Tide Remodeling and Handyman Services LLC

Hired Robert to repair deck destroyed in Hurricane Helene. Gave him a deposit of $5000 based on referral from Angi. Found out he does NOT have any licenses so we requested a refund. No work has been done, and no materials purchased. He said that the money was used over Christmas, and asked us to give him time to try and get licensed to do our work. We declined. He has not responded to many requests for a refund other than to say he no longer has the $5000. BBB rates him F, and we have since uncovered multiple situations similar to ours.

This was NOT a satisfactory exp. Would not hire. Hired for handyman thru Angi: Install lighting fixtures, faucets, leak in toilet assembly (though was flushing), installing outdoor lites, rescreening patio, seal leak in patio roof, garage repair. Day one no show. Day 2, staff arrived without supplies or incorrect supplies & spent 1/2 day at Home Depot. Not completed per our contract: garage was rendered 100% inoperable by an attempt to repair a smaller problem (bolts dislodged from main track from testing & left unrepaired). Porch leak not repaired left with a bigger leak. 2 blown electrical outlets. Faucet installed with hot & cold reversed. fans & lites not wired properly leaving dead outlets/switches. Toilet unflushable. Screws, bolts, wires, stuck all over. After firing I attempted to resolve with the owner on my own b/c I had to hire replacement contractor(s) I then filed complaint with Angi. PLEASE BEWARE ANGI AND HOME ADVISOR surpress reviews. Buyer be ware.

We hired this company to rebuild a deck, but our experience was deeply frustrating and disappointing. After initial delays due to weather, the project was plagued by continuous setbacks, lack of communication, and poor workmanship. Key issues included: - Repeated delays, with no clear timeline for when work would start or progress. - The company frequently failed to show up on scheduled dates, and when work did begin, it was incomplete and poorly done (e.g., framing without concrete posts, missing materials). - Requests for updates went unanswered, and when we finally demanded a refund for an order that never arrived, we were left waiting with no resolution. -Deposit was given in mid July and by November the project was still not completed. After much follow-up, we had to escalate the matter and contact our credit card company for a refund. When we hired a new contractor, they discovered serious issues with the framing, requiring the entire structure to be redone. In the end, we were left dissatisfied by the overall experience and would not recommend this company.

My mother hired them for a fence and has paid them $6,000. That is a ridiculous amount of money for him to expect up front and, 3 months later, the work is not done. We have been pursuing the man to either complete the work or refund my mother and it has been nothing but excuses, broken promises, and issues that fall outside of what even his own contract allows. Our advice would be to stay away from this company. From what I can tell, they are a new company that does not have the experience or staff capable of providing good service and workmanship. As far as I am concerned, he has taken advantage of my elderly mother.

Tide Remodeling and Handyman Services were a great company to hire for my fence installation. They were professional, installed the fence in a timely manner. I am very pleased with the finished project. I highly recommend hiring this company for all your household repairs.

Robert has very good customer service and went out of his way to get the job done at a reasonable time frame. Floors look wonderful!

Robert is very communicative and works to get work done in a very timely manner

Responsive to communication Provided good explanation of repair needs

Had them remove and case a wall

Robert is an outstanding and professional guy. His Quality of work is outstanding. I would definitely recommend him to anyone! He has redone my whole entire master bedroom, master bathroom, hall bathroom, 2 extra bedrooms, kitchen, living room, kitchen bathroom, front porch, and side and back deck, painted the whole entire house and has even redid my whole upstairs. He has been so helpful with helping me pick out all the appliances and everything that I needed for all the renovations. He is just a great guy overall! His work and his work crew does a top notch and professional work!!