Installer was great, conscientious and professional
Description of Work: Re-hinge and rehang plantation shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Deidre C.
07/2022
5.0
window treatments
+ -1 more
Very pleased with the outcome. Good knowledgeable design advice. Quality product and good installation.
Description of Work: Cellular Blinds
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Sue O.
02/2022
5.0
awnings, window treatments
+ 0 more
My husband and I recently had a consultant, Jennifer Verkon, from Southern Traditions Window Fashion come to our house to give us a quote on shades for our deck. Jennifer arrived right on time and gave us several options. We were so excited we gave her a deposit right away! However, the next day after looking over our financial obligations we decided to cancel our order. Jennifer was very patient with us and found some more options for us and gave us more time to think about our decision. Unfortunately, we did cancel the order. Jennifer was very professional and never made us feel guilty or bad. She helped with the refund process and within a week we received confirmation of our refund. While it certainly was not intentions to cancel this order when we started, it just ended up to be the best choice for us. We feel this company should be applauded for supporting their customers IN ALL situations and just does THE RIGHT THING. We certainly would come back to this company! So refreshing to find a company that you can really TRUST!
Description of Work: shades for deck
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Chris F.
08/2021
5.0
window treatments
+ -1 more
From the consultation to the install, everything went with the utmost of professionalism. Richard provided excellent advice and guidance with the selection process. He is a true master of his craft and a joy to work with. The installation was prompt and executed perfectly. The team was very conscious of their environment and treated our home with white gloves. A manufacture based issue was dealt with quickly and completely. The whole process was stress free and Southern Traditions did all the work and worry. An absolute stellar experience. The warm cookies are always good too.
Description of Work: Complete set of various window coverings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Southern Traditions Window Fashions
[Member Name Removed], thank you for taking a few moments to share your experience. Gratitude is one of our 6 core values and we can't say thank you enough for allowing us to serve your window covering needs. Richard is such a great representative of our company and I am glad that he got your project started off great! We agree on the cookies as well, it's hard to pass them by some mornings. Please let us know if we can be of any service in the future! Sincerely, Matt
Jill A.
08/2021
5.0
window treatments
+ -1 more
It was such a great experience working with Mandy Frye! She was so knowledgeable and helpful and knew exactly what I needed for functionality and style. Her professionalism is top notch! I highly recommend her to anyone looking for window treatments. You will not be disappointed.
Description of Work: Window treatments for large windows in primary bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Southern Traditions Window Fashions
We appreciate the opportunity so much and are glad that Mandy and our team were able to meet the expectations that we strive to achieve. We look forward to serving your needs for any future projects you may have! Have a great day! Matt
David D.
07/2021
5.0
window treatments
+ -1 more
Slight issue with some shades being to wide. They were totally upfront about the issue and took care of it, new sets were fine. We like the shades and keeps our enclosed patio a lot cooler.
Description of Work: We had shades installed inside covered enclosed patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Southern Traditions Window Fashions
Thanks for the opportunity [Member Name Removed]! We work hard to get it right the first time and sometimes come up short. When we do, we try to make it right as fast as possible and learn from our mistakes. If there is anything we can do in the future, please let us know. Sincerely, Matt
Lauren A.
04/2019
5.0
window treatments
+ -1 more
Great experience from the showroom to the installation. Love our wood shutters! Excellent quality. Our installer, Randy, worked in a professional and timely manner. Would recommend!
Description of Work: Plantation style shutters for bathroom window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Southern Traditions Window Fashions
Thank you for the opportunity to serve. We are glad that our team was able to deliver great service to you from start to finish. Please let me know if there is anything we can do to assist or improve in the future! Sincerely, Matt
Joyce B.
03/2019
5.0
window treatments
+ -1 more
Randy was awesome!! Very professional and extremely nice. He even brought us cookies that were delicious. Cleaned up after he finished work. The blinds look beautiful. Would definitely recommend Southern Traditions.
Description of Work: Installed blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Southern Traditions Window Fashions
Thank you for the opportunity to install blinds in your home. We appreciate every time a customer gives us a chance to improve their home. I am so glad that Randy met our standards of quality installation and a clean work space. Glad you enjoyed the cookies as well! Sincerely, Matt
Tracy R.
03/2019
5.0
window treatments
+ -1 more
They did a great job. From the initial consultation to the installation, they were very professional and extremely knowledgeable.
Description of Work: We had plantation shutters installed in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Southern Traditions Window Fashions
Thank you for the opportunity to serve! We appreciate all of our customers and we are glad that we were able to provide you with the professional and knowledgeable service that is our standard. Please let us know if there is anything we can do to assist or improve in the future. Sincerely, Matt
Pamela D.
01/2019
5.0
window treatments
+ -1 more
Wonderful! Jennifer helped so much with determining shade of paint for shutters. They look beautiful. Installers were very professional.
Description of Work: Interior plantation shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Southern Traditions Window Fashions
Thank you so much for giving us the opportunity to serve your shutter needs. Jennifer is a great designer and such an asset to our team. Thanks for the feedback on how she was able to help and how our installers did a good job completing the project. Please let us know if you need anything in the future. Sincerely, Matt
Joseph C.
09/2018
5.0
window treatments
+ -1 more
Super salesman, great office staff, installer James was hard worker, polite, cleaned up behind his work, owner operator Matt came and assisted and made sure everything was spot on. Quality workmanship, fair price, BEAUTIFUL
Description of Work: Plantation Shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Rebecca H.
06/2018
5.0
window treatments
+ -1 more
Jennifer was very helpful in choosing the color of plantation shutters to install. I decided to do my entire house and the back door which is 3 large panes of glass. It took a little longer than I expected for them to be finished and installed. The installers were extremely professional. They took down the old blinds and neatly wrapped them up, moved some furniture and cleaned everything up. There was a little mishap and part of the frame from the back door fell. I called Jennifer and even though it was after 5 pm, she called me back immediately to discuss my concern. The office sent installers back to reattach the piece more securely. I am very pleased with the appearance of the shutters and the professionalism of all the staff members I interacted with either in person or on the phone. I would hire them again.
Description of Work: Shutters for house and french doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,860
Nicole L.
04/2018
5.0
window treatments
+ -1 more
We had such a really great experience with Southern Traditions Window Fashions in regards to the installation of our new blinds, which we had ordered from them, for almost every window in our brand new house in Inman. The installers at Southern Traditions Window Fashions were extremely courteous and very respectful of us and our house, which they even ended up showing up earlier to our house, (Of course after calling to make sure it was alright with us), then the late afternoon appointment time we had originally scheduled with them a week ago. The installers first showed up with four super yummy homemade baked cookies, then they quickly and efficiently installed our truly fantastic quality blinds, showed us how to operate the blinds correctly, and then finally cleaned up after themselves once they had completed the installation of our brand new blinds, as well. I would absolutely highly recommend Southern Traditions Window Fashions for all of your possible window needs each and every time, since we had such a sincerely wonderful experience with them now.
Description of Work: Blinds for our Windows
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
Beth T.
01/2018
5.0
window treatments
+ -1 more
Extremely well from start to finish!
Description of Work: We recently purchased a new home with dormer windows in the family room. Because of the height of the windows, we consulted with Jennifer Verkon of Southern Traditions Window Fashions in Greenville, SC. After coming to our home and assessing the situation, she recommended automated shades to partially block the sunlight in the early afternoon. The sales and installation processes were flawless. Eric did a great job with the installation yesterday. The cookies were an added bonus with each visit! We are so pleased and will pass our recommendation to use Southern Traditions every chance we have going forward!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tracy H.
11/2017
5.0
window treatments
+ -1 more
Southern Traditions did a wonderful job. Lynn came out to estimate and gave us a thorough explanation of all the options. She was knowlegeable and did not rush us. When the shutters arrived the installers were also very professional and took their time explaining all the features of the shutters. The quality of the shutters are A+.
Description of Work: Had plantation shutters installed in my two front windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michelle E.
09/2017
5.0
window treatments
+ -1 more
well done from ordering to installation. Professional courteous service with an excellent product. The fresh-baked cookies with each on site visit were a nice touch! Brian did a great job installing the shutter and he was punctual, polite and competent!
Description of Work: Custom Arched window 3-1/2" shutter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Linda T.
07/2017
5.0
window treatments
+ -1 more
Southern Traditions did an excellent job. The cost included the curtains, all of the rods, tie backs, tie back hooks, and installation. They guys who did the installation were great. They had a great work ethic, they knew what they were doing, they were kind/polite young men, and cleaned up.
Description of Work: After a visit with our Southern Traditions sales person, we contracted to have Sunbrella curtains made for our screen porch. They were pricey; however with the guarantee and the fact that Sunbrella lasts for a LONG time, we decided to go ahead and have Southern Traditions take care of this need. We did shop around, looked at catalogs, etc. and could not out right purchase curtains the length we needed. We looked into purchasing the fabric and having the curtains made elsewhere, and that did not pan out. Faced with the fact that we would have probably been replacing the inexpensive curtains every year had we gone with mail order, and knowing the great service Southern Traditions had given us in the past, the decision was easy to sign the contract. Southern Traditions did an excellent job. The cost included the curtains, all of the rods, tie backs, tie back hooks, and installation. They guys who did the installation were great. They had a great work ethic, they knew what they were doing, and they were kind/polite young men.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Richard K.
03/2017
5.0
window treatments
+ -1 more
Very professional and efficient. Cleaned up after installation.
Description of Work: Installed blinds in new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Les and Jill L.
02/2017
5.0
window treatments
+ -1 more
The project went VERY well and we are extremely pleased with the quality of the Plantation Shutters and Cell shades, as well as the very professional installation.. The newest version of cell shades has a plastic inner liner which makes them much more energy efficient. There were many colors to choose from so easily picked them to go with the room decor. The plantation shutters were very high quality, have 2-3 openers so you can vary how much is open/closed, and the alignment window to window in the rooms is excellent. Would highly recommend them and would use again if we ever needed to.
Description of Work: window treatments - were old and had not held up well, so we replaced a majority of them
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gay O.
02/2017
4.0
window treatments
+ -1 more
Sarah was prompt and very professional and pleasant to talk with. Their price for the same product was $1,938.74 more than another provider. Pricing is to high I'd chosen two fabrics to have quoted and the highest was the $1,938.74 difference and the other was still $1,049.40 higher.
Description of Work: 8 Roller Shades for large windows in Sunroom with cassette valances
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$4,638.74
Tina W.
01/2017
5.0
window treatments
+ -1 more
We had some odd size windows, therefore after looking at how much of each blind needed to be cut off we decided to get some professional help. Southern Traditions removed all of my old blinds and installed all of the custom blinds. They did a wonderful job. Their work was neat, I didn't have to clean up after them. Extremely professional job well done.
Description of Work: Old blinds removed and new custom ones put up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Bonnie J.
11/2016
5.0
window treatments
+ -1 more
Lynn made the selection process easy for what was, to us, a challenging installation. We needed very wide shades installed in second-story kitchen windows, requiring remote control. The installation was done right on schedule and Rob and Eric completed the work quickly and with no disruption to our home. What a pleasure to have these shades available for use when the winter sun beats into our kitchen. Thanks, Southern Traditions, for providing such excellent customer service.
Description of Work: Installation of very wide shades in second-story kitchen windows, requiring remote control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
corrine L.
11/2016
5.0
window treatments
+ -1 more
Purchased window blinds through them and Rob and William installed. They did a great job installing, they were quick, neat and respectful.
Description of Work: Sold us blinds and installed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Don H.
11/2016
5.0
window treatments
+ -1 more
She did a great job as evidenced by the final products that have since been installed...shades on some windows and plantation shutters on others. We were so appreciative of her work that we have asked her to come back and quote on some valences on selected windows.
Description of Work: Shortly after moving into a new home that had very little in the way of window treatment, Lynn Osborn of Southern Traditions was recommended to us to come in and assess our needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl P.
10/2016
5.0
window treatments
+ -1 more
Rob Mangham & Eric McKee arrived 45 minutes early for their job at Younts Center for Performing Arts, to install beautiful shutters on our new box office. The installation was quick, quiet, and the shutters have made our newly renovated lobby look that much better. Rob came to my office and invited me to see the finished job, and he watched me operate the shutters for the first time. Tips to open from inside and close from the outside were helpful, since he knows the best way to do it. He left us with a bottle of touch up paint, and some delicious chocolate cookies. Excellent Customer Service!
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Service Categories
Window Treatments,
Awnings
FAQ
Southern Traditions Window Fashions is currently rated 4.9 overall out of 5.
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Southern Traditions Window Fashions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa