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Window Gang

Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

Window Gang is your #1 choice for exterior cleaning services. We offer Window and Gutter Cleaning, Pressure Washing, House/building Washing, Deck Washing & Seal, Chimney Sweeping, Dryer Vent Cleaning & more

Business highlights

38 years of trusted experience

Services we offer

Awning Cleaning, Blind Cleaning, Blind Sales and installation, Concrete Stain Remover, Dryer Vent Cleaning, Environmentally Friendly Cleaning, Environmentally Friendly Pressure Washing, Environmentally Friendly Power Washing, Glass Polishing, Glass Scratch Repair, Hardwood Floor Cleaning, High Rise Window Cleaning, House Washing, Low Pressure House washing, No Slip Floor, Pressure Wash Building, Pressure Wash Driveway, Pressure Wash Dumpster Pads, Pressure Wash parking lots, Pressure Wash Siding

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.1
responsiveness
4.1
punctuality
4.2
Showing 1-6 of 6 reviews

Susanna R.
07/2017
5.0
window cleaning, pressure washing
  + 0 more
Very polite and professional crew! We have used them twice and will continue to do so. They are efficient, handle all the details, and all I had to do was sit back and relax! Excellent service for a very reasonable cost!
Description of Work: Pressure washed exterior of house. Cleaned windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy T.
01/2015
5.0
gutter cleaning
  + -1 more
They were good. I had no problems. They were on time. They got right to work and it didn't take them long to get it done.
Description of Work: They cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

anna E.
09/2013
4.0
window cleaning, pressure washing
  + 0 more
they did an overall good job. nice folks,
Description of Work: washed windows and changed some bulbs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Barbara P.
12/2012
1.0
window cleaning
  + -1 more
l f
Description of Work: I first used The Window Gang when we purchased our home in 2004. They did a wonderful job and we continued to call them once a year. The last three times we used them (2010, 2011, and in the beginning of 2012) we noticed that they were going downhill. When I would call for an appointment it took a month for them to fit me in. In 2010 one of my screens was broken and although this bugged me I had been so happy with them in the past that I overlooked the mistake. In 2011 the crew that came to the house made a big mess under some of the inside windows (paint chips, dirt marks - I assume from shoes) and I though about not using them anymore. When 2012 rolled around we were putting our house on the market and the windows needed to be cleaned and I thought I would give them one more try. BIG MISTAKE - when they were done (I wasn't home when they finished up the outside windows) I came home and found that my huge picture window and foyer window were streaked. The windows are LARGE and you need a special ladder to clean them so we weren't able to get rid of the streaks. In addition, two of my window panes (the type that you take off to clean the windows were broken). If that was not bad enough we had our outside house trim painted and the painters wanted us to come see the screens around the house before they started the work. I have a large house and 10 of the screens were damaged (bent frames, pins that lock the screen into the window either bent or missing). I WOULD NEVER NEVER NEVER use this company again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from Window Gang
On January 1, 2013, for better or worse, it will be my 15th anniversary on owning this business. In that time, I have met many great people and have had the pleasure of working for many great people as well. I and the guys are not perfect but we strive everyday to be the best people we can be. That includes making sure we exceed our customer's expectations in every way possible. Have we succeeded every time? Hardly. Have we succeeded the majority of the time? Absolutely. If we were trying to just get by, we would not still be in business this long? If I am not mistaken, we are the longest running service company in the Upstate offering our services. We are not here to take anyone's hard earned money without earning it. We appreciate every opportunity we get to work and will never take that for granted. In this specific situation, I can not remember ever speaking to Member either on the phone or face to face. All communications were between Ms. Platt and I and it has always been cordial. Member mentioned that we began working at their home in 2004 which is correct. I use three different software programs every day which are for accounting, work orders, and payroll. All of these can be cross referenced as to when work was done at a specific location. I have gone back and rechecked all of those databases and my records indicate that October 14, 2010 was the last time we worked for the Platts. If we worked at their house after that, there is no record of of it so I can not say anything about 2011 or 2012 since it looks like were did not work there. I never heard anything about a broken screen(s), streaks on glass, or broken window panes because if I had, I would have taken care of it. One of the ways that I use to make sure our quality is where it should be is to call the customer after each job just to say thank you but also give the customer a chance to voice any problem so we can take care of it immediately. I can not say for sure if I called Ms. Platt after the 2010 work because I do not document the thank you calls but I can say that if I did not, she is in the minority. Also, if we did all this damage, why didn't they just call me to get this resolved instead of posting something that might not be true? I am more than willing to step up and admit when we make a mistake but how can I do that if I don't know anything about it? I am as proactive as I can be in resolving any issues. I'm a big believer in communications. If anyone has a problem with anything Window Gang or the Upstate has done and I don't contact you, please do not hesitate calling me at 864-297-6890 or emailing me at upstatesc@windowgang.com. If I can't provide you with satisfaction, I urge you to contact the Window Gang franchiser at 800-849-2308 and something will be resolved. As far as having positive reviews our here, call me "old school" because I just don't feel comfortable soliciting reviews from my customers of which I have many and if you need to have a reference, I will be glad to furnish you with whatever you need to make you comfortable in working with Window Gang.

Richard B.
08/2011
1.0
gutter cleaning, house cleaning, window cleaning
  + 1 more
The work crew that arrived on the service day displayed an entirely different attitude. This gentleman was upset that I wanted the house "hand scrubbed," and wanted to use the pressure washer instead. I explained that a pressure washer can distribute water under the vinyl siding, and that the owner of the service had agreed to my request for scrubbing. This gentleman was obviously trying to "get out" of this job. He proceeded to find several reasons why he could not scub the house. e.g. he did not have a ladder big enough. I expressed my displeasure since I waited 3 weeks for this service. If I had known of their inability to do the job the way I wanted it done, I would have booked a different service. That did not seem to phase this gentleman, so I dismissed him which he seemed happy about. I called the owner of thr service to report what had transpired, and he was apologetic, but he offered no solutions. I guess the name of this company "Window Gang" describes the nature of the service. It seems to be a "gang" of contractors with pressure washers. Their is no coordination between the "owner" and his contractors other than a cookie cutter approach to the job.
Description of Work: The owner of the Window Gang was pleasant and provided me with an estimate for brush or hand scrubbing my home. I accepted the price, and he booked the service three weeks later, that was his earliest convenience.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


STEVE E.
10/2006
5.0
window cleaning
  + -1 more
They were in and out of my house in the time they said. They did a great job.
Description of Work: Cleaned windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Pressure Washing,
    Gutter Cleaning,
    House Cleaning,
    Roof Cleaning,
    Holiday Decorating,
    Deck Maintenance,
    Gutters

    FAQ

    Window Gang is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Window Gang accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Window Gang offers free project estimates.
    No, Window Gang does not offer eco-friendly accreditations.
    No, Window Gang does not offer a senior discount.
    No, Window Gang does not offer emergency services.
    No, Window Gang does not offer warranties.
    Window Gang offers the following services: Awning Cleaning, Blind Cleaning, Blind Sales and installation, Concrete Stain Remover, Dryer Vent Cleaning, Environmentally Friendly Cleaning, Environmentally Friendly Pressure Washing, Environmentally Friendly Power Washing, Glass Polishing, Glass Scratch Repair, Hardwood Floor Cleaning, High Rise Window Cleaning, House Washing, Low Pressure House washing, No Slip Floor, Pressure Wash Building, Pressure Wash Driveway, Pressure Wash Dumpster Pads, Pressure Wash parking lots, Pressure Wash Siding

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed