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CARTER QUALITY PLUMBING LLC

4.7(
64
)

Plumbing, Wells and Pumps, Drain Cleaning,

... +7 more

About us

Open 24 Hours/Day, 365 Days/Year. Serving the Carolina's since 2001. We are offer Quality Same Day Service with free estimates and no service charge! Licensed in South Carolina & North Carolina, bonded, and insured for your protection and peace of mind. All employees are certified, background checked and randomly drug tested.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

COMPLETE PLUMBING REPAIR, EXPERT DRAIN CLEANING, BATHROOM REMODELING, COMMERCIAL/ RESIDENTIAL, WELL SERVICES, BACKFLOW INSPECTIONS/ INSTALLATIONS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.764 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
3%
2
3%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 51-64 of 64 reviews
JACK R.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
Fine fine fine
Description of Work: Cleaned drain on disposal side of sink
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Andrew S.
06/2017
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CARTER QUALITY PLUMBING LLC
Good Morning [[[Member Name Removed] Thank you so much for the kind review. We take pride in the services we provide and value every one of our customer's. I will go over this review tomorrow morning in our team meeting. If you ever need anything please do not hesitate to e-mail me or contact the office. Thank you again! Have a great day! Sincerely, Miranda Gainer Customer Service Representative Carter Quality Plumbing, LLC 803-328-8277 (Office)
Stan S.
04/2017
5.0
plumbing
  + -1 more
As expected
Description of Work: Well water system maintenance. Replace well pump
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from CARTER QUALITY PLUMBING LLC
Good morning [Member Name Removed]! Thank you so much for the kind review. We take pride in the services we provide and value every one of our customer's. I will go over this review tomorrow morning in our team meeting. If you ever need anything please do not hesitate to e-mail me or contact the office. Thank you again! Have a great day! Sincerely, Miranda Gainer Customer Service Representative Carter Quality Plumbing, llc 803-328-8277 (office)
Christi F.
03/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
BRUCE B.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
It went well, still good
Description of Work: fixed sewer pipes
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Michael G.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Outstanding service! I highly recommend CQP and will not only use them again but refer my real estate clients.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CARTER QUALITY PLUMBING LLC
[Member Name Removed], Thank you so much for the kind review! I will go over this in our meeting tomorrow morning. We cannot thank you enough for the referrals. We take pride in providing legendary service and value every customer. If you need anything please do not hesitate to e-mail or contact the office. Thank you again. Have a great day! Sincerely, Christina Carter Office Manager Carter Quality Plumbing, llc
David J.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CARTER QUALITY PLUMBING LLC
[Member Name Removed], Good morning! Thank you so much for the kind review! We take pride in the service we provide with the end result being 100% customer satisfaction. If you need anything please do not hesitate to call, we're here 24 Hours a day, 365 days a year! Thank you for your business. Have a great day! Sincerely, Christina Carter Office Manager Carter Quality Plumbing 803-328-8277
Rannie and Martha B.
02/2016
5.0
wells
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$519
Response from CARTER QUALITY PLUMBING LLC
[Member Name Removed] & [Member Name Removed], Thank you so much for the kind review! We take pride in the service we provide with the end result being 100% customer satisfaction. If you need anything please do not hesitate to call, we're here 24 Hours a day, 365 days a year! Have a great day! Sincerely, Christina Carter Office Manager 704-366-3559
Mark H.
11/2015
5.0
drain cleaning, plumbing, water softeners
  + 1 more
unknown
Description of Work: High quality, good communication
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from CARTER QUALITY PLUMBING LLC
[Member Name Removed], Good morning! We appreciate your feedback on how we're doing. Thank you for your business and also your kind review. If you need anything please do not hesitate to call. We're here 24 hours a day, 7 days a week! Have a great day! Sincerely, Christina Carter Office Manger 803-328-8277
sharon R.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000
Response from CARTER QUALITY PLUMBING LLC
[Member Name Removed], We appreciate your feedback on how we're doing. Thank you for your business and also your kind review. If you need anything please do not hesitate to call. We're here 24 hours a day, 7 days a week! Sincerely, Christina Carter Office Manager 803-328-8277
Karen H.
05/2015
5.0
drain cleaning, plumbing, water softeners
  + 1 more
unknown
Description of Work: They hooked up my new sink that came with my new counter tops so do not know the cost of the service..
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from CARTER QUALITY PLUMBING LLC
(removed member name), Good afternoon! We appreciate your feedback on how we're doing. Thank you for your business and also your kind review. If you need anything please do not hesitate to call. We're here 24 hours a day, 7 days a week. Have a great day! Sincerely, Christina Carter Office Manager Carter Quality Plumbing, llc
Troy T.
02/2015
5.0
drain cleaning, plumbing, water softeners, wells
  + 2 more
unknown
Description of Work: Installed new water filter. Provided terrific consultation detailing drawbacks of present system and options
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from CARTER QUALITY PLUMBING LLC
[Member Name Removed], Thank you for taking your time to give us feedback. We appreciate your feedback on how we're doing, and thank you for your business. If you need anything please do not hesitate to call. We're here 24 hours a day, 7 days a week! Sincerely, Christina Carter Office Manager 803-328-8277
Sheila C.
09/2014
5.0
plumbing, wells
  + 0 more
.
Description of Work: Replaced water pressure pump and other issues.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from CARTER QUALITY PLUMBING LLC
[member name removed], Thank you the kind review. We strive hard everyday for service excellence. We appreciate your feedback on how we're doing, and thank you for your business. If you need anything please do not hesitate to call. Sincerely, Christina Carter Office Manager 803-328-8277
DOUGLAS B.
08/2006
1.0
plumbing
  + -1 more
INTENTIONALLY MISREPRESENTS THEIR SERVICE COSTS / FEES. ADVERTISES AS HAVING AN OFFICE IN UNION COUNTY, NC BUT ROUTES ITS PHONE NUMBER BACK TO LANCASTE, SC. DOES BUSINESS UNDER 2 NAMES - CARTER QUALITY PLUMBING AND CQ PLUMBING, ADVERTISING AS BOTH IN SAME PHONE BOOK. DID POOR QUALITY AND UNNECESSARY REPAIR WORK - TAKING ADVANTAGE OF MY WIFE WHO WAS HOME TO ALLOW THEM ACCESS. THE OWNER, CHRIS CARTER, DISMISSED THE FACT THAT HIS PHONE PERSON LIED ABOUT PRICING ON THE PHONE. CLAIMS TO OFFER A WARRANTY ON WORK BUT DOES NOT. NEVER, EVER USE THIS COMPANY. I WISH I HAD CHECKED ANGIE'S LIST FOR A REPUTABLE PLUMBER BEFORE LOOKING UP THIS COMPANY IN THE PHONE BOOK.
Description of Work: REMOVE CLOG / BLOCKAGE FROM TOILET.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$389
Response from CARTER QUALITY PLUMBING LLC
Carter Quality Plumbing does not advertise having an office in Union County. We just advertise in the phone book. He was not at the residence when work was performed, as per our invoice his wife signed off on the job agreeing to the price before work was performed. As per company policy, we do not ever quote prices over the phone, unless it is after hours and an emergency. This call was made during our normal business hours. Per our call log, the office manager told the customer that it was a minimum of $45 to come out, but no prices for work were quoted. He called back to complain and tell us that he had canceled the check due to the fact that each job was not broken down. Chris Carter, the owner, called him back and explained the breakdown to him. Customer stated that he was satisfied and mailed in a new check. He did not let us know that he was still unhappy. Our services were performed as specified and authorized by the customer that was at the home at the time of services. Jonna Carter-Office Manager
    • 1
    • 2
    • 3(current)

Contact information

PO BOX 1391, Lancaster, SC 29721

http://www.cq-plumbing.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
104331
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Home Warranties

FAQ

CARTER QUALITY PLUMBING LLC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

CARTER QUALITY PLUMBING LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CARTER QUALITY PLUMBING LLC offers free project estimates.
No, CARTER QUALITY PLUMBING LLC does not offer eco-friendly accreditations.
No, CARTER QUALITY PLUMBING LLC does not offer a senior discount.
Yes, CARTER QUALITY PLUMBING LLC offers emergency services.
Yes, CARTER QUALITY PLUMBING LLC offers warranties.
CARTER QUALITY PLUMBING LLC offers the following services: COMPLETE PLUMBING REPAIR, EXPERT DRAIN CLEANING, BATHROOM REMODELING, COMMERCIAL/ RESIDENTIAL, WELL SERVICES, BACKFLOW INSPECTIONS/ INSTALLATIONS.

Contact information

PO BOX 1391, Lancaster, SC 29721

http://www.cq-plumbing.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM