Bill Matheus is the most arrogant man you will ever meet. We will never have him mow our grass again. He is like talking to an angry toddler. Unbelievably lousy company.
Description of Work: Basic Lawn Care
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$125
Stephen F.
05/2014
2.0
hardscaping
+ -1 more
I will never use William Matheus Horticultural Services again. I was charged 450 dollars and I had a quote for 350. He gave me a quote of one amount and when the job was done and it took 2 times for them to come out and do the job it was 100 dollars higher. There was nothing good about it because they had to do the job twice. What was bad about it was that he charged me 100 dollars more than what he quoted me with. He told me it would be 350 dollars and they would take away the whole temporary that were there that were rotten. He was going to take everything out and put it all in new. He put it in backwards. He put the blocks in backwards. I told him that he had to turn them around. He came back the next day and he turned them around. He didn't do a very good job at it and he charged me a 100 dollars more. He said that he had to charge me the extra 100 dollars because he had to come back out. I told him that it was a bunch of crap. He does the work when I am not here.
Description of Work: The last time I had contact with William Matheus Horticultural Services was like 5 weeks ago I guess. He put in pavers for me. He put brick around my flower beds in the front.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$450
Response from William Matheus Horticultural Services
Thank you for choosing William Matheus Horticultural Services for the work you needed done around your home. We take pride in the services we render to all of our customers and we are troubled and honestly very surprised that you gave us this terrible review. Before we left your residence, you expressed to us how happy you were with our finished product. We came out to your residence twice. Once to give the estimate and once to render services. Yes, we admit we did have a hiccup regarding which direction you liked the stones to face, but once this was brought to our attention we apologized and corrected it immediately. The work done had all of our stamps and smiles of approval. We would never leave a home with an unhappy customer. Although time has gone by since we last had contact, the quote on record (which we also provided you) has a total of $400. The cost of your work was $350 and $50 was to cover the landfill’s $50 fee. We did not ask you for any additional money from what you were quoted. Although I do not agree with the recollection of this review, I, William Matheus, thank-you for taking the time to write a review and giving me the opportunity to address your concerns. Also, thank-you for referring your coworker and friend to do business with us. Referral business is always welcome!
Bill, along with his team, installed 5 larger trees, stone landscaping, drip line and a border. In the process they adjusted the sprinkler system as well. |Bill was present start to finish, leading his team. He was on time and the final product was great. |He even sent me pictures of the trees he was considering for selection for my approval. Outstanding customer service! |I only wish that I had utilized Bill's services when I began to landscape the yard years ago. |Call William Matheus horticulture you won't be disappointed.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from William Matheus Horticultural Services
[Members Name] was an absolute pleasure to work with!
Donald K.
06/2013
5.0
landscaping, irrigation systems
+ 0 more
Bill was very professional and explained what type of plants he would install and how he would install the irrigation system. He was very responsive in returning any phone calls and I would recommend him for consideration, for anyone doing any landscape projects.
Description of Work: He provided an estimate to remove old plantings and re-landscape the front of the house plus install an irrigation system.
Bill was able to take our general descriptions of what we wanted and transform it into the finished product that we are very satisfied with. He maintained good communications during the entire project. One error made by a subcontractor in building the pergola was immediately addressed by Bill and corrected by the subcontractor. The workers and subcontractors were all professional quality. The project turned our mundane rear yard into a highly enjoyable outdoor "living room"
Description of Work: Regarding work done by William Matheus: Our backyard project consisted of: removal of a koi pond, fill in the hole, replace it with a running water feature with underground electric pump and lighting; remove old paver brick and replace with larger 260sf paver brick patio with two seating benches; build and stain 7' x 12' pergola of pressure treated wood; and Paint existing 160sf concrete patio with 2 part epoxy paint.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from William Matheus Horticultural Services
Thoroughly enjoyed working with Member name removed
gerry R.
04/2012
5.0
landscaping
+ -1 more
He's very reasonable, prompt, and professional. I would use him again.
Description of Work: I use him for landscaping services.
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*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Patios,
Finished Carpentry and Woodworking,
Lawn and Yard Work,
Decks and Porches,
Lawn Irrigation
FAQ
William Matheus Horticultural Services is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
William Matheus Horticultural Services accepts the following forms of payment: Check
No, William Matheus Horticultural Services does not offer free project estimates.
Yes, William Matheus Horticultural Services offers eco-friendly accreditations.
No, William Matheus Horticultural Services does not offer a senior discount.
No, William Matheus Horticultural Services does not offer emergency services.
No, William Matheus Horticultural Services does not offer warranties.
William Matheus Horticultural Services offers the following services: Fescue lawn care specialist, landscape management, sod, mulch, fertilizer programs. Landscape design & installation.