Septic Pro

Everything went great. Chris and I set an appointment and I was called at the appointment time because the driver was running a little behind for the day. That was more than acceptable because Michael (the driver) called me and explained why. The service was done as expected in a timely, courteous, and professional manner. I will definitely recommend Septic Pro to my neighbors.

Went really well1

The owner of Septic Pro, Chris Campbell called me back within 5 minutes of my leaving a message. We set an appointment date and time for him to come to our house. He was punctual and was within 5 minutes of the appointed time. Chris uncovered our septic tank, made an evaluation. Much to my surprise he indicated the tank looked good, was not full, appeared to have an excellent bacterial breakdown base and did not need evacuation. Since our home was 4-1/2 years new I asked him to evacuate the septic tank anyway. This way we would have a chronological base from which to go forward. Chris was very professional and explained what he was doing at every step in the process. He was also very meticulous and cognizant about maintaining the sanitation and cleanliness of our property. Clean out took about 40 minutes (pumping uphill to this truck 50 feet away). During the entire time he remained engaged, very friendly and conversant. Having experienced septic tank problems at our business previously in another state, after the job was done, I asked Chris what further steps we could take as homeowners to prevent any potential future problems. He recommended the name of a product we could apply in our shower monthly to enhance bacterial action in the tank. He told us we could order it on line. He also said he always carried it on his truck and offered to sell it to us. He advised us that he charged a little more for it than the price paid on line. The cost differential was nominal. For us it was more convenient to buy it from Chris rather than ordering on line, paying a shipping/delivery fee, and then waiting for delivery. There is no question, Chris made this experience very easy. He was not eager to perform or charge for a service he felt was unnecessary. He was prepared leave having only charged us for his service call (disclosed to me on the first call when the appointment was made). He was honest and up front about everything. Would I recommend or have Chris Campbell and Septic Pro back again? In a heart beat! Oh, as an aside, Chris Campbell also offers a 10% discount to all active duty and retired military service members. He does require documentation however.

it went great the tank was in a tough spot and he was still able to get it done

It went extremely well. They were on time. They did everything that I asked them to do. The gentleman's name was Chris and he was friendly and polite. I couldn't recommend them any higher than I do.

He came in 3 hours. and he was very nice very professional and gave tips on how to maintain the tank

great job on time perfect

Chris was punctual, knowledgeable, diligent, and a professional of the highest order. He was pleasant to deal with in every capacity, explained exactly what he was doing, and lived up to the Golden Rule, as he said was his philosophy. Highest recommendation.

Very good. Quick response to a bad situation. I would highly recommend Septic Pro!