Spruce Inc

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When I contacted Spruce, they had an estimator here the next day to cost out the job.We wanted all windows in our house cleaned inside / outside; Pavillon skylights cleaned; low pressure house wash; and all gutters cleaned and unblocked. - Our job was scheduled for the following week. I was told the the outside crew would arrive at 8:30 am; the inside crew would arrive around 10:30 am. - Each crew arrived exactly as scheduled. The five guys were professional, engaging, respectful of the property, accommodating ? and easy to have around. - We were sufficiently impressed with the work execution that we asked if they could do chandeliers and the ceiling fans. With the yes answer, they diligently and carefully went to work on each of these. I watched as they handled the chandeliers, crystal by crystal, with a very gentle touch. Bottom line ? we wholeheartedly recommend Spruce Services and definitely will use them in the future.

The guys did a wonderful job. To begin, they thoroughly cleaned all gutters. And to make sure they were checking the correct water exit spout for each of the gutters, they went to the trouble to put dish washer detergent into the gutter to make sure which flow they were following when cleaning downspouts out (they could see the suds). And they did not rush the job. They took their time, making sure all of the gutter covers were cut to the right size and properly affixed to the gutter. They didn't just come, pop the guards in, and leave within a short period of time. They guys were very professional, and took time in showing us all the way around the house when the job was finished. They also took care not to bash the gutters with their ladders while doing the work. They cleaned up after themselves, and were careful not to disturb any mulch, pine straw, shrubs, and flowers as they worked their way around the house.

Well done! Anyone who needs window cleaning ( inside, outside or both) or needs to have house "pressure washed", would be crazy to hire someone other than these folks! The team is professional and eager to please. I give them an A++.

Chris called me immediately after my request for quote was sent via Angie's email. I was fortunate they had a cancellation and the team was here the next morning. The two young guys were here almost 3-4 hours cleaning out and bagging the debris and then hosed out all the gutters and grounds around the gutters. All were left immaculate and Chris sent me pictures I requested so I could show neighbors and relatives the great job they did. They were very nice and careful doing the job. They are insured and bonded so we didn't worry about "accidents". I highly recommend these guys to everyone and we are having them clean/stain our fences this spring. Great deal for a great job!!!!

I had used Palmetto earlier in the spring to clean the outside of the windows of my house. They are prompt and professional in every way and I have only good things to say about the quality of their work. For the last service they provided, I had a get-together scheduled for the next day and at the last minute thought I would like to get some additional cleaning done on my porch and driveway. Chris was able to work it into their schedule and had everything looking good for my party. I will definitely use them again as I have no complaints whatsoever about their service.

I had a great experience with Palmetto Window Cleaning's services. After emailing to get an estimate for cleaning our gutters, they responding quickly with a quote via email and were able to come out the following Monday to complete the job. Upon arrival, they explained their services and finished the job without disturbing us. I would recommend their gutter cleaning service to anyone looking for prompt service at a fair price. -Graham Reese

I called for a quote several months ago and they promptly came out and provided me with a quote. I was finally able to get back to them and they scheduled the house wash one week later. The guy who did the house wash did a great job and we are really pleased with the way our house looks now. I wish our gutters could look a little bit better considering how much we ended up paying for them, but I know the guy cleaning them did the best job he could. My only complaint is that when the quote said the house wash included the gutters, I expected to see the black streaks gone from my gutters. When I asked about this I was informed that there is a difference between cleaning the gutters and and quot;polishingand quot; them. I did not know this beforehand and the guy explained that as part of a house wash he sprays the gutters along with the rest of the house, but the only way to really get the black streaks off is to request a gutter polishing. I wish I had known about this before scheduling so that I could have either a) gotten a quote for that too and had it all done on the same day, or b) decided if I wanted to pay for both or try and find a company that did it for less. Since the company had already done a great job with the house wash and they could have someone come the next day to polish the gutters I went ahead with that service too. The gutter polishing actually cost as much as the house wash which I felt was a tad over-priced, though the guy who came to do that did clean all our gutters by hand which took quite awhile. He did do a test area at first to show me how well they could get the spots off as I was informed that sometimes it is not always possible to get them completely clean. I could have stopped the service if I wasn't satisfied with how clean they could get the gutters. So although I feel I overpaid a bit for the gutters, I am really happy with how the house looks overall and had a good experience using this company.

Palmetto Window Cleaning is very good. They came in and gave me an estimate and said that they would call back for an appointment because I was going out of town. When I came back they called and gave me an appointment and came right on time.

Don't do business with this company, if you do not receive payment in advance.

Upon contacting Will Bruce, owner, he was not able to communicate with me the reason for not paying outstanding invoices.

They were very professional. They communicated very well and told us exactly what we should expect. We would use them again in the future if necessary.

Overall the service was not satisfactory. They promised to do a white glove cleaning and they were far from that. First, they didn’t come when they were scheduled, they were supposed to have people cleaning the outside and inside of the windows at the same time and they did not do that. They did things piece meal so some things like certain windows were never cleaned most window sills were not wiped down. It took multiple time before the roof that had mold on it was removed properly. The product they used for the roof was supposed to keep the mold off for years and now in less than a year after the service the mold is back. They needed to come back multiple times to clean the deck railings. When they sprayed the deck sealing solution they were not careful in how they did it and there is overspray all over the deck railings and lawn furniture. I have hand and foot prints from the deck sealing material all over my property. The window rescreening was really an issue. The screens are now warped beyond fitting properly into the windows and a number of the screen fasteners have popped out making it impossible to attach them to the window. We have chosen to not even try to put the screens back into the windows as the gaps make them useless as insect screens. The house and deck rail cleaning was no better than I could achieve with our garden hose and house wash from Lowes. The exterior of the windows were very spotted and some of the windows never even got washed. I opened up all of the interior windows and washed down the sills myself which was supposed to be part of their service. They had to come back a number of times and when we first contacted Will Bruce said he would doe the entire service in one day. I believed Mr. Bruce when he said he would make things right which he never did. He mentioned coming back this year to power wash the house for free which he never did. I contacted him a number of times to ask him to refund the parts of hisservice that was below par and after multiple calls, emails and letters, Will Bruce has not returned any indicating he is willing to return the money for the unsatifactory service or finish the service he promised. At this point he should return all of the money I paid him for the poor work he performed, ruined screens, products that didn't perform as promised and reluctance to even return my letters or calls in an attempt to resolve the issue. I would certainly never recommend this contractor to anyone and hopefully you can help resolve the issue.