Best Little Housekeepers In Town is a licensed, bonded, and insured company. We employ well-trained cleaners in both house cleaning and customer service. All our staff is required to have a routine drug test. A background check is administered before our maids are hired. Additional DBA - Best Little Housekeepers.
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Every cleaning consist's of regular cleaning & extra's, such as baseboards cleaned by hand to blinds washed by hand, polish silver, laundry, window washing, kitchen & bath cabinets.
I am very pleased with how my house is cleaned when the ladies leave. They do everything specified on a list and in a timely fashion. It feels good to be able to leave them to their job and know that it is getting done. I am very happy with the service I am given and recommend them to anyone looking for housekeepers. They come to my home once a month and that is perfect for my needs and schedule. Cynthia
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rhonda D.
10/2022
5.0
house cleaning
+ -1 more
Stellar work!! The team of 3 is in and out in no time and the entire house sparkles top to bottom!! Use their equipment/supplies or your own. My house is entirely porcelain tile flooring and they vacuum every inch then steam mop for a perfect shine. We have them in biweekly and even with our long haired dog, the house always feels and smells fresh and clean!! You will not be disappointed!!
Description of Work: Deep clean and ongoing regular cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon D.
12/2021
1.0
house cleaning
+ -1 more
I used this company for a few months. They were fine. I noticed over time tho the crew (3) they sent spent more and more time socializing, laughing, speaking loudly in the back bedrooms and delaying getting things done. I hesitated to complain for fear of retaliation but I did. Sure enough the next time they cleaned they didnt vacuum carpets, straighten anything etc. When I contacted the company about that he (Trey)wanted videos of the problems (I was at work and not willing to stop and do this). I told him to just take my name off their list. Within 5 minutes of doing that he sent me a text (now its about 4 in aft) that they have been broken into the night before and my check was taken so he wanted me to write him another check and send it to him immediately. I told him I would wait until it went thru my bank and then turn it over to whatever law enforcement agency he was working with. At this point he started threatening me with lawyers and making personal attacks. This make me very glad that I had gotten out from under this very questionable business.
Description of Work: Twice monthly house cleaning
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Frank B.
12/2018
1.0
house cleaning
+ -1 more
Never contacted us to schedule appt To view our home
Description of Work: Housecleaning
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Miles B.
10/2017
5.0
house cleaning
+ -1 more
The experience was pretty good. They're very good and my wife says they're very nice. My wife says: When I called I spoke to someone who said what do you want to have done and she gave some suggestions as to what she was asking, and I saw that when they arrive, they have a list of all the different things that people usually want to have done. She just checks off the boxes and then that's how the cost is determined, is by what boxes are checked off. So you can ask them to do whatever you need them to do. This last time I did not need them to clean the bathrooms because I had just done that myself, but they did all the vacuuming and sweeping and they go under the furniture. They're very thorough, they cleaned all the baseboards, they went upstairs and downstairs, and that's not easy vacuuming stairs. Downstairs I have rugs on wood floors, so it's like a double whammy. They had to roll the rugs up, go under them, put the rugs back, and vacuum. They were here at least two hours, there were two of them, and they both worked non-stop and they really did a good job. Because they had the boxes to check off and so forth, once finished, the two young ladies who came to my house, they spoke Spanish as their first language. They understood English if you speak slowly to them and you'd maybe point occasionally, that sort of thing, but they understood everything. We communicated very easily. I'm very, very happy with them. Their price was totally reasonable. They're very sweet. They were absolutely on time, on the nose. When they said they'd be here at 8:30 in the morning, they were here. This is our second time with them. Last time they were here, they introduced a product and asked if I would like for them to use it on my cabinets in my kitchen and I said oh yeah, that sounds good. And they did it and it was great. Whatever it was, it worked. It was very nice of them to introduce to me something I had never even heard of and I went out and bought some.
Description of Work: They vacuumed the house, they mopped floors, cleaned baseboards, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sharon S.
03/2017
5.0
house cleaning
+ -1 more
These two ladies did such a good job that I find myself in a room awed by how good it looks. Ladies, you rock! Many,many thanks to Lisa and Rosa from Best Little Housekeepers for doing a "top to bottom cleaning" of my house!
Description of Work: After two months of inactivity, I had finally gotten the house uncluttered and neat, but it was, by no stretch of the imagination, clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Miles B.
07/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jakob R.
04/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Harold H.
04/2016
5.0
house cleaning
+ -1 more
Completed everything we needed for floors,kitchen,bathrooms and even stayed a little a longer to finish.
Description of Work: house cleaning including bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Christopher L.
03/2016
5.0
house cleaning
+ -1 more
Everything was great. Responsive, punctual, friendly and thorough.
Description of Work: Move-In/Move-Out Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Patricia C.
01/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: Deep cleaning of kitchen and bathrooms; general cleaning of children's rooms and play room. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Les H.
01/2016
2.0
house cleaning
+ -1 more
unknown
Description of Work: half cleaned a house, was called back and still did not clean satisfactory.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$375
Response from Best Little Housekeepers In Town
I am truly sorry that we could not please this customer. The house was a rental, and not in the best of conditions. It also has rustic wood, and we could not get all the dust off. The renters were NOT cleaners at all. There was dirt in all the corners, especially on the steps, that just would not come clean. We did return when he informed me that he wasn't happy. We, again cleaned to the best that was possible. As far as the price, he knew in advance what the price was. Going through Angie's List, how could he not know? I also discussed it with him in advance. I always go beyond the extra mile to please my clients. I'm just sorry that this was one that couldn't be pleased.
Carol R.
12/2015
4.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Best Little Housekeepers In Town
I really hate to know that [Member Name Removed] wouldn't recommend us! Actually, I am surprised, because I don't know why. It was a pleasure to have cleaned for her.
Deborah G.
10/2015
5.0
house cleaning
+ -1 more
Great job
Description of Work: Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
gretchen R.
06/2014
4.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Terry M.
03/2014
3.0
house cleaning
+ -1 more
Very nice folks. A little pricey for the services provided.
Description of Work: house keeping
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$212
Suzanne S.
10/2012
4.0
house cleaning
+ -1 more
They didn't do a bad job; they did a good job. I am now with a different cleaning service that I feel does a better job. I've gotten a better rate. I was at work when they came out. I would use them again.
Description of Work: I used Best Little Housekeepers In Town to clean approximately 2,500 square feet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$95
Betty H.
09/2012
5.0
house cleaning
+ -1 more
They were very efficient, prompt, punctual, and thurough. They were reasonably priced.
Description of Work: I hired them to clean my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce J.
09/2012
5.0
house cleaning
+ -1 more
We didn't really get into everything they did because they gave me the price and it was more than I wanted to pay. To me the price was outrageous. They were professional on the phone; I thought they were nice.
Description of Work: I got an estimate from Best Little Housekeepers in Town. They gave me an estimate over the phone to clean my house.
Rating Category
Rating out of 5
professionalism
4.0
$200
Susan B.
08/2011
5.0
house cleaning
+ -1 more
They do a very thourough job 98% of the time. There have been a few cases where I was frustrated becuase different teams were sent from one time to the next, and I had to explain what I wanted done to several different groups. They seemed to have quite a lot of turnover for a while. To be fair, it may have been because the price was so reasonable. A team of 3 - 4 women come and clean from top to bottom. When they first started cleaning, the price was $95. That was a good price for me, for the size house I have, and it was within my budget. Unfortunately, it might not have been enough to fairly compensate the ladies doing the work and cover the overhead of the business. They increased prices a few months ago, and I was sticker shocked at first because it went from $95 to $125, which is not as easily fit into my budget. But I think it was necessary, and the turnover seems to have improved.
Description of Work: They have been cleaning my house since December of 2009. Most of the time they come every other week, but they have worked me in for weekly cleans during holidays and times when I've had company.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Erika M.
08/2011
4.0
house cleaning
+ -1 more
I have been using them for many years. The only minor problem is that sometimes I don't get the same crew that I am used to working with. Some of the workers are better than others. I will continue to use this company.
Description of Work: They came out and cleaned my home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane P.
12/2007
4.0
house cleaning
+ -1 more
They did a good job.
Description of Work: They cleaned my home once every two weeks.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
06/2006
4.0
house cleaning
+ -1 more
We used this service for about a year and a half only we aren't using them any longer. I decided to clean my own house, but also the service seemed like it wasn't quite as good towards the end as it had been previously.
Description of Work: Theresa last cleaned my house focusing on the bathrooms and kitchen.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Best Little Housekeepers In Town
I AM REALLY SORRY THAT THIS CUSTOMER WAS NOT AS PLEASED AT THE END OF THE YEAR AND A HALF THAT MY COMPANY CLEANED FOR THEM. AT ANYTIME SOMEONE ISN'T PLEASED, MY WISH IS THAT THEY WILL CONTACT ME WITH ANY CONCERNS, SO THAT I MAY ADDRESS THEM, AND CORRECT THEM IF AT ALL POSSIBLE. I WOULD BE MORE THAN WILLING TO STILL MAKE THINGS RIGHT FOR THEM. THANK YOU, TERESA
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*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Best Little Housekeepers In Town is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Best Little Housekeepers In Town accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Best Little Housekeepers In Town offers free project estimates.
No, Best Little Housekeepers In Town does not offer eco-friendly accreditations.
No, Best Little Housekeepers In Town does not offer a senior discount.
Yes, Best Little Housekeepers In Town offers emergency services.
No, Best Little Housekeepers In Town does not offer warranties.
Best Little Housekeepers In Town offers the following services: Every cleaning consist's of regular cleaning & extra's, such as baseboards cleaned by hand to blinds washed by hand, polish silver, laundry, window washing, kitchen & bath cabinets.