Firepit 1ft off center Firepit had no crush under 1st layer like u promised. Actually bottom layer has zero nothing naught under it. They just laid them out around my Firepit 2 Sitting wall 5in higher rt to lt 3 Sitting wall not centered, and not 16 ft like u promised. It's closer to 12 ft 4 Water ponds in middle of pavers after rain 5 Edges of patio a mess where they dribbled cement. 6 Grass just laid on Edges of patio over dribbled quick Crete. When did grass start growing on cement, lol 7 No sand on Edges of most outside grey pavers 8 Patio lights system with the cheapest transformer $63 known to man. I could of had a 120W for the same money. $1000 was price gouging for a 10 minute install and 150 in supplies. We could have dropped a 14/2 wire under 4x3 walkway and has tons of future lighting possibilities. Thanks for looking after us. 9 U didn't even have the courtesy to walk Brenda around the patio before you dove in for the final payment. Shame on you !!!!!!!!! 10 All around patio was left a mess, especially the 3x20 section beside house 11 You damaged end of 10x3 , now 8x3 walkway and dribbled cement in crack you'll broke taking out cement. 12 You cut our live cable line and ran over it 30 to 40 times digging. You could have come in N to S and avoided running over cable so many times. 13 And above was caused when u didn't coordinate with 811 on buried cables Let Brends me know when you want to address the poor quality of your work. The only good thing is that patio is 16x20 , except for round corner he guess at the curve and just eyeballed it instead of measuring the correct arc. Very dissatisfied with the 9 000 dollar patio. Oops, forgot, we paid 5k too much for the lackadaisical job .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Sondra H.
08/2023
3.0
Couldn't communicate with workers. Took longer than quoted. Had to have some areas touched up.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
Adrian K.
07/2023
5.0
I experienced excellent quality, excellent service and results beyond my expectations. My wife and I are extremely pleased with our choice of Southern Pavers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Doug M.
05/2023
1.5
Communication terrible. Built retaining wall in wrong location. Left product in my driveway 2 wks after finishing job. Did not clean driveway, had to pay $100 to power spray. Patio turned out very nice, but the rest feels unfinished
Rating Category
Rating out of 5
quality
4.0
value
1.0
responsiveness
1.0
Terry L.
04/2022
5.0
The project started on time and ended on time I would recommend actually seeing the materials you think you like. Joe is very quick to respond to any questions you might have.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Linda H.
05/2021
5.0
Good
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Robert C.
03/2021
5.0
They did a great job.I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian B.
11/2020
4.0
Finished on schedule
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jorge A.
11/2020
5.0
They did a great job installing a 36x10 paver patio