I have used Air Repair for several repairs and maintenance issues with my A/C unit in The Moorings in Palmetto Dunes. Ken and his team are always quick to diagnose and fix the issue, and provide honest feedback about whether or not you need a new system. Each time they have been able to fix things when other larger companies have told me I needed a new unit. This kind of service means I will eventually buy my new unit from them when the time comes! My sister always uses Ken and his team at Air Repair and has similar positive experiences. There are so many companies to choose from in the Hilton Head area, and unfortunately I chose the wrong one 7 years ago when my unit was installed. I am so glad I found Ken and his team to help keep my renters cool from now on!
Description of Work: Air conditioning repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Brian J.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan S.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
I was very impressed with the outstanding, professional service provided by Air Repair. On time, knowledgeable and courteous service put my air conditioner back up and running in no time. It was 90 degrees today and I was cool and comfortable. Thank you, Ken. I wouldn't think of calling anyone else in the area. ing
Description of Work: My air conditioner had stopped running and my home was hot and very uncomfortable. That's when I called Air Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Brian J.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
My immediate concern was how long this was going to take - expecting a week or more Ken assured me that Monday morning his people would arrive and by 3pm I would have aircon working This being the slow country where so often repairs usually take far longer than promised I had my doubts At 9 am sharp Monday morning two technicians arrived. They worked quietly and non stop until at 2.45pm they presented me with the invoice to sign and pay. Job done So exactly as promised 3pm our new aircon was working like a dream This is how service should be provided!! Great job well done
Description of Work: On Saturday night our AC gave out following a day in the high nineties. Called Ken Humphries and he promised to visit first thing Sunday morning Checked the system and though OK and give it some time to reduce the temperature. No Charge Then he returned without being called to say he wanted to double check. Advised that my air handler was 17 years old and not working properly Recommended that we replace both the airhandler and outdoor ac unit - and gave a very fair quote
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Suzanne B.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
I have lived and worked on Hilton Head Island for 26 years. For the last 14 years, I have used Air Repair for my home as well as for the luxury motorcoach resort that I am the general manager for. Ken has always demonstrated a level of care for his clients that I would say is “old school”. By that I mean, instead of automatically saying you need to spend the most money to make the repair or replacement, he makes every effort to save money, delivers quality service and stands behind his workmanship. For Ken, his customer relationships are the most important. Whenever I have HVAC issues at my home, Ken can be reached and always properly addresses the issues. Air Repair is a contractor that you can depend on 24/7 and will never take advantage of the situation. Air Repair has my highest respect and recommendation.
Description of Work: Repaired a fan motor at my home and also he installed a six air handler and five time two seat outside unit for our club house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian J.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Went just fine. We had a problem. No fuss, no delay and Ken had has running again in under 90 minutes from the time I called him out early Sunday morning. I have used Ken in the past - last time was to check over the whole system for just $35. He has also replaced the outside unit and done work on a previous home. Always quick, efficient and very reasonable charges. I note someone commented that they didnt use Air Repair because his van is unmarked and he doesnt work from a business Address? how stupid. The less overhead a technician or repair person has, the less they need to charge to cover the cost of offices, or facilities - to the benefit of their customers.
Description of Work: Late Saturday night on a very hot evening my outside compressor stopped working. phoned Ken first thing Sunday morning. He arrived within the hour, diagnosed the problem, replaced the defective part and had everything working again in about 1/2 hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy S.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Perfectly. I have used Air Repair since 2007
Description of Work: check-up and replace filters on 2 A/C heat pumps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
THOMAS W.
08/2013
3.0
heating & air conditioning/hvac
+ -1 more
Showed up on time. Two guys in an unmarked van. Seemed to know what they were doing. Quickly got it running again, but told me I really needed a new unit. (Correct - verified repeatedly by others later.) Quoted me the cost of a new unit. After they left, I checked their address - it's a condo. Between that and the unmarked van, I did not purchase a new unit from them.
Description of Work: Repaired an air-conditioner (heat exchanger, to be technical)
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$75
Brian J.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
polite efficient and within minutes had confirmed everything running as it should and suggested a follow up in another 6 months. Great service and a pleasure to use their services. In the past I have had a few A/C problems that have needed fixing and replacing and on each occasion found the service good and the charges reasonable
Description of Work: Called Ken on Friday to ask if his company could just do a maintenance inspection and check on my system. No urgency. Monday they called to ask if convenient to do immediately. Technician arrived as promised and checked they system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Contact information
90 Gloucester Rd. # 901, Hilton Head Island, SC 29928
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
AIR REPAIR INC is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 12:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
AIR REPAIR INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, AIR REPAIR INC offers free project estimates.
Yes, AIR REPAIR INC offers eco-friendly accreditations.
No, AIR REPAIR INC does not offer a senior discount.
No, AIR REPAIR INC does not offer emergency services.
Yes, AIR REPAIR INC offers warranties.
AIR REPAIR INC offers the following services: Repair all brands and replace equipment with Carrier equipment
Contact information
90 Gloucester Rd. # 901, Hilton Head Island, SC 29928