Savannah Pools, LLC

This company is by far the worst experience I've ever had! My pool project started 10 months ago. Bobby ( owner ) lies continuously, workmanship is lousy and no responsiveness. There is another review for this company under pool cleaners. Similar results. Don't consider, RUN!

AWFUL company/Dishonest. We had a small fenced in yard and worried a pool would not work. Andy came out and said they would remove the trees and the pool would fit fine. Bobby told us the hole would be dug, dump trucks would remove the dirt and the pool would be put in the same day. The guy that came to dig the hole told us he couldn’t remove the tree. We told Bobby we would not accept delivery of the pool. We talked to Tallman (manufacture) to cancel the pool. They vouched for him and he volunteered to store the pool in another location. When they dug the hole NO dump trucks arrived. We had piles of dirt in the yard, against our house and the tree was rotting in the yard for weeks. The pool was placed in the ground, the dirt was backfilled and the pool filled with water. We called the county about our water bill to let them know we filled a pool. They told us they didn’t have a permit on file. When the crew finally showed up after not working for 6 days they removed the dirt. Well they did not remove ALL of the dirt but spread the rest over areas of the grass they had not already killed. Now we have to pay for new sod. His response “landscaping is not in the contract”. Well neither was you spreading dirt across our backyard! Tallman told him to call us and make it right, he didn’t! They laid the concrete decking and Bobby sent Andy to pick up a check even though the spray decking was incomplete. I called Tallman back to request assistance to get our pool equipment installed. I called Andy to see when he would put it in he asked if it had been delivered. When I said no, his response, “I only install it, let me know when it’s there.” The water sat stagnant in our pool for 3 weeks. When it was done, I asked again about the permit. He IGNORED me. He NEVER applied for the permit until I refused payment. NIGHTMARE experience. What was supposed to be a few weeks took 10 weeks from start to permit completion. He was not honest and avoided communication with us repeatedly. Bobby should take as much interest in his work as he does with collecting the checks. He is an absentee owner who does not care about his customers. The company used to be in Savannah at a listed address of 5669 Ogeechee Rd. Our contract states 180 Post Lane in Inman, SC. There is a second phone number also on our contract that comes back to Blue Sky Pools in Greenville, SC.