Carolina Liquid Ceramic

Description of Work: Complete exterior wood repair and coating.

Description of Work: Steve Campbell/Liquid Ceramics was hired to paint the outside of our house which included the following areas: Soffits, fascia, gutters, shutters, windows/frames, windows/sashes, doors, garage doors, dormers, vents, bay window, screen porch: ceiling frame, porch floor, access door, lattice and rails The contract also said that he would install new screen on the screen porch, repair squirrel damage and replace brick molding on the right side of the garage door.

Description of Work: Painted and wood repair

Description of Work: My husband and I wanted to invest in a product that would prevent the need of house painting every 8-10 years. We contacted the local Liquid Ceramics by the listing in the local yellow pages and made an appointment with him to give us an estimate for the coating and we discussed in detail the pros of applying liquid ceramic versus ordinary paint. Our home is cedar siding and we were assured that the liquid ceramic would last for a minimum of 25 - 30 years. After only four years, we started noticing that the color was changing on our trim. After five years, we started notices rotting wood and had to replace a large picture window and the railings on a porch. We have since notice rotting wood on the corner trim of our home. We contacted the original contractor (Dave Elledge). He came by and agreed that he needed to do some repairs to the wood and that the paint had oxidated and needed to be recoated. He said he would make arrangements to make the repairs but we never heard back from him. We made numerous additional attempts to have the defects corrected but to no avail. We then contacted the district distributor (Tom Alsop) who informed us that Dave Elledge was no longer a contractor with them and we needed to contact the new local contractor, Steve Campbell. Of course, we did contact Mr. Campbell and he said he would talk with Dave Elledge. Of course, this went nowhere. We have been going back and forth for over three years trying to get our house repaired. It would be hard to believe that we are the only ones that have been so devastated by spending so much money only to learn that that all the advertising the Liquid Ceramics have made is false. A foot note: Mr. Elledge advised that the only way the coating would be warranted was if he power washed the home, removing all existing paint then replace all defective wood. We spent $3,100 for the repairs.

Description of Work: (I'm not sure of the exact date of service because I didn't put it on my calendar.) They scraped, pressure-washed, and prepped the house (1800 sq ft) and even pressure washed the brick. They removed and replaced all windows and painted the woodwork.

Description of Work: No services were performed; only a quote.