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JoysPools

Pool and Spa Service

About us

In the pool industry for 30+ years. I have been in all aspects of the industry but enjoy being the field the most.

Services we offer

In-ground Pool Liner Replacement, Installation of Salt System, Equipment Repair, Installation of new equipment, Weekly, Bi-Weekly and Monthly Maintenance

Services we don't offer

Above Ground Pools, Heaters or Spas

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-12 of 12 reviews

Ken V.
04/2020
5.0
pool cleaners
  + -1 more
Spring Opening. I had shut my pool down for several years and decided to open it this year 2020. What took place was just short of a miracle as Joy and her crew breathed life back into it. I knew some of what was done due to 2 years back, but the remaining procedures were so professional as she revived "a dead pool" Joy has been non available to us customers for some time as she had cancer and couldn't go forward with the company. The cancer left and she is now as good as she ever was. I trust her competence, skills and her ability to turn around projects that are almost impossible. She is the best pool company out there.
Description of Work: I needed a pool opening for 2020.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bobby L.
12/2015
5.0
pool cleaners
  + -1 more
Fantastic! There is nothing bad that I could say about her. She knows her job!
Description of Work: Open my pool and she also closed my pool this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken V.
10/2015
5.0
pool cleaners
  + -1 more
She did a great diagnosis of what needed to be done as I had a pool with issues. She spoke with authority (she knew what she was talking about) and went over every part of the pool and told me what would be done once the old linner was taken off. Sure enough, she patched, measured, and gave me some clues as she had a variety of liners to choose from. She recommended a few as they were more durable, and just a tad more expensive. I picked a perfect pattern and thickness for me and asked her if that was possible for her crew and her to install. Today, I have a most beautiful pool that has been professionaly worked on by a GREAT PROFESSIONAL. I immediately asked her if her crew serviced pools and she said yes, and I said THANK YOU...You are hired !! Professional, Confident, Diplomacy, Timely, Knowledgeable like no one else in the business. Joy's Pool's comes highly recommended !!! If you love your pool, you can trust this company with your pool needs.......!!!! Ken Vreeland Roebuck d
Description of Work: took out the old liner and put in a new one....and fixed lots of cracks and leaks !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from JoysPools
A great gentleman to work for. It was a pleasure! Looking forward to continuing our swimming pool relationship. Have a blessed day!

Christine H.
12/2014
5.0
pool cleaners
  + -1 more
Joy came to my house the day and time she quoted. She/her crew tried to fix my pool pump as cheap for me as she could by telling me something that could be replaced later. I gave her the ok to go ahead and fix "everything" that needed to be done. Any issue or concern that I had later, I called Joy and she talked to me about it without making me feel like I was bothering her or make me feel dumb. She was very professional and made me feel like a friend. As long as she's fixing pools I WILL use her service and recomend her to anyone who is looking for pool service. Highly recommended!!
Description of Work: Repaired pool filter PVC pipes, changed sand in the filter and put blocks under the pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Claudia M.
08/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: Pool repair for a vinyl liner in-ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$75

carol D.
08/2014
5.0
pool cleaners
  + -1 more
Joy replaced our vinyl liner and installed a cover. She did a great job. She is responsive, does what she says she will, is reasonably priced, and is a really nice person too!
Description of Work: Replaced liner and installed cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

elfi S.
07/2014
5.0
pool cleaners
  + -1 more
The crew was very professional and even so the first part ordered was not compatible with our system, Joy ordered a new one and had it replaced before our grand children arrived for Memorial Day week-end . Her crew replaced some of the pipes around the pump and fixed all leaks. We will use her services again. I strongly recommend her company.
Description of Work: Repair of leaks around the pump & installed new Vari-Flo valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ilona D.
04/2014
5.0
pool cleaners
  + -1 more
We have used Joys Pools service since our pool was installed over 7 years ago. During this time she has opened and closed the pool each season as well as doing any maintenance that has been required. She is always available to answer any questions that we have and she will help us over the phone or come to the house if needed. She is friendly, helpful and a person you can always rely on.
Description of Work: Opened pool for season. Removed cover, cleaned pool and made sure everything was running correctly. She cleaned pool cover and folded it and stored it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gayle V.
07/2013
5.0
pool cleaners
  + -1 more
I must say..Absolutely fantastic service and professionalism--- from first quote visit through finish Joy and her team were always on time and extremely professional. I was most impressed with the inground light installation (replacement) which Joy McIntire completed swiftly and expertly. John returned in the evening (per our special request do so, due to our time constraints) to complete final touches on the liner. So ..they also accomodate special needs!The liner was installed in one day. They also did patch work to pool sides where needed!!! I can't praise this team enough. Joy was super and the experience served to counteract a former bad experience we had with another pool company. Truthfully I was concerned about any company ...Joy's pools turned that concern around . They are a great group!
Description of Work: Installed new liner and drains Installed multicolor intellilight

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from JoysPools
I am pleased to know you are happy with liner replacement. It was a pleasure working with you. My goal is to treat everyone as I would want to be treated. Enjoy you new pool!

William B.
06/2013
5.0
pool cleaners
  + -1 more
We found Joy to be extremely professional in our business dealings and her installation practices, she was willing to answer any questions and assist us in starting the pool back up. Joy took extra care in measuring the pool and the new liner fits perfectly. We highly recommend Joy's Pools !
Description of Work: Joy replaced the inground pool liner and all fittings, installed beadlock to insure the liner is properly retained in the pool coping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from JoysPools
Thanks very much. I really appreciate the positive feedback.

Michael I.
04/2013
5.0
pool cleaners
  + -1 more
JoysPools is the best pool maintenance company I have ever used. I don't know why anyone would use anyone else.
Description of Work: They maintained my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JoysPools
Thanks (Member name removed)! It's always a pleasure working for you. My goal is to treat my customers as I would want to be treated.

bill H.
02/2013
5.0
pool cleaners
  + -1 more
Joy is a terrific lady and does what she says she is going to do. I have used her consistently over the past two or three because she does such a good job. She is relatively competitive and does a good job. If it turns out things don't work, she will come back and repair it anyway.
Description of Work: I have hired her for repairs for my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from JoysPools
My goal is to treat everyone as I would want to be treated.

    Contact information

    422 Stonewood Drive, Greenwood, SC 29649


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    JoysPools is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    JoysPools accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, JoysPools does not offer free project estimates.
    Yes, JoysPools offers eco-friendly accreditations.
    No, JoysPools does not offer a senior discount.
    No, JoysPools does not offer emergency services.
    No, JoysPools does not offer warranties.
    JoysPools offers the following services: In-ground Pool Liner Replacement, Installation of Salt System, Equipment Repair, Installation of new equipment, Weekly, Bi-Weekly and Monthly Maintenance
    Above Ground Pools, Heaters or Spas

    Contact information

    422 Stonewood Drive, Greenwood, SC 29649


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed