Johnstone Restorations is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.
Chris was amazing! He was very professional and understanding. Within 3 days his team cleared out an extreme hoarding and bio hazardous home. It was left unbelievably clean! I would recommend his services to everyone. Thank you Chris and Spaulding Decon!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
James L.
05/2022
5.0
Chris was amazing, the support I received was 5 Star all the way. The team did an amazing clean up of our families home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
$7,500
Lamar S.
05/2022
5.0
Practical solution that was cost effective. Very responsive, excellent communication, reliable, and at this point (right after job completion) the work appears to be high quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Terry H.
04/2022
5.0
The work was very professional. Superb workmanship. Spaulding Devon should be fortunate to have Chris Johnstone as an employee. Chris is very knowledgeable about the product he was working with. He believes in Spaulding Devon and their products.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,625
Diana W.
04/2022
5.0
Courteous and professional service with attention to details.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeanne R.
03/2022
5.0
Great company to work with!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Stephen R.
02/2022
5.0
Very professional and responsive
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Valerie K.
01/2022
2.0
Encapsulation of crawlspace was satisfactory. They also installed a big dehumidifier but did a very poor job of installing the drainage tubing. I had a question about an observed increasing humidity in the crawlspace and was rudely told that it was not their problem and that I should not contact them again.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
1.0
$9,310
Monique P.
11/2021
5.0
Great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Monique P.
11/2021
5.0
It was great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
Bennie G.
10/2021
5.0
Chris was great worked all issues did work in a timely manner. Kept me update on all issue along with making an attempt to ensure all my needs were met. His team knows there job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
David W.
01/2021
5.0
My dealings with Chris were very professional and the Company's willingness to perform crawl space remediation on short notice was superb. The individuals performing the remediation work did a great job and were very hard workers putting in many hours to complete the job on a timely basis. They also did a great job at cleaning up behind themselves and leaving everything exactly as it was found. I would highly recommend this company to anyone needing the services they provide.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sybil G.
10/2020
5.0
We had a severe mold problem In my mothers home AND she is recovering from a broken shoulder AND she is 95 years old. I cannot thank them enough for the professional work performed and their explanations as work progressed. More importantly, they were so courteous and caring in their dealings with my mom. This was extremely stressful for her but she was overjoyed with these guys and amazed with all this work being so professionally and completed in such a timely manner. Heartfelt thanks from our family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$17,000
Pat K.
10/2020
4.5
They are a very thorough company. They kept me informed on what they were doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,700
Travis K.
10/2020
5.0
This company went above and beyond to help me with the best quality service and even helped with our insurance issues. The owner was involved the entire time and the service manager was here as well making sure the job was done correctly and in a very timely manner. If you need any work done this is the company to call !! Best experience I have ever had with a company that deals with mold and Remediation. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,950
Elizabeth C.
10/2020
5.0
They got everything done so quickly and the service was great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
rebecca h.
09/2020
5.0
A very professional and honest company. The team worked very hard to not only ensure the job was completed well but also showed true concern over prevention for any future issues. Management provided constant check-ins and and updates to guide and provide oversight of the entire process. My family felt well taken care of because of the true care that went into our experience with Spaulding Decon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen K.
09/2020
5.0
Na
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kar L.
09/2020
2.0
Nice at first, then changed. Forgot what was talked about. I know have Sheetrock walls that do not match up with the tile. Light switches that are uneven. But I am told that I do not know what facts are. Would not recommend this company.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
$976,400
Kathleen D.
09/2020
5.0
I am so pleased. I had a very short timeframe and Spaulding got right on the job and accomplished it as they said they would... that is saying something because, in my experience, projects always take longer than expected. Spaulding Decon did the job, on time, with people who care about their work!.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David G.
08/2020
5.0
They delivered exactly as indicated and did very fine work in encapsulating my crawl space. The health of the whole house is much improved since they finished the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joe M.
08/2020
5.0
They did a great job. They were professional at there work. I recommend them to anyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donnie K.
05/2020
5.0
They were professionals they were on time and did a grate job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keith B.
01/2020
5.0
Such a great experience! Had another bid from a local company and was jerked around for months. Spaulding Decon got right on the job In my house within a week of my contact and work done within 6 days! My bathroom had terrible black mold all over the ceiling and down the walls. Same in hall . Chris was my contact guy. I wanted more stuff done in the middle of the work. He was so accommodating; and the upgrades were very well priced. Chris, Nick, and cianen were also lovely and tolerant of my special needs dogs, who were in the way a lot. Hire these folks. They WILL meet your expectations!