I hear nothing on Monday, so I start calling their office and get a busy off the hook noise for over an hour. . Come 330pm I am able to leave a message on the answering system. I try again 20 mins later and get Amy. She says they cannot deliver for another week now. I ask to speak to a manager. Bryan gets on the phone. He is unkind and says the earliest he can deliver is next Friday. I told him I was promised the bed Monday by the driver. He said the driver doesn't make the schedule and that he won't rearrange 30 deliveries a day to accommodate me. I told him I'm pregnant and my old bed is hurting me terribly and I've already waited a month for my bed. He told me I could " send it back if I didn't like it. It's up to me " then he hung up on me. I called back to tell them to return the bed and they wouldn't answer. I eventually got the answering machine and left a message If u use these jokers who say they do a "fast delivery service". Never mind their business is only 15 mins from my house!!!!
Description of Work: They were supposed to white glove delivery service....deliver a new bed. The manufacturer shipped it a month ago. They show up at my house without making an appointment to deliver a month later. They call me from my house when I'm not home. They agree to deliver Monday.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kathy B.
12/2012
5.0
moving companies
+ -1 more
I have used On The Go Deliveries on several occasions for personal moves (3 times), and business purposes. They are the best and I would not consider using anyone else. They also can receive shipments and hold for delivery, which I've used for a several home decorating projects. You can book them with confidence!
Description of Work: Provided three movers to help pack our large 24' moving van. Their expertise in packing it allowed us to maximize the interior space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Julia C.
12/2011
5.0
moving companies
+ -1 more
They responded immediately to our initial phone call for an estimate. They were recommended to us by the auction house, which deals in antiques. They are especially good with antiques as they handle everything with kid gloves, and pack everything beautifully. The owner, Brian Lovingsgood, was prompt and courteous upon his arrival and the estimate came within 24 hours. We found it to be entirely reasonable. They did the entire move (a small apartment) in two half days: first day for packing, and then returning to move everything out. They were great to work with.
Description of Work: The movers came and packed all belongings very carefully for storage as well as arranging for one small shipment out of state for some of the items. They moved the rest of the items for us to the auction house, and then they moved the remainder of the items to our storage unit. They were fast and efficient, entirely professional, courteous young gentlemen. I would highly recommend them for any moving needs.
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Service Categories
Moving Companies,
Storage,
Delivery Service
FAQ
On the Go Deliveries Inc is currently rated 3.7 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
On the Go Deliveries Inc accepts the following forms of payment: Check,MasterCard,Visa
No, On the Go Deliveries Inc does not offer free project estimates.
No, On the Go Deliveries Inc does not offer eco-friendly accreditations.
No, On the Go Deliveries Inc does not offer a senior discount.
No, On the Go Deliveries Inc does not offer emergency services.
No, On the Go Deliveries Inc does not offer warranties.
On the Go Deliveries Inc offers the following services: Residential and commercial moving, installation of furniture, warehousing, deliveries & storage.