West Shore Home Ladson

Great work done and exceptional customer service

No comment

N/A

We had a tub/shower converted to a shower. Due to the size of the area, installation was postponed two days falling on a Friday. When Shane arrived he realized that it was a two-day job and advised us he could not come back until the following Wednesday. This was a little bit of an inconvenience but Shane was very apologetic. When we finally used the shower, there was a loud noise coming from the on/off lever. I called the office and the representative was very kind and willing to help. She said she would call me back but when I did not hear back the next day, I called again. She said there would be someone in our area the next day. Sorry I cannot remember the gentleman who came, but he was very professional and fixed the problem. Although there were a few hiccups, everything worked out fine, and we love our shower. I would like to commend Shane for his honesty and expertise. Also, it was always a pleasure dealing with the representatives in the office.

We had nothing but good feelings about the whole process from the design consultant through the 2 women that were the installers. They scheduled the project to be done before we had to leave and Jenny and Jackie showed up on time and did excellent work.

Very pleased with the work that was done. Jeff, Kurt and Ernest were very pleasant and professional. My only issue is a little bit of lack of communication.

I was thoroughly impressed with their work ethic. They cleaned up after the project. I wanted to especially thank Shane and Austin, they were professional and polite and overall nice to work with.

Robert and Devon upgraded the tub area in our guest bathroom. They were efficient, pleasant, considerate, skilled and tidy. The finished product is *pretty as a picture*. The initial contact person at Market of Marion, the sales person, Ricardo Valdes and the office staff are very professional. No negative surprises. Highly recommend!

Very nice windows.

We had Fairbanks Construction convert a soaking tub into a 42"x60" shower. Devon and Robert did a FANTASTIC job!! They were courteous and professional. I highly recommend Fairbanks Construction.

Devon and Robert were very professional and friendly, skilled, cleaned after themselves and we are very satisfied with the results.

Austin and Patrick were great!!! Very professional, and made the work seem very easy as they were thorough and extremely efficient! Very clean too, we loved that! The windows came out fantastic, and we are very happy with the job. Will definitely recommend to friends and family

Very Happy with the new windows. Three brothers, Dave, Jimmy and Terry worked Great together, and did an excellent job installing them.

They did a great job. They were like a well oiled machine and worked very well together everyone knew what job they had to do and there was no bickering. They even gave me tips on how to make our house better. A plus performance.

Jackie and Jennifer our installers did a very professional job and we are very happy with their work.

Shane and Austin were excellent workers. The work was well done and very professional. Both were very polite and their attention to detail was exceptional. Highly recommended.

They work neatly and on schedule, surprise me with their 2 workers, Mrs. Jackie and Mrs. Jemy, who are females and they performed excellent work.

They said that they do it all, come to find out they contracted the glass and doors. They said 2 days to complete. It actually took 6 days as the stall removal and replace took 2 days and that lead into 2 days absent for the weekend then the door and glass folks showed up 2 days later on Tuesday after the weekend. After it all, the install is beautiful.

Shane and Joel were awesome, very professional, courteous and polite, we are very pleased with everything We will definitely recommend Fairbanks Construction.

Jackie and Robert were great!

Did a very good job and cleaned very good after job was completed. Jackie, Jenny and Devon, installing shower and shower liner.

Thumbs Up to Steve, Kirk, Willis Electric, and Ernest.

I had a wonderful experience with Fairbanks Construction and JACKIE doing such wonderful work doing the shower completion.She was fantastic. SHE NEEDS EITHER A BONUS OR A RAISE. thank you and have a wonderful day..

Jackie/Jenny were very nice. Professional and respectful of my home. The install was painless. They did a great job.