My mom had a sink hole a few feet in front of her septic clean out that was a problem ever since her house was built. The builders kept filling it with dirt until her warranty went out and then wiped that hands of the problem. Once I was aware of the problem, I knew something was not right and started looking for septic companies. I can't say enough about Upstate Septic. They were out within a day to give a quote which was basically an exploratory dig and put her on the schedule within a week. Unfortunately the rain delayed the work, but Upstate Septic rescheduled and stayed in contact up to the new date. The problem was found and fixed with no additional cost and the work was completed in a day including a septic pumping. Although I never met any one in person, everyone was very personable and easy to work with over the phone. Will definitely use again if a problem comes up.
Description of Work: Sink hole near septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dorothy W.
10/2018
5.0
excavators, septic tank
+ 0 more
Very well. They came fully prepared with heavy equipment to get the job done. It was completed in one day.
Description of Work: Assess and correct outflow problems on septic system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
John B.
12/2017
5.0
septic tank
+ -1 more
Found the problem quickly and took care of it. Very knowledgeable on septic pump systems.
Description of Work: Repaired broken piping at the pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
bruce W.
04/2016
5.0
plumbing, septic tank
+ 0 more
Guys were very professional, extremely courteous, and explianed everything they were doing. Very pleasant people for an unpleasant job. Highly recommended. Will use again with no second thoughts, put their business and number in my phone for the next time i need them.
Description of Work: Called on Tuesday, provider arrived the very next day, on time, with a phone call prior to arrival. Found septic tank right away, dug it up and pumped out completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Martin B.
11/2015
5.0
plumbing, septic tank
+ 0 more
They called on the way. Three men arrived and quickly got to work. They were very professional, showed me the completed work, had me check the water flow, and have me suggestions how to take care of the septic system.
Description of Work: Emptied my septic tank which corrected the problem I had with my toilets and shower not draining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
James A.
10/2015
5.0
plumbing, septic tank
+ 0 more
I called to schedule a preventive pump out on my septic tank. It had been 4 years and I have 5 people in my house. I thought it would be wise to take preventive action before I had any issues. The were courteous on the phone and actually got to us a day earlier than scheduled. The service tech, Billy, was very informative and pointed out an issue with a degraded / missing outlet tee and gave me the choice as to its repair, although he encouraged it to be done. I went ahead with it and they had it done the next day. It was an easy experience.
Description of Work: Preventive pump out of the septic tank and repair the outlet baffle on the tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
john F.
06/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
James K.
08/2014
5.0
plumbing, septic tank
+ 0 more
David from Upstate Septic is a commiserate professional. He was less than half the price of another big budget advertising plumbing company AND he was able to complete the job quickly and correctly the first time. If you use someone else for your septic tank, you are probably wasting your time and money. Get David if you can!
Description of Work: Upstate Septic replaced a faulty float alarm inside my septic tank. The faulty alarm was approximately 8 feet down and not an easy job. A previous company worked for more than 2 hours and was unable to fix the septic tank alarm and recommend expensive repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Upstate Septic Tank
Thank you for the kind review and the opportunity to serve you
Jimmy S.
04/2014
5.0
excavators
+ -1 more
Job was smooth. work done promptly and professionally. I would use again
Description of Work: Pumped tank and installed new drainfill
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Plumbing,
Excavating
FAQ
Upstate Septic Tank is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Upstate Septic Tank accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Upstate Septic Tank offers free project estimates.
No, Upstate Septic Tank does not offer eco-friendly accreditations.
No, Upstate Septic Tank does not offer a senior discount.
No, Upstate Septic Tank does not offer emergency services.
No, Upstate Septic Tank does not offer warranties.
Upstate Septic Tank offers the following services: Repair, installation, pumping and septic lift station repairs