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MIGHTY MAC PREMIER CLEANING

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

Mighty Mac is Hilton Head and Bluffton's largest and most knowledgeable flooring and furnishings cleaning company. If you walk on it, sit on it or even sleep on it, we can make it "beary clean!" Our office & warehouse is at 114 Arrow Rd., between Archer and Target Roads on Hilton Head Island. Mighty Mac was founded in 1988 and currently has a fleet of 9 trucks and a staff of 15 people. We are an Clean Trust Certified Firm (www.iicrc.org). Our technicians hold more certifications than any other company in the area. We believe an informed consumer is important to our success. That is why we developed our web site to be among the most extensive and informative in the industry. www.MightyMacClean.com We give you hints and tips to solve your issues without having to call us. If you cannot get that spot or stain out, then give us a call. You will find out why Mighty Mac won the Hilton Head Island Packet's Readers Choice award for Best Carpet Cleaner for 2006, 2007, 2009 & 2011. Mighty Mac is known as the best Hilton Head Island Carpet Cleaning Company, but in reality we are so much more. We repair and clean tile, stone, upholstery, leather and even mattresses on Hilton Head and Bluffton. We are also experts at dealing with water damage and major jobs. So for your next Hilton Head or Bluffton cleaning job, large or small, contact us today.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, Leather, Drapery, Hardwood Floor, Mattress, Tile, VCT & Stone Cleaning Specialist. (Anything you walk on or sit one, we can clean it!) 24 Hour / 7 Days a Week - EMERGENCY Water Damage and Structural Drying. Carpet and Leather Dyeing. Carpet Repair & Stain Removal.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 35 reviews

HOLLY B.
10/2018
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
When I dropped the rug off I was told that it may be ready for pickup the following day. This info was volunteered, I wasn't in a hurry. I called the next day and was told it usually took a week, they would call me. They never contacted me, I called a week later and was told it had been ready. When I picked the rug up they told me they had cleaned it twice, it looked good, they did a nice job.
Description of Work: Had a small oriental rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$65

Gretchen O.
04/2017
4.0
carpet cleaners
  + -1 more
Reliable, timely service. Great cost, but have to do any and all moving of objects off carpet if you want base price.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jane K.
03/2017
5.0
carpet cleaners, floor cleaning
  + 0 more
Arrived on time. Expert service. Carpet and tile look like new.
Description of Work: carpet and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane B.
01/2017
5.0
carpet cleaners, floor cleaning
  + 0 more
They did an excellent job. He scrubbed out stains in travertine.
Description of Work: They cleaned travertine floors at condo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$360

Barbara F G.
01/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They are the best cleaners on the island and I've tried others. Am using them again to pick up and return cleaned carpets to me at new address. Have only used them in my homes before.
Description of Work: Cleaning carpets (inc. one large valuable oriental) & some upholstery in 2100 sq.ft. apt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sandi R.
06/2016
5.0
carpet cleaners
  + -1 more
Going into this process, I warned Mighty Mac that the carpets were in bad shape. I really didn't believe that they would be very successful. To my surprise, their steam cleaning process made an amazing difference and improvement in the look of the carpets and home. My mother's home is going on the real estate market and the carpets look so so much better.
Description of Work: Mighty Mac cleaned the carpets throughout my mom's entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cinde B.
05/2016
5.0
carpet cleaners
  + -1 more
Christan and his assistant did a great job.... prompt, courteous, and professional. We will definitely be calling them back next time we need our carpets done We had a close bid from another company but couldn't get a time and date for them to do the work. Mighty Mac worked us in as quickly as they could and were right on time.
Description of Work: install new padding and reinstall and stretch carpet in half of a bedroom ( half received water damage) cleaned carpet in that room and 2 others -plus

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lakshmi J.
02/2016
5.0
carpet cleaners
  + -1 more
They do an excellent job and we call them once a year for carpet cleaning
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy W.
02/2016
5.0
carpet cleaners
  + -1 more
Fantastic - very, very highly recommend. They showed up right on time and are thorough and careful. The cleaner was pleasant and professional and the quality of the work was excellent. We will continue to use them every year.
Description of Work: Mighty Mac has cleaned the white carpets throughout our 2-level townhouse annually for the last 2 years. They spotted stains I didn't even know were there and removed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William S.
02/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
As an absentee owner, you must be able to trust the service providers on which you rely. Mighty Mac is one of those providers. They worked with our on-island management company to schedule the work to coincide with our first guest of the new year. Our guests always comment on how clean the carpets and floors are in our unit. I highly recommend Mighty Mac.
Description of Work: Every year we have the carpets and tile floors cleaned in our rental condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Michael O.
02/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very thorough cleaning! Timely and professional.
Description of Work: We had 2 rugs picked up and cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John N.
01/2016
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
Very well. Service was fast, courteous and professional. They were on time. They did a good job. I was given a surprise 25% discount on the carpet runners,
Description of Work: Cleaned wall to wall carpet in 3 rooms, 1 hallway and 1 walk in closet. Also cleaned 6 carpet runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen Y.
11/2015
5.0
carpet cleaners
  + -1 more
Arrived on time and completed the job professionally and at the estimated price.
Description of Work: All carpets in house were cleaned-5 bedrooms, hallway and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Janet M.
11/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
After the wet summer we experienced and since it had been a couple of years since we had our area carpets professionally cleaned we decided to have them done at a local facility. Most places come to your home, but with wood floors we preferred to have the 3 carpets cleaned outside our home. Therefore we called and brought the rugs to the facility on Arrow Rd. Hilton Head Island. They had been cleaned previously in MA at a facility that cleaned them in a large machine. The Oriental carpets were cleaned and did look nice. However, we did not realize how soft and really nice the carpets were until they were cleaned by Mighty Mac Inc.. We were told they actually clean them by hand. Wow! What a difference in the finished product. The carpets are so soft and the definition in the pattern can be felt so easily that I love walking on them barefoot. I don't recall the price we paid previously to have the three carpets cleaned, but there is no comparison in the finished product. Mighty Mac Inc. did one fantastic job.
Description of Work: Cleaned 3 Oriental area rugs. Two 5 x 8 and one 4 x 6.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Susan G.
06/2014
4.0
carpet cleaners
  + -1 more
They did a good job and they're reasonable. They showed up when they were supposed to and they gave us an option. They can't do what we wanted them to do but it's because of the kind of carpet.
Description of Work: We have used them and they did several carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rose L.
11/2013
5.0
carpet cleaners
  + -1 more
The technicians arrived on time, introduced themselves and were polite the entire time they were here. The appointment was easy to set up and the lady asked the right questions so that she understood we needed a treatment that would help a visitor with allergies to dogs. Plastic edging was placed on corners so that the hoses did not scrape off paint. Very impressed with everything and highly recommend them
Description of Work: Cleaned two bedroom carpets, family room rig and media room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Charlie R.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a great job and they did more than what I expected actually. They also cleaned Oriental carpets and they did a good job on that too.
Description of Work: I had my carpets cleaned by Mighty Mac Premier Cleaning. I paid $ 150 for all the carpeting in my house, including two bedrooms, living and dining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra S.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I was new to the Hilton Head area and had no knowledge of the floor cleaning companies. I researched Angie's List and found Mighty Mac. When I called the company to arrange for an estimate, I was impressed with the fact that their staff had extensive training in their area of expertise and they had separate crews; one for the carpet cleaning and another for the hardwood and tile floors. When service was performed, I was very impressed with their staff. They were extremely knowledgeable and most competent. After cleaning, the carpet looked new, and the hardwood and tile floors looked fantastic. I highly recommend this company - you will not be disappointed!
Description of Work: Carpet, hardwood and tile floors cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,188

Sheila S.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The Mighty Mac team of two professional technicians arrived early! Since when does that happen? They politely introduced themselves, took off their shoes and evaluated the carpets. They then went back to their truck-powered system and brought in all of the tools they needed. They wore booties, and they brought corner bumpers. Very impressed! One carpet needed spot treatments, which they did right away. They thoroughly cleaned 4 bedrooms and a large walk-in closet. The carpets literally look -- and smell! -- like new (they are 3 years old). The charge was $150, but they easily applied the 10% Angie's List discount (thank you, Angie!). I definitely will hire them when my carpets need a refresh. I highly recommend Mighty Mac.
Description of Work: Spot treated one carpet. Thoroughly cleaned 4 bedrooms, plus very large walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Nancy B.
05/2013
5.0
carpet cleaners
  + -1 more
Did a great job on difficult carpets. Made sure to protect the area, clean up was efficient and fast - I would recommend them highly.
Description of Work: Called for appointment, came on time. Discussed the job, procedures and the cost. Told it would take about an hour (three bedrooms and hallway), took one hour and ten minutes. The house in question was empty and made cleaning easier without furniture. They came recommended by a neighbor and I'm happy I called them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

g m G.
03/2013
5.0
carpet cleaners
  + -1 more
Company thoroughly cleaned the rugs.
Description of Work: Company cleaned several carpets that were soiled by our dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Judie S.
02/2013
3.0
carpet cleaners
  + -1 more
Overall the work was good, but I did not appreciate not knowing they were going to be late, that the price was very much different, and the attitude of the personnel was unprofessional and insulting. I was looking forward to getting this done, and came away from it annoyed and upset.
Description of Work: We got off to a rocky start. The two men were 1/2 hour late. When I called the office to see why they were delayed, the woman who answered the phone was short, unapologetic, and gave no reason for the delay. She just said they were two minutes away. Ten minutes later they finally arrived. They said they broke down, and needed a jump and had called the office to let them know. Why did no one call the customer? Next, the prices I was quoted was far below what they wanted to charge. They suggested calling the office, and seeing what they could do. After a short discussion, the prices were lowered to a cost more in line with their original quote. I told them they could get started and they did. While one was working the other took his phone out several times. I asked him to put his phone away, and he said he was taking pictures of the sofa. Do you not get permission first from the customer before doing that? They continued to talk a lot, and went outside for awhile after finishing the sofa and a chair. I finally went out and asked them to come back inside. One said he was filling a container to do the carpets. It would have been nice to know that (not that it needed both of them outside for about ten minutes to accomplish that task). When I addressed that, I was told he was a professional, has been doing this 14 years, and didn't have to tell me what he was doing. I responded by telling him I didn't want the job to take longer than it needed to be. He said he wasn't going to charge anymore. I told him I understood that, but it didn't have to drag out for no reason. They finished the carpets, I paid them, and they left. On a positive note, the sofa, chair and carpets look much better. All the stains are gone and everything looks clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$373.5

Response from MIGHTY MAC PREMIER CLEANING
Ms. S, We are terribly sorry that you had a frustrating experience with our technicians and our office personnel. In regards to the price difference, I will take full responsibility as I was the one who quoted you the price for the sofa. A standard sized sofa (normally appox. 8 feet long) start around $100 and go up depending on size and how heavily soiled. I relayed this information to you over the phone, however I was not informed that your sofa was actually a sectional sofa and those tend to be nearly double the size, hence significantly raising the price. It was my fault for not properly inquiring about the size of your furniture. Part of the cleaning process is dwell time. It is imperative that the products we apply to your carpeting and upholstery allow time to matriculate in order for them to work to the best of their capabilities. We encourage our staff to take their time and not rush the cleaning process in order to provide the best results. We also do encourage our staff to photograph troublesome spots or stains and damages on the carpeting and upholstery in order to properly document what we have cleaned. This helps us to keep extremely accurate information that aides our customers in keeping their possessions in the best condition. This does not excuse the unprofessional, tardiness, overly chatty behavior or excessive phone use of and by the technicians while on site, or from your telephone interactions within our office. Please be assured that our policies and expectations are being reviewed with our staff to ensure a more positive interaction in the future. We do hope that the quality of our work supersedes the misgivings you experienced and would be willing to call on us in the future. All our best, Ivy Burdick Proprietor

Mary D.
01/2013
5.0
carpet cleaners
  + -1 more
Pleasant young man arrived on time to clean three carpets, Discussed job and immediately got to work. We are very pleased with the results and would use Mighty Mac again. No problem using the 10% Angie's List coupon which was provided online.
Description of Work: Very Satisfied
Rating CategoryRating out of 5
Yes, I recommend this pro
$103.5

Response from MIGHTY MAC PREMIER CLEANING
Member, Thank you for allowing us into your home to clean your carpets. Please keep us in mind if you need any upholstery, carpet or leather cleaning in your home. We look forward to cleaning for you again in the future! Please check our website for any tips to keeping your home clean between our visits. Thank You!

Donald G.
11/2012
5.0
carpet cleaners
  + -1 more
Joe and Shawn showed up "on the minute" of the appointment. Introduced themselves and looked at the job, explained what they would do, how long it would take and an estimate of the cost which was less than the phone estimate. Completed the job in about 1.5 hours and even cleaned an entryway rug without asking and at no extra charge. They were polite, professional, and efficient. I had never heard of Mighty Mac before finding them on Angie's List but based upon this experience I would definitely hire again and ask for these gentlemen.
Description of Work: Carpet cleaning for 3 bedrooms, two walk in closets and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from MIGHTY MAC PREMIER CLEANING
Member, Thank you for your thoughtful response and glowing review of Joe and Sean! We look forward to assisting you with cleaning your home again in the future. Please use our website www.mightymacclean.com for additional at home cleaning tips to keep your home in tip-top shape between cleans! All our best, Mighty Mac

Emily Z.
11/2012
5.0
carpet cleaners
  + -1 more
Very professional and very satisfied with the outcome.
Description of Work: Cleaned carpets in four bedrooms, two hallways, stairs, and walk-in closets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Response from MIGHTY MAC PREMIER CLEANING
Member, Thank you for your response on Angie's List, and we are very glad that you were happy with our serivces. Please let us know if there is ever any questions or if you need anything else from us. We have a whole list of D.I.Y cleaning tips on our website www.mightymacclean.com to help keep your home pristine between cleans! Thank You!!
    • 1(current)
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Contact information

114 ARROW RD, Hilton Head Island, SC 29928

www.mightymacclean.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Buffing and Polishing,
Leather & Vinyl Repair,
Water & Smoke Damage,
Upholstery Cleaning,
Drapery Cleaning

FAQ

MIGHTY MAC PREMIER CLEANING is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

MIGHTY MAC PREMIER CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MIGHTY MAC PREMIER CLEANING does not offer free project estimates.
Yes, MIGHTY MAC PREMIER CLEANING offers eco-friendly accreditations.
No, MIGHTY MAC PREMIER CLEANING does not offer a senior discount.
Yes, MIGHTY MAC PREMIER CLEANING offers emergency services.
No, MIGHTY MAC PREMIER CLEANING does not offer warranties.
MIGHTY MAC PREMIER CLEANING offers the following services: Carpet, Upholstery, Leather, Drapery, Hardwood Floor, Mattress, Tile, VCT & Stone Cleaning Specialist. (Anything you walk on or sit one, we can clean it!) 24 Hour / 7 Days a Week - EMERGENCY Water Damage and Structural Drying. Carpet and Leather Dyeing. Carpet Repair & Stain Removal.

Contact information

114 ARROW RD, Hilton Head Island, SC 29928

www.mightymacclean.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM