EAC Heating & Air will provide exceptional customer satisfaction through our employees' commitment to superior workmanship and our selection of products and services. Our 30+ years of experience in the industry and product knowledge will prove invaluable to our customers. EAC Heating & Air specializes in providing peace of mind through our quality of care. Our company requires our service technicians to become N.A.T.E. certified to help ensure a proper diagnosis and correction on the first visit. We are a Carrier Factory Authorized Dealer and winners of the Carrier President's Award for 2015 and 2016.
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Residential Replacement, New Custom Home System Design, Indoor Air Quality, Maintenance, Service & Repair.
More than excellent, Jeremy cleaned everything and got it back to working order. Jermey was exceedingly professional, pleasant and knowledgeable. Best experience we have ever had. Same day service! Highly recommend!
Description of Work: Troubleshoot what was wrong and determined filter, coils and drain line filthy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelby and Ronald B.
09/2020
5.0
heating & air conditioning/hvac
+ -1 more
Moe was great. Not only did he show up for an emergency ceiling leak on a Friday, he stayed until he knew the issue was taken care of-many other companies would have left me high and dry esp on a Friday at 6pm! He came back on Tuesday to complete the fix. I am a very satisfied customer, but then again, I've used EAC for both my business and residential needs for years. Great company. Also Michelle in the office was AWESOME! She is very organized and made me feel like she was really vested in keeping my business. Thanks!!
Description of Work: clog in my air conditioning unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
James K.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
Outstanding service, but what I have come to expect from EAC. I have an HVAC maintenance contract with them and have always been pleased with that, but this time i used them to replace my two aged systems. Dan was patient and responsive in helping me decide which units i needed to buy. Gustavo and Miguel performed the install of the two units efficiently and with consideration for my home while transporting the equipment in and out of my house. They were polite and they cleaned up during and after the install. I highly recommend EAC.
Description of Work: I replaced two HVAC systems in my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy M.
04/2019
5.0
Scheduling is always done with our input. Very professional and pleasant service. Very thorough and was very prompt today.
Description of Work: We pay for a twice yearly maintenance contract. Always glad we have one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maggie M.
03/2019
5.0
heating & air conditioning/hvac
+ -1 more
At the end of December 2008, our air conditioner/heat pump died. I received estimates from thee companies for the removal of the existing equipment, installation\ setup of the new system, new lines\ sealing them, and a new thermostat. E.A.C. Heating and Air had the most competitive price. They also included maintenance on the ac unit. The E.A.C technician was very knowledgeable, friendly, and the installation went quickly. We could not be happier. Every time we have had a technician back for semi-annual maintenance, they have been professional and courteous. I highly recommend E.A.C Heating and Air.
Description of Work: Removal of Existing System/ New Unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jay J.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
The entire process went extremely well. EAC Heating was very professional and straight forward about all aspects of the job. I would highly recommend them.
Description of Work: Replace HVAC unit for home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ray C.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
perfect - technician was very polite and knowledgeable
Description of Work: annual maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kathryn K.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
They were on time, professional and did an excellent job.
Description of Work: Checking the HVA. Unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve Y.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
work was fine, took a couple of visits.
Description of Work: complete air handler installation.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,600
FREDERICK F.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Job performed on time at agreed upon price Neat and professional personnel No issues
Description of Work: replaced an A/C unit for second floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
TIM K.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
We discovered that the old ducts were in bad shape and decided to replace. Decided to move the air handler to the attic and most of the ducts to ceiling and wall which was much more efficient and less expensive. Got comparable estimates from 3 companies and EAC was the lowest. I was happy because we have used them for several years for service and I have been pleased with that. Everything turned out very well. A few minor adjustments need to be made and an additional vent added and some restrictors placed in some of the ducts to balance the airflow and some additional insulation placed on a duct below the unit. Everything was taken care of and they left everything as clean as it was when they arrived.
Description of Work: Old AC compressor went out and system needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Louis T.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent on time, price as expected, very professional
Description of Work: replaced old unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James D.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Outstanding experience. Dan and Chris came out to do a load calc., and Dan and Carrier worked with me to obtain a great unit, which runs great and is extremely quiet. Install team of Dan, Josh and Jonah did an outstanding job. EAC team is knowledgeable, friendly, truly customer focused. Couldn't be more pleased. Highly recommend them.
Description of Work: Heat pump replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHARLES R.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Kyle went up on the roof and did the checkup as well as in the unit. He explained everything necessary. Would have again.
Description of Work: HVAC semi annual inspecrion
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
John M.
01/2016
1.0
heating & air conditioning/hvac
+ -1 more
't leave the tech time so thay wanted to reschedule. A definite lack of concern for my time as we were waiting for them. A company that doesn't care about yo
Description of Work: Had an appointment set up for Friday 1-3. Called the company about 2:25 and they put me on hold but were unable to tell me when the tech would arrive. Another woman came on the line and said she would call me back. She called about 2:45 and said the tech was delayed in Wexford. They said it would be at least 45 minutes to an hour. Since we have 3 units that really didn't leave enough time so they wanted to reschedule. A company that doesn't value my time isn't a company I want to do business with. There was no offer of a discount for wasting my afternoon.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from EAC Heating & Air
We apologize and truly regret your experience. We purposefully do not to overbook our technicians, because we do value our customer's time. We actually have an excellent record of reaching our appointments on time. Unfortunately, some service calls can reveal complicated problems that cause delays that are beyond our control. You had called us for a non-emergency maintenance visit and we were still willing to come out either later that afternoon or reschedule. When I heard that you canceled your contract, I tried calling you twice, but there was no voicemail box to leave a message when there was no answer. I would be happy to talk with you to see if there is anything that I can do for you. We greatly value all of our customers and hope that you consider giving us another chance.
Ed M.
12/2015
1.0
heating & air conditioning/hvac
+ -1 more
Terrible. Have spent close to $5k since buying the house in July of 2011 with 3 different contractors reinstalling both outside & inside components.
Description of Work: Installed new heat pump June of 2010
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from EAC Heating & Air
This customer admitted to both our technician and our owner that he had hired a home remodeling contractor that cut the condensate drain lines between the subfloors of his house. The water leak occurred at this very location before he had informed us of the problem. As a little background information, the original installation was done for the previous homeowner back in 2010, where there was not a single water problem for over 4 years (until this incident). He was told to contact the people responsible for actually cutting his drain line, but he said this other company had failed to respond back. We truly empathize with his circumstances but it was not our company's fault and hence, we could not be held responsible for what the others had done.
John H.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
I'm not quite sure how others rate services. I will highlight what is important to me. For starters we're talking Sunday over Labor Day weekend. I was more than thrilled that service was available. 1] Phone inquiry was handled by a real person, promptly 2] Technician was to call back within an hour, the call came in about 30 minutes. 3] He arrived within the time frame he specified, 1 hour. 4] Glenn Butler, the technician, quickly diagnosed the problem, told me what the solution was, and told me how much it would cost. Ever talk to "a professional" who didn't know his stuff? Tried to fake his way thru? Well, Glenn is the real deal. Not only did he know what he was talking about, he was able to answer other questions on HVAC I had, intelligently and professionally. He provided a tempory fix which was much appreciated. Glenn is the kind of person you expect to show up when you have a problem, unfortunately that's only true in about 50% of the cases, in my experience. 5] A 2nd call was warranted, the part we needed wasn't readily available. That situation was handled just as professionally. 6] An annual contract is available for less than $200. A steal from where I'm coming from EAC is what I call a 5 star company for the reasons I listed above. John Hoag
Description of Work: Fixed my air-conditioning unit which was on the fritz
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from EAC Heating & Air
Thank you so very much for the glowing review! Glenn was recognized in front of all of the technicians in one of our weekly service meetings while we read your review aloud. He said he felt like he was blushing and was most appreciate! We certainly appreciate your support as well!
Robert K.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
Everything is working well at this point
Description of Work: I was having problems with getting power to the thermostat. He came in and fixed the issue cleaned out drains and got the system working again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from EAC Heating & Air
Thank you for giving us a call! We are very happy that you are pleased with your service.
DAVID J.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
I've had a maintenance agreement with EAC for the past few years and have been very pleased with the service. They have always been very prompt and very courteous. I recently had them replace the a/c and air handler in my condo. The old unit was too big to fit through the a/c closet door so they were very creative and were able to quickly dismantle the the old unit and remove it without creating any damage to the door frame. The employees that performed the installation were very pleasant throughout the entire process.
Description of Work: Installed new a/c unit and air handler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,770
Response from EAC Heating & Air
Thank you for your kind comments and your loyalty! Our ultimate goal is always our customer's 100% satisfaction. You are greatly appreciated.
Ashley P.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were great. They were prompt and honest. They arrived on a timely manner. Their price was at par with everyone else.
Description of Work: EAC Heating & Air replaced the entire heating and cooling system in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from EAC Heating & Air
Thank you, [removed member name]! We appreciate your kind words!
Sheila E.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
We have a very positive feedback about them that they had done the air conditioning and heating for years. My husband did check out many places and talked to many people and they were the one we chose. They also were the ones who were taking care of my previous house so I had a history with them.
Description of Work: I used the heating & A/C service of EAC Heating & Air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from EAC Heating & Air
Thank you very much for your continued use of our company! You chose a great system.
Jan S S.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
Did not charge for the time to find the problem, only to fix it.
Description of Work: Diagnose bad AC, re-charged system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert M.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
The issue urned out to be ice build up so the tech suggested a system check (which was actually less cost to me). He determined the system was low on refigerant which explained why the system was not working as it should have.
Description of Work: Outside fan making noise
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Wendy P.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Nice guy. Thorough and saved us money by offering us a deal for an annual package. The service fee was a certain amount but we saved money to get the annual package so he can come out and recheck the unit in the winter or in the late spring when the AC will start up its annual hard-core time.
Description of Work: Checked out our HVAC and told us about our ventilation system; tuned it up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Brian L.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
I also got a yearly service plan with the $300 charge.
Description of Work: The technician came out and repaired a power wire on my A/C unit at my beach condo.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
EAC Heating & Air is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
EAC Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, EAC Heating & Air does not offer free project estimates.
Yes, EAC Heating & Air offers eco-friendly accreditations.
No, EAC Heating & Air does not offer a senior discount.
Yes, EAC Heating & Air offers emergency services.
Yes, EAC Heating & Air offers warranties.
EAC Heating & Air offers the following services: Residential Replacement, New Custom Home System Design, Indoor Air Quality, Maintenance, Service & Repair.