We are a small family owned business offering seamless gutter . We accept check or cash, we do not offer financing.
Business highlights
8 years of trusted experience
Services we offer
We will clean existing gutter, gutter repairs (when possible) and we offer seamless gutter installation. We install various types of gutter screen to prevent clogging.
i contacted this company a few months back and received a quote. I contacted them again last week to initiate the installation. We agreed that they'd show up today at 0930 to start the install. At 0930 he called and said he was running late and had to go purchase materials. He estimated he'd be here at 1040-1100. At 1100 I receive another call that he still doesn't have material and will be delayed even longer. I took a day off from work for this installation to be done so obviously someone wasting my day and failing to show up at the agreed time is unprofessional and unacceptable. When I questioned the owner on this and ask for a valid reason why his time was worth more than mine and why he didn't plan ahead and show up at the time we agreed on he became angry and got an attitude. Evidently it's okay to be late so long as you call and tell the person waiting that your late. I'm a pretty understanding guy and would have worked with this company regardless of the tardiness had he not replied with the attitude and became beyond professional. If you can't show up on time and be professional when dealing with clients, how well is the quality of services and products going to me. If you need gutters, I suggest you pay a little more and go with a company that does that they say they'll do. This guy does not.
Description of Work: Seemless Gutters
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$766
Response from Island Bound Seamless Gutter
Mr. [Member Name Removed], First , I would like to apologize that you feel you had a bad experience with Island Bound Gutter. We strive to make sure that every customer has a positive experience and are happy with their gutter installation. We did your estimate in December 2016. Since that time we had incurred a 6% increase on the cost of our gutter materials. This increase was not passed onto you, we honored our original estimate cost. You called to schedule your install on the afternoon of Thursday the 25th. while we were at a gutter install . We also had jobs scheduled on Friday . Due to Memorial Day our supplier was closed on Monday. The first opportunity we had to pick up your materials was on Tuesday morning, Unfortunately, sometimes we are the mercy of the warehouse workers or traffic. These delays are beyond our control. We did call and keep you apprised of the situation. Even with the delay, we would have more than a sufficient amount of time to complete your install that day , if we had been afforded the opportunity. I am sorry for the delay. It is not how things should be , or how we like them to be for that matter, but unfortunately, sometimes it is unavoidable. Again, we are extremely sorry that you feel the way you do. I would also hope that this review would not prevent other customers from giving us the opportunity to supply their gutter needs. Thank you.
David R.
02/2017
5.0
gutter repair
+ -1 more
Island Bound Seamless Gutters was very responsive from the beginning. Quotes were provided and pictures were supplied of the work before and after since I could not be there. I talked with him before the work was done about some specific needs I had on the job. He met and exceeded each of those. Price was reasonable for this work. I will most definitely use again.
Description of Work: Seemless gutters and downspouts were installed on my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
05/2016
5.0
gutter repair
+ -1 more
The workers were extremely polite and professional. The workmanship was by far the best I have ever seen. They told me what time they were going to be here and showed up right on time. The material they used was excellent and walked through the entire job before they got started.The price I got was better then any of the other 3 estimates I got before. When they finished they went over everything to make sure I was happy. They cleaned up the entire area before they left. My wife and I are extremely happy with the entire job from start to finish. We would recommend them to do any gutter work you would need.
Description of Work: Install new Gutters for the entire house and garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Island Bound Seamless Gutter
We are glad that you were satisfied with our work. We appreciate your business and hope that we may be of service in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning
FAQ
Island Bound Seamless Gutter is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Island Bound Seamless Gutter accepts the following forms of payment: Check
No, Island Bound Seamless Gutter does not offer free project estimates.
No, Island Bound Seamless Gutter does not offer eco-friendly accreditations.
No, Island Bound Seamless Gutter does not offer a senior discount.
No, Island Bound Seamless Gutter does not offer emergency services.
No, Island Bound Seamless Gutter does not offer warranties.
Island Bound Seamless Gutter offers the following services: We will clean existing gutter, gutter repairs (when possible) and we offer seamless gutter installation. We install various types of gutter screen to prevent clogging.