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ASAP MECHANICAL LLC

Heating and Air Conditioning, Water Heaters

About us

14 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. SERVICE FEES APPLY. EXTRA CHARGE FOR AFTER HOURS SERVICE.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

COMMERCIAL, RESIDENTIAL, NEW CONSTRUCTION, AND SOLAR-POWERED HVAC AND TANK-LESS WATER HEATERS.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
15%
3
0%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-13 of 13 reviews

Jennifer W.
02/2018
1.0
heating & air conditioning/hvac
  + -1 more
they installed all new h/vac system, new ductwork, new zoning system. None of it worked properly from the beginning. It's only 2 1/2 years old and we've been without AC 4 different times. Not what you expect when you pay $5,000-$6,000 for new system.
Description of Work: New H/VAC system and subsequent AC Repairs

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$5,000

Mary S.
09/2017
2.0
heating & air conditioning/hvac
  + -1 more
ASAP put in our unit in 2015 and did a fair job. I was told by the owner that they would call us when it is time to get serviced. Since then I always have to call them since they never call us. This fall I called, and the man who showed up took a long time to "check" the unit only to tell us that everything was okay. He did not have a filter but said he would come back with one. He never showed back up. We ended up buying our own from Amazon and putting it in ourselves. When ASAP sent us a bill they tried to charge $50.00 for the filter (it was much cheaper from Amazon). They also charged $155.00 for the service. I sent them the $155.00 only of course. We also asked if they would give us an estimate for some duct work and they never did... I guess they are not interested in our business. So, I will not use them again.
Description of Work: Air conditioning/heating unit service.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$155

Mary S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Matt came out and gave a an estimate- the unit was put in the next day. By far the best price quoted to us...and the unit works great. Also put in a new thermostat and an outdoor ceiling fan-duct work. Randy is a one man wonder as far as putting things up and running. They get most of their business by word of mouth- so you won't hear about them on the radio or anything.
Description of Work: Installed a new heater and air conditioner. Did a great job- promptly and with a great price. Also put in a fan under my carport - nice job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Stephen W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced the limit at the heat exchanger

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

brian D.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

William P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have been using ASAP for our HVAC maintenance and service for the past seven years. They have always been prompt and courteous when making calls and have been fair and honest in their prices and repairs. On a recent maintenance call, we were warned about leaks in the AC coil and advised that replacing our 12-year-old unit might be a wise step. Their price was very satisfactory and the work was scheduled and done within a week. As the owner of a new, energy-efficient 3-and-a-half ton Goodman air conditioner, I am very satisfied with ASAP's people and products.
Description of Work: Replacement of central air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,675

Bonnie L D.
08/2013
1.0
water heater repair
  + -1 more
temperature from the beginning. I called about a month after it was installed to question why the water never got hot. They sent a service guy out and he told me that the temperature should have been set higher when it was installed. They billed me about $85. I called and told the owner of the business that I didn't feel I should have to pay for something that should have been done at the installation. He told me not to pay the bill and that, if I had problems in the future to never call him or his company again. And then he hung up on me. Now we are having problems again. We called the manufacturer of the water heater and they asked for the code on the remote. We had no idea what they were talking about. As it turns out there is a remote control that should have been installed in the house. Now we have to get a new remote( the original was put under the house and is not waterproof) and pay to have it installed. This is the worst company I have ever had the misfortune of dealing with.
Description of Work: Installation of a Tankless Hot Water Heater

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Lauri W.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
While not thrilled at having to spend so much money unexpectedly (no one ever plans for the A/C to go out) ASAP made the experience as painless as possible by showing up when they said they would and thoroughly explaining our options. They also nursed an aging, inferior unit that we bought from Sears that seemed to go out every season through a number of years. I highly recommend Matt and his team of professionals.
Description of Work: ASAP Mechanical are my "go to" guys for anything A/C related. As the name implys, they come ASAP. They are courteous, knowledgeable, and very reliable. I think there must be some rule somewhere that says the A/C must go out on a Friday afternoon or when you are about to have company but ASAP has never left us hanging. They do their best even if it's just a temporary fix to get you through the weekend. Over the course of several years, we have had two old units replaced with high quality units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ken A.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Efficient and prompt visit with effective repair. While waiting for part to be delivered, service man even listened politely to my complaints about all the other appliances that had broken in last year. Price was fair and competitive but still think such costs are too high. As always this was a knowledgeable, professional and efficient crew. We continue to be pleased with the service and work by ASAP and will be glad to use them in the future.
Description of Work: AC on one of split system heat pumps quit during first hot spell. ASAP offered to come on emergency visit but agreed to delay visit 48 hours because other part of system working. Replaced fan on AC compressor under annual contract. Charge for part only plus annual PM. Specific parts for this model no longer available. Heat pump is OEM with house, about 18yrs old. Price included annual PM on split system. Was advised and offered option to replace system but also offered to repair and maintain present one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Ken A.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Was regular until May when I received message and scheduled summer service. They missed the appointment because of excessive demand and personnel injuries during heat wave, but I had to call to reschedule. They apologized, new appointment was kept and service otherwise excellent. Will be happy to use them but will be more aggressive about appointments.
Description of Work: Fee for twice yearly service visits to maintain two heat pump systems. Includes labor with parts additional. Mainly inspect, lube, clean and replace filters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Kathy G.
06/2009
4.0
heating & air conditioning/hvac
  + -1 more
Overall, technician was polite, not pushy. I didn't feel like he was trying to sell me something I didn't need. He seemed to know what he was talking about.
Description of Work: Technician diagnosed problem of low refrigerant and added 2 pds. Also diagnosed faulty defrost control as cause of no heat in winter. I didn't have him replace that - he quoted $370 for that job. I asked him to look at other air conditioning unit to be sure it was functioning properly and he said that would cost another $89. They charge by the unit.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$189

Ken A.
05/2009
5.0
heating & air conditioning/hvac
  + -1 more
Called company for appointment. Person on phone was polite,professional and concerned to meet my needs. Received confirmation call day before appt., on Sunday. Was called mid PM on day of appt. to ask if technician could come earlier. Showed up as promised. Was friendly, professional in appearance and attitude. Seemed competent and performed work efficiently and neatly. Willing to show what work needed. Accepted check in payment at end of visit.
Description of Work: Repaired/replaced burned out fan motor on one compressor (a $250 part) Cleaned and performed maintenance on split system heat pumps. Price included year service contract (optional) for this visit and 2nd service visit in fall. Thought price was reasonable and fair but not below market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Martha F.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt, they came out the next day I called them. They do quality work, very punctual, professional, cleaned up their mess before they left and the price was very good.
Description of Work: They sealed a main duct in my attic that blew out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    1710 DUTCH FORK RD, Irmo, SC 29063


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    ASAP MECHANICAL LLC is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    ASAP MECHANICAL LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ASAP MECHANICAL LLC does not offer free project estimates.
    No, ASAP MECHANICAL LLC does not offer eco-friendly accreditations.
    No, ASAP MECHANICAL LLC does not offer a senior discount.
    Yes, ASAP MECHANICAL LLC offers emergency services.
    Yes, ASAP MECHANICAL LLC offers warranties.
    ASAP MECHANICAL LLC offers the following services: COMMERCIAL, RESIDENTIAL, NEW CONSTRUCTION, AND SOLAR-POWERED HVAC AND TANK-LESS WATER HEATERS.

    Contact information

    1710 DUTCH FORK RD, Irmo, SC 29063


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM