American Pro Siding & Roofing LLC

I think I got the reference from Angie's List. We kept doing amended contracts; I kept coming up with something new to do. It is a long story and w2as was a series of battles. They lost more money than I paid them. They did about $50,000 worth of work and I paid them $29,000. They signed an open ended contract and they should have known better than to do that. Anything else the homeowner requires was in the contract and I required a whole lot. I mean, they did everything. These guys were pretty good, they just had some social skill problems. I told them everything I thought at the time. Their basic problem was they used an estimator who did not do the actual work. The estimation should have been a whole lot more so we ended up with them being in a real hurry at the end. They did not complete everything because they had underestimated the costs and did not tie down the project. They would come to work some days and some days they would not. They were responsive.

After previously hiring them for an exterior vinyl siding project that went very well, I decided to use them again for my home kitchen and bathroom remodel. They basically painted the entire interior, put in a new ceiling and redid our hallway upstairs. They put new drywall in two or three rooms. Some of the tape seams of our drywall are cracking at this time and we believe this is due to expansion. The project was major and took several months. The quality ranged anywhere from poor to excellent for different aspects of the project. There was also a shower head that leaked but they did come back and fix that as well. They stacked their materials and drywall on our hard oak floors so now we will have to have the floors refinished as this did cause extensive damage. Their excuse was that they were doing work in a home were they did not realize people still lived. The pluses were offset by the negatives. The estimator promised a myriad of things the crew would do from replacing hardwood door knobs to even more. The price of the estimate didn't compare to the much larger final cost. They did throw away all of the warranties for various items such as sinks, fans and faucets I had purchased from Lowes. It seemed that a major problem for their handling of the project was the manpower available or lack thereof. I would still use them for a much smaller project.

They found issues with inset dormers that they were able to fix. They did a lot of work on this project. They found loose shingles and were able to nail them down but there was no warranty on that repair. They tried to fix it for us free of charge but apparently there is some water penetration around the vents. It still looks good.

This jerk is a complete liar.

They did a great job, a big round of applause to Tommy who headed up the project. I would rate the job and final appearance as AAAAAAAAAAA.

The workers were very professional and friendly I have no complaints about the quality of the work. I didn't like the billing department because I was quoted one price but when the job was done I was told that I owed more money for the job. I feel like they took advantage of me because I am a woman. So I was not happy with the customer service that the office staff provided

AMERICA PRO WAS HIGHLY RECOMENDED TO US AWE KNEW THE MINUTE WE SPOKE WITH THEM THAT THEY WERE THE ONE'S FOR THE JOB. THEY WERE ON TIME AND THE JOB WENT EXACTLY THE WAY THEY SAID IT WOULD , THERE WAS ALWAYS A CREW CHIEF ON THE JOB AND THE PRICES WERE MUCH BETTER THAN THE OTHER 2 ESTIMATES WE HAD GOTTEN. THESE GUYS ARE TRUELY PROFESSIONALS.

From the time I heard about Adam @ American Pro I knew his honest and compassionate character was beyond reproach. He heard about misfortune that a family was facing and immediately took action. By sending his team in quickly he improved this family's living conditions tremendously. Since moving into my 'new' older home several years ago I knew I would have to make these improvements. Had received several recommendations from friends and acquaintances, but didn't feel comfortable with their estimates or the discussions I had with them. Adam came out @ my convenience and brought samples and information , he explained everything completely giving the pros and cons of each. He did all the measurements quickly and gave me an price, not just a guesstimate. His team was at my home when he said they would be and were very professional. The job was completed in the time frame he had given me and each day they cleaned up all scraps and trash before leaving. After completion of the job, he inspected the work done and made sure the work and clean up was completed correctly. I will use American Pro with other projects in my home in the near future and will recommend Adam and American Pro to everyone. I feel very blessed to have made contact with this company.

Very simply, this company performed exactly as we discussed and went the extra mile to make sure we were happy with their work. They did not leave a a mess either. We have called them a couple of times to "tweak" some minor things with the vinyl and each time, they have been at my home within the hour. Adam Hutchins is a man of his word and we will not hesitate to use him and his company again.

Gave estimate upon request. Completed work promptly & efficiently. Excellent workmanship. Excellent cleanup. Very courteous and polite to work with.