Responded as part of a home warranty service call, the fiasco lasted over 2 hours. They got out of their truck without looking at anything and while standing in the driveway decided that clearing the blockage would require additional costs not covered by the warranty service. When challenged to prove the miraculous assessments the games began. They ranged from calling the warranty service several time to complain, to demanding they be able to cut an ornamental tree 18 inches away from the clean out so he could move the snake machine directly over the clean out. I told him to leave the machine two foot away from the clean out and run the extra two foot of cable to the clean out, and no, I was not going to pay over a $100 for him the cut the ornamental tree down. Ultimately, when they figured out that neither I nor the warranty service was going to pay them extra fees, they left the blockage in place complaining about how it could not be remove without digging up the line. The next plumber came and went in about 45 minutes cleaning out the line from the house to the service line, including inspecting the line for damage with a camera, not something Red Dragon was capable of doing.
Description of Work: Plumbing Blockage
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
stan G.
03/2016
5.0
drain cleaning
+ -1 more
Waiting for WJA construction to come and repair problem. Meantime no water
Description of Work: Kevin responded in 1/2 hour to find a leak under the house. Unfortunately the repair could not be covered by American Home Shield because the leak was caused by a faulty expansion tank to our heater that was installed by WJA construction last year and they have to repair it. But Kevin was able to cut off the water so it wouldn't keep pouring out. Any future plumbing problems we'll call Red Dragon
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
11/2012
5.0
plumbing, drain cleaning
+ 0 more
He was very reasonably priced. He is located a further distance away from us than other plumbers, but I choose to hire him and he does not have a problem coming to do the work. He came out the same day I called and quickly got the job complete. It was just wonderful. He is very knowledgable and has given us very great information. He is immaculate and spotless! He is really great and I don't think I will call any other plumber.
Description of Work: I hired Kevin to replace the inside of my toilet. We previously hired him for the installation of a sink, faucet, and garbage disposal in my kitchen. He also had previously unclogged our kitchen sink.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Drain Cleaning,
Plumbing,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Heaters
FAQ
Red Dragon Plumbing is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Red Dragon Plumbing accepts the following forms of payment: Check
No, Red Dragon Plumbing does not offer free project estimates.
No, Red Dragon Plumbing does not offer eco-friendly accreditations.
No, Red Dragon Plumbing does not offer a senior discount.
No, Red Dragon Plumbing does not offer emergency services.
No, Red Dragon Plumbing does not offer warranties.
Red Dragon Plumbing offers the following services: Residential and Commercial Plumbing