Overall the process went well. Andrew gave us a quote, his team performed the work on time, and the finished product looks great. I did not grade 'A' because they did not sand/treat the surfaces adequately therefore they had to repeat the process in several areas. Also, they didnt caulk the raised panels of the cabinet doors leaving fairly large visible cracks. It took some arm twisting to get them to take all the cabinet doors back off, caulk and repaint them again.
Description of Work: Cabinet total refurbishing and painting.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$8,000
Lucinda D.
08/2016
5.0
hardwood floor
 + -1 more
NHance was excellent from estimate to finished product. Very professional. When they scheduled us, they told us it would take 3 days. Due to a schedule change, they were able to move us up and it only took 2 days. They sent me picures during the entire process; including how they covered my doorways, appliances, and ceiling before they sanded or painted. My kitchen was spotless when they finished. They even called before purchasing the paint to make sure I realized it had a yellow tint and worked with me 250 miles away to get the perfect color. My cabinets look brand new and I couldn't be happier with my cabinets or their service.
Description of Work: Needed cabinets refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Bert L.
04/2016
5.0
hardwood floor
 + -1 more
Perfectly. The two technicians were on time, efficient, knowledgeable, polite, professional. The process took three days. Each day a different area of the space was completed. Furniture was moved by the two technicians without any issues. We never had to leave the house (we had access to bedroom and bath from a patio). Virtually no clean up or mess. We only had to remove surface items on furniture that was going to be moved. Bookshelves, artwork, etc. remained in place and had no impact from the procedure. Andrew followed up a few days later to make sure that we were satisfied. We would highly recommend this process if the situation warrants it. It was half the cost of sanding and refinishing and the results were better than expected.
Description of Work: Refinished Brazilian cherry engineered floors in living, dining, family room and kitchen - about 1,500 square feet. Any moving was done by the two technicians.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Jay S.
03/2016
5.0
hardwood floor
 + -1 more
This is an awesome service! We live in the Low Country of Georgia, which means our dogs track in sand from outside. Walk on that sand with a hardwood floor, and you may as well be sandpapering the floor itself. Our floors were horrible. Now, they are bright and richly shiny again. The crew came in and was very respectful, including moving the furniture and keeping us informed of the schedule. The floor was done over a month ago, and it is wearing like iron! No change since it was re-finished. It still looks GREAT!
Description of Work: Reconditioning of hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Julia M.
03/2016
5.0
hardwood floor, floor cleaning
 + 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
stephen H.
02/2016
5.0
hardwood floor, floor cleaning
 + 0 more
Everything went exactly as planned. The crew did a fine job, and the rep' was very professional.
Description of Work: Cleaned and refinished hardwood floors throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
charles H.
11/2015
1.0
hardwood floor
 + -1 more
the salesperson told us they could do our floors but he mislead us. After we called back, someone else told us that that sales person no longer worked there and they could not do it. Very unprofessional group
Description of Work: They gave us a price to renew our hardwood floors.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Response from N-Hance Wood Renewal
We gave [Member Name Removed] a quote to renew his floors mid summer of 2015. He was unsure weather he wanted his floors done because of the bad experience he had from the last person who refinished his floors. [Member Name Removed] reached out to us late September of 2015 and asked if we would do a small portion of his floors due to his skepticism. We quickly responded to [Member Name Removed] by saying, due to the location of his home which is about 1 hr and 45 min from Hilton Head we would be unable to do just a small portion of the floor but would certainly be able to due the full project. We never heard back from [Member Name Removed] until this review 11/22. I hope you can understand are concerns about being a profitable business and making our customers happy. We will be more than happy to review this situation if you want the complete scope of this project. Thanks, Andrew Ambler Owner N Hance Wood Renewal
Christy & Matt D.
08/2015
5.0
hardwood floor, floor cleaning
 + 0 more
unknown
Description of Work: Refinished floor in dining room and stair treads. Responded quickly, from contact to complete i less than one week. Two man crew was professional, worked well together and provided options and timeline as necessary. Pleased with floor. Would definitely use again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
marian S.
05/2015
5.0
hardwood floor
 + -1 more
They were very responsible and professional. I would recommend them to anyone.
Description of Work: They moved all of the furniture and applied 2 coats of finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheila E.
05/2015
5.0
hardwood floor, floor cleaning
 + 0 more
Andrew and his helper did a great job. We did not have to do the whole floor and they blended the match so good that without knowing, you could not see the difference between the refinished part and the original part. Work was prompt and clean as promised. Would recommend N-Hance to anyone looking to refinish a floor without the whole sanding process
Description of Work: Refinished around 500 square feet of 100 year old reclaimed flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Terry H.
07/2013
5.0
hardwood floor
 + -1 more
Andy came the night before to epoxy, repair and fill gaps in the wood. The next day, Andy and the workers showed up as scheduled at 7:45 a.m., and continued preparing the floor for refinishing. They moved the furniture, and since we didn't really need sanding, we didn't have to cover anything. They finished the floor by evening. Andy, the owner came back himself the next day and did the doors, columns and a wooden porch step.
Description of Work: They repaired damaged areas of our antique heart of pine floor, then cleaned off old finish. Next they sealed the floor and applied two coats of color stain. They also refinished our double wood doors and several decorative interior posts.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking
FAQ
N-Hance Wood Renewal is currently rated 4.8 overall out of 5.
Sunday: 10:00 AM - 1:00 PM
Monday: 8:00 AM - 7:00 AM
Tuesday: 8:00 AM - 7:00 AM
Wednesday: 8:00 AM - 7:00 AM
Thursday: 8:00 AM - 7:00 AM
Friday: 8:00 AM - 7:00 AM
Saturday: 8:00 AM - 5:00 PM
N-Hance Wood Renewal accepts the following forms of payment: Check,Discover,MasterCard,Visa