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KENTCO HEATING & COOLING

Heating and Air Conditioning

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Jim C.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My wife and I were very disappointed with their services. They told us that we would have to purchase a very expensive (over $200.00) circuit board just to see if that would fix the problem. And wanted $80.00 labor just to try that regardless if it fixed the problem or not. The "technician" told me that our heat pump could also need a new blower motor and/or blower motor driver circuit board as well! I'm not going to spend over $280.00 just to see if going to cost me another $500.00 on top of that! I also have a friend that told me an employee of Kentco quit because of the way the company was "ripping people off". I would not recommend this company to anyone!
Rating CategoryRating out of 5

Angela S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Cooling on Goodman heat pump was not working. Blower was working, but air was not cold. Suspected an issue/error from a previous repair by a different HVAC company. Had seen Kentco employees working at the local movie theater, and the A/C there was nice and cold. They responded to my call within 2 hours on a weekday. Determined the issue was a wire (0 reversing wire) left unattached, (assumed to bean error by the previous repair company) and reattached it. A/C was blowing cold air immediately. left a report showing what was done, and that 66 degree air was entering the air return and 45 degree air was coming from the supply after just a few minutes. Our technician was JB. We wrote them a check on the spot. $79.95 service call/diagnostic fee, plus $30 minor wiring issue fee. They were done in under 30 minutes. Highly recommended. I will call Kento in the future for all issues related to my Heat Pump. Very professional, clean uniforms, up to date digital tools, immediate invoicing.
Description of Work: HVAC troubleshoot & repair: They responded to my call within 2 hours on a weekday. Determined the issue was a wire (0 reversing wire) left unattached, (assumed to bean error by the previous repair company) and reattached it. A/C was blowing cold air immediately. left a report showing what was done, and that 66 degree air was entering the air return and 45 degree air was coming from the supply after just a few minutes. Our technician was JB.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

    Contact information

    612 W BOBO NEWSOM HWY, Hartsville, SC 29550


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    KENTCO HEATING & COOLING is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    KENTCO HEATING & COOLING accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    No, KENTCO HEATING & COOLING does not offer free project estimates.
    No, KENTCO HEATING & COOLING does not offer eco-friendly accreditations.
    No, KENTCO HEATING & COOLING does not offer a senior discount.
    Yes, KENTCO HEATING & COOLING offers emergency services.
    No, KENTCO HEATING & COOLING does not offer warranties.
    KENTCO HEATING & COOLING offers the following services: Heating & A/C

    Contact information

    612 W BOBO NEWSOM HWY, Hartsville, SC 29550


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day