Ace Maintenance & Repair

Appliance Repair, Appliance Repair - Small

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are Ace Maintenance and Repair. We are a family-owned and -operated appliance repair service company that works on all major appliances and appliance brands, including Samsung appliances. Only $95.00 diagnostic fee. If a household appliance stops working or starts malfunctioning, there is no need to worry. Just call Ace Maintenance and Repair. We can come over and do the necessary repairs, replacing parts whenever necessary.

Business highlights

12 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Appliance Repairs- Washing Machine, Refrigerator, & Dryer.

Services we don't offer

We do not do installations of range hoods. We do not work on microwaves.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.051 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 51 reviews

Arthur B.
10/2024
5.0
appliance repair
  + -1 more
Everything was perfect. Fast, efficient and explained each step.
Description of Work: replaced a control board

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Ace Maintenance & Repair
Thank you very much for the great review. We appreciate you giving us the opportunity to service your appliance.

Ron L.
08/2024
4.0
appliance repair
  + -1 more
Went well but the price seemed a little high.
Description of Work: replaced icemaker
Rating CategoryRating out of 5
Yes, I recommend this pro

Auguste B.
08/2024
5.0
appliance repair
  + -1 more
Great work. Cale was quick and efficient.
Description of Work: put freon in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Anthony W.
05/2024
5.0
appliance repair
  + -1 more
Good and tech did explain all his actions as well clean his area up
Description of Work: fixed dryer with a new thermal fuse
Rating CategoryRating out of 5
Yes, I recommend this pro

Maureen R.
05/2024
5.0
appliance repair
  + -1 more
Very well. Mr. Jeff explained every step & worked quickly to repair my refrigerator. Highly recommend him.
Description of Work: INSTALLED A NEW CONTROL BOARD IN HER REFRIGERATOR

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy G.
02/2024
5.0
small appliance repair
  + -1 more
Excellent service. Came the day I called and fixed my dryer and ice maker promptly.
Description of Work: replaced dryer outlet and bin thermistor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Brian S.
01/2024
5.0
appliance repair
  + -1 more
Everything went well, all of our questions were answered! Thank you!
Description of Work: checked out stove top and gave estimate to fix
Rating CategoryRating out of 5
Yes, I recommend this pro

Ferman D.
10/2023
5.0
appliance repair
  + -1 more
Very well. The repairman arrived on time as scheduled. He explained the problem and had the refrigerator repaired in a matter of minutes.
Description of Work: worked on refrigerator to unstop defrost drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sally S.
10/2023
5.0
appliance repair
  + -1 more
Technician arrived on time, was very professional, and was honest in his assessment of the damage to the appliance.
Description of Work: Checked out her refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jeanne G.
08/2023
5.0
appliance repair
  + -1 more
20 yr old unit. Parts too expensive to repair so will purchase new one
Description of Work: checked out refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jerome H.
08/2023
5.0
appliance repair
  + -1 more
Excellent work! Very responsive and reasonable!
Description of Work: checked out refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Althea M.
04/2023
5.0
appliance repair
  + -1 more
The service went very well. He was very professional, knowledgeable and educated me on everything he was doing. The cost of the service was very reasonable. Yes, I would hire him again.
Description of Work: Repair controll panel on dishasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
03/2023
5.0
appliance repair
  + -1 more
This is the third or fourth time I’ve used this company, and, once again, I’m very pleased. Cale is professional, an expert, and personable. He has repaired my ice maker and washing machine. As is often the case, he came the very next day after I contacted them and my clothes dryer is repaired! I highly recommend this company.
Description of Work: replaced heating element in dryer and cleaned out lint

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$385

Jill F.
10/2022
5.0
small appliance repair
  + -1 more
Great! The refrigerator is working perfectly now. The men who came were friendly, courteous and worked right along explaining what they were doing.
Description of Work: replaced compressor in refrig

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Wendy B.
03/2022
5.0
appliance repair
  + -1 more
Cale was so professional and knowledgeable while assisting me with my broken dryer. He was prompt and kept me updated on when he would arrive. I recommend him to anyone looking to fix their dryer etc.
Description of Work: Samsung dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Maintenance & Repair
Thank you very much for the review. Cale

Christopher M.
08/2021
5.0
small appliance repair
  + -1 more
Cale was extremely knowledgeable and professional. After finding the issue, he explained to me what was broken and gave me a fair price to fix it. He showed up on time and got it fixed in a timely manner. He also cleaned up after, which is why I give 5 stars because many contractors don’t clean up. I will be calling him again for my next appliance repair, highly recommend.
Description of Work: replaced damper door on fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Ace Maintenance & Repair
Thank you so much for the review. Please Call me if you have any needs in the future. Thanks, Cale

Abias B.
05/2021
5.0
appliance repair
  + -1 more
Caleb arrived promptly. The refrigerator was inspected and a replacement part was found to be required. The part was picked up by the technician and installed in short order. Everything was repaired and handled speedily and properly. Very satisfied with the work.
Description of Work: fixed ice maker which was making noise and not freezing properly
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Barb L.
11/2020
5.0
appliance repair
  + -1 more
Took 4 visits to fix problem but it did get fixed and I wasn't charged except for 1st so that was good.
Description of Work: Dryer was not drying

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Maintenance & Repair
Thank you Ms. [Member Name Removed] for the review. Sometimes it does take several times to figure things out but I am glad we were able to fix it. We would love for you to call us in the future if you have any more problems. Thanks, Laura

Brian D.
09/2020
5.0
appliance repair
  + -1 more
The tech was knowledgeable courteous and completed the job within a reasonable amount of time
Description of Work: REPLACED DEFROST SENSOR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Ace Maintenance & Repair
Thank you Mr. [Member Name Removed].

Ken B.
07/2020
5.0
appliance repair
  + -1 more
Jeff spoke with me in the morning after I requested service the previous evening (late). Told him about our dryer, not heating. He requested a text photo of the model number/SN on the sticker inside the dryer. I contacted him the following morning via text, he texted back that he had the repair part and would be at my home within the hour. He arrived and work was completed within 30 minutes----new heating element installed. I have never had a major appliance issue addressed so QUICKLY. Super impressed with Ace.
Description of Work: Samsung dryer stopped heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Maintenance & Repair
Thank you Mr. [Member Name Removed] for the great comments and rating. We appreciate your business. Call us anytime you have a problem. Thanks Jeff

Diane C.
03/2020
5.0
appliance repair
  + -1 more
Really great. Cale was prompt and thorough.
Description of Work: Repaired burner on stove
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra C.
06/2019
5.0
appliance repair
  + -1 more
Great! Cale was on time, quick, and professional. He ended up replacing my ice maker. When it stopped working weeks later, he was ready to come back out. But he asked me to change the water filter, sent me a photo of it and told me where to buy one. I did, and my ice maker is working well!
Description of Work: Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Response from Ace Maintenance & Repair
Thank you so much for your review. [Member Name Removed]

Michael M.
05/2019
5.0
appliance repair
  + -1 more
Around six months after the warranty expired, the ice maker on our samsung refrigerator began to jam. It would do this about once a week every week. After a few months we stopped using the ice maker, switching to ice cube trays. We researched the problem and found a Technical Service Bulletin from Samsung describing how to repair this. The repair involves several steps including replacing the ice maker. We contacted Ace Maintenance and Repair. They reviewed the information we had, most of the parts needed were available locally. They completed the repair, in approximately 3 hours, start to finish including picking up the parts at a local supply company. Our ice maker works great, very pleased with the service.
Description of Work: Repaired the ice maker on our Samsung Refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Ace Maintenance & Repair
We sure do appreciate the review.

Glynn D.
03/2019
5.0
appliance repair
  + -1 more
I was very pleased with the service. Cale came on a Thursday and had to come back on Friday with assistance since the evaluation was a two man job. He spent the time necessary to ensure he found the problem. After determining that the problem may be under warranty, Cale simply charged the service call fee and allowed me to follow up with the warranty. If it turns out that it is not under warranty, Ace Maintenance and Cale will be my first phone call.
Description of Work: Evaluate Samsung washer agitation during wash but drum not turning during spin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Ace Maintenance & Repair
Mr. [Member Name Removed], Thanks for the opportunity to work with you and thanks for the great review. Thanks, Cale

Jack H.
11/2018
5.0
appliance repair
  + -1 more
The service was thorough and professional. Interaction was courteous and personable.
Description of Work: Washer/Dryer service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Ace Maintenance & Repair
Thank you very much for your review.
    • 1(current)
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Contact information

116 Hill Dr, Johnston, SC 29832

http://www.acemaintenanceandrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Ace Maintenance & Repair is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ace Maintenance & Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ace Maintenance & Repair does not offer free project estimates.
Yes, Ace Maintenance & Repair offers eco-friendly accreditations.
No, Ace Maintenance & Repair does not offer a senior discount.
Yes, Ace Maintenance & Repair offers emergency services.
No, Ace Maintenance & Repair does not offer warranties.
Ace Maintenance & Repair offers the following services: Appliance Repairs- Washing Machine, Refrigerator, & Dryer.
We do not do installations of range hoods. We do not work on microwaves.

Contact information

116 Hill Dr, Johnston, SC 29832

http://www.acemaintenanceandrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed