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Castel Cleaning Services

House Cleaning

About us

Castel Cleaning Services Hilton Head Island, SC, 29926 (843) 342-9759 Castel Cleaning Services is offering office cleaning, janitorial service, house cleaning, and other cleaning services in the area of Hilton Head Island since 2001. Commercial Cleaner;Residential Cleaner;House Cleaner;Housekeeping;Janitorial Cleaner;Janitorial;Office Cleaner;Cleaner;Cleaning Company Hardeeville, SC Janitorial Service, Commercial Cleaning, House Cleaning, Office Cleaning, Cleaning Service https://castelcleaningservices.com/

Business highlights

24 years of trusted experience

Services we offer

Cleaning Service, Cleaning Services, House Cleaning, Janitorial Service, Office Cleaning, Cleaning Service Hilton Head SC, Cleaning Services Hilton Head SC, House Cleaning Hilton Head SC, Janitorial Service Hilton Head SC, Office Cleaning Hilton Head SC.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Arina K.
07/2008
1.0
house cleaning
  + -1 more
Teresa came immediately to do an estimate, and we were impressed with the questions she asked about our needs and wishes. We scheduled a cleaning, although she called back to see if we could do a different day. When I said that my schedule was tight and that didn't work, she said she'd do the cleaning herself. On the scheduled day, she called to confirm that she was on her way, and asked me to call in a pass for the gated community. Soon, a van pulled up with 4 women inside (none were Teresa). They were wearing uniform shirts, and none spoke English, but they began to work. While they were cleaning, I received a phone call from our community's security office -- the women did not stop as requested to show a driver's license to the officer on duty, but kept driving through the gate. (As contractors, they are required to display a driver's license to gain entry to the community.) The police officer I spoke with said this is a recurring problem with this company, and that I should not have called in a gate pass, as contractors are required to register for a pass, and Teresa was aware of the regulations. Soon, a police officer showed up to interview the women and attempt to obtain a driver's license, none of whom could provide one. The police officer left after speaking on one of the women's cell phones with someone else who claimed to have driven the van through the gate. The officer was going to meet that person. Teresa showed up a bit later, and when I tried to discuss the situation with her, got very heated and confrontational -- she even called me a liar. She called to the women and they all departed very quickly, leaving a mess on the floors of my living room, kitchen, and family room.
Description of Work: Cleaning of 3-bedroom, 3-bath home was begun (bathrooms completed) and abandoned midway through. Because of the issues (see below), we were not charged for the visit, although we were quoted a price of $140.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


    Contact information

    -, Hilton Head Island, SC 29926

    https://castelcleaningservices.com/

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Castel Cleaning Services is currently rated 1 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, Castel Cleaning Services does not offer free project estimates.
    No, Castel Cleaning Services does not offer eco-friendly accreditations.
    No, Castel Cleaning Services does not offer a senior discount.
    No, Castel Cleaning Services does not offer emergency services.
    No, Castel Cleaning Services does not offer warranties.
    Castel Cleaning Services offers the following services: Cleaning Service, Cleaning Services, House Cleaning, Janitorial Service, Office Cleaning, Cleaning Service Hilton Head SC, Cleaning Services Hilton Head SC, House Cleaning Hilton Head SC, Janitorial Service Hilton Head SC, Office Cleaning Hilton Head SC.

    Contact information

    -, Hilton Head Island, SC 29926

    https://castelcleaningservices.com/

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM