Preferred Home Services, LLC

septic tank company, heating & cooling contractor, well,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

11 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.9
Showing 1-25 of 25 reviews

Rita D.
01/2025
5.0
Very professional and quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Dan L.
10/2024
5.0
They did great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Lisa B.
08/2024
5.0
He was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Dameron B.
05/2024
5.0
Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherri A.
04/2024
5.0
Had main sewer line clog. They were able to find the clog and open up the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
03/2024
5.0
We had another plumbing company come out due to a leak. Rather than do any diagnostics, they just replaced the pressure valve. It still leaked. I called the next Monday and was told oh, you need a new water heater. Johnny Gavilan from Preferred Home Services checked a couple things and found our expansion tank was bad. He did warn us there still could be a problem with the water heater but at least he checked first. If we need the water heater replaced, our expansion tank will be new!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather H.
03/2024
4.5
Very nice, but it seemed expensive.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$1,500

Z H.
03/2024
5.0
Very knowledgeable about products. Excellent customer service. Our rep didn't make us feel rushed to make any decisions. He said, take your time and get back to me. Explained any questions I had about the unit and company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Zuzel C.
11/2023
5.0
Great customer service and service and prices

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$10,000

Zuzel C.
11/2023
5.0
Customers service are excellent. Both technicians was very professional and affable,. Take care our situation in the best way for us . We are appreciated so much

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Willie Y.
10/2023
4.0
N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Nick K.
10/2023
4.0
Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Celeste S.
09/2023
5.0
They came out and helped locate my septic tank, without having to pull up the toilet. Saved me a lot of money. Great guys super friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Malika M.
08/2023
4.5
They were good and friendly and I would recommend them

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

David B.
08/2023
4.5
Very professional service

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Amy M.
06/2023
3.0
Still waiting for them to do the job tomorrow.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jeremy B.
05/2023
5.0
fully satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Will C.
05/2023
5.0
The pro did a job that I would have done in the past years but I am getting too old to do much of anything. The cost of clearing the clog is way out of proportion to the work done but he did what was necessary to clear the clog.. I am pleased to have the kitchen sink back in operation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Tasha M.
12/2021
5.0
Alan was very experienced and knowledgeable of his work ,had a great attitude and i definitely use him in the future if needed again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Deborah R.
11/2021
5.0
Very nice technicians . Matthew and Aaron answered all our questions. Iâ m sure you would be pleased with their work. Stacy the sales lady is very good with people. They try to make their customers happy! Call toda for your heat and air!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris S.
11/2021
5.0
They were quick to reply to my quote request and Blain arrived when they said he would. I noticed my water heater had gone bad around 11:00am and they had the new one installed around 6:00 the same evening. Blain was extremely nice, professional, and respectful and the work seems to be top notch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark C.
09/2021
5.0
The Technicians were punctual, professional, and courteous. Installed 4 ton 16 sear Lennox split unit AC with gas furnace in one day, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward W.
08/2021
5.0
Prompt response. Arrived Early. Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcus R.
08/2021
5.0
Kevin and Tim got here within an hour of my call, diagnosed the problem immediately and ordered parts. Excellent service, great guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken J.
06/2021
5.0
Cody & EJ arrived earlier than scheduled and provided truly top notch, white glove level service. They went above and beyond to follow Covid distancing protocols and promptly put booties over their shoes. They were a sight for sore eyes after 3 days of no A/C in Mid-June in the S.C. heat. They were able to quickly diagnose a stuck pin and then get the unit going and recharged quickly. I would highly recommend these guys to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    11 Task Industrial Ct, Greenville, SC 29607

    https://www.gopreferred.com/upstate-sc/

    Service hours

    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 6:00 PM
    Sunday:
    9:00 AM - 6:00 PM

    Licensing

    Licensed*

    Trade License Number
    112954
    Trade License Locale
    SC
    Trade License Expiration
    10/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    septic tank company,
    heating & cooling contractor,
    well,
    sewer cleaning company,
    water softener installer,
    water heater installer,
    handyman service,
    drain cleaning company,
    plumber

    FAQ

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Sunday: 9:00 AM - 6:00 PM

    Preferred Home Services, LLC accepts the following forms of payment: CreditCard
    Yes, Preferred Home Services, LLC offers free project estimates.
    No, Preferred Home Services, LLC does not offer eco-friendly accreditations.
    No, Preferred Home Services, LLC does not offer a senior discount.
    Yes, Preferred Home Services, LLC offers emergency services.
    Yes, Preferred Home Services, LLC offers warranties.

    Contact information

    11 Task Industrial Ct, Greenville, SC 29607

    https://www.gopreferred.com/upstate-sc/

    Service hours

    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 6:00 PM
    Sunday:
    9:00 AM - 6:00 PM