of people to deal with. Chris showed up exactly as scheduled (I called mid-morning, he was there mid-afternoon) and investigated a spot in my crawlspace that had become muddy without any apparent seepage from outside. He tested all the waterlines close by and couldn't find a problem. He gave me a few theories as to what might have happened and told me what to watch for in the future which would indicate that it is a plumbing problem. These folks are prompt, courteous and professional. When I do need plumbing work, they will be my first call.
Description of Work: Came out and investigated a mysterious muddy area under my house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shirley O.
12/2008
5.0
plumbing
  + -1 more
I found them to be courteous, on time, I was satisfied with the job and I felt the rate was reasonable. He gave us recommendations on how to lower our plumbing bill by giving us money saving options without shortchanging our plumbing needs and I really appreciated that as we were working from a budget.
Description of Work: They replaced existing plumbing for our shower/tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sarah W.
12/2008
5.0
plumbing
  + -1 more
They arrived same day as called, removed shoes when coming in the house, and explained in detail the work that was being done. We were involved in every step of the process and they made sure we approved before continuing. They were very pet friendly-we had our dog shut in the bedroom and we were told "please don't keep her in there on our account". When they were done, the bath was cleaner than when they came! They went over the bill with us and made sure to fully explain the warranty and its limits at the end of the call.
Description of Work: Replaced shower fixtures (knobs) and rebuilt all plumbing leading to them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Beverly A.
11/2008
5.0
plumbing
  + -1 more
They cleaned up after themselves, they answered and returned phone calls in a timely manner, and have stayed on top of things. We have been very pleased with the service.
Description of Work: They came out to fix a soap dispenser on the kitchen sink and fix the water pressure on the sprayer that I use on my dishes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

151 Whiteford Way, Lexington, SC 29072

https://www.cottrellplumbingheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M4241
Trade License Locale
South Carolina
Trade License Authority
South Carolina
Trade License Expiration
10/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Electrical,
Gas Logs,
Septic Systems,
Natural Gas Lines,
Homebuilders

FAQ

Cottrell & Co., Inc. is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cottrell & Co., Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cottrell & Co., Inc. does not offer free project estimates.
Yes, Cottrell & Co., Inc. offers eco-friendly accreditations.
Yes, Cottrell & Co., Inc. offers a 5% senior discount.
Yes, Cottrell & Co., Inc. offers emergency services.
Yes, Cottrell & Co., Inc. offers warranties.
Cottrell & Co., Inc. offers the following services: Drains & Sewer Consultants, Parts & Supplies,Building Construction Consultants,Building Contractors,Construction Consultants,Plumbing,Plumbing Fixtures,Plumbing-Drain & Sewer Cleaning,Sewer Cleaners & Repairers,Sewer Contractors
We do not work on french drain systems. **We only service a portion of BLYTHEWOOD**

Contact information

151 Whiteford Way, Lexington, SC 29072

https://www.cottrellplumbingheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day