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Roto-Rooter Plumbing & Drain Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Servicing Georgia, North, & South Carolina including Augusta, Asheville, Greenville, Myrtle Beach, Wilmington and the surrounding areas.. Locally owned and operated franchise since 1984. Roto-Rooter is available 24 hours a day, 7 days a week for all of your plumbing and drain cleaning needs.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 248 reviews

jonathan M.
03/2018
5.0
plumbing
  + -1 more
Dean B. die an excellent job unclogging this pipe for our company. he was very professional and polite. he was prompt and got the job done. he leaves the job site clean and could not ask for a nicer guy to talk to.
Description of Work: drain line in the bathroom at our manufacturing facility was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words. I'll be sure to share this review with Dean for a job well done. We appreciate the opportunity to earn your business. If you need our help in the future, don't hesitate to give us a call.

Sharon E.
03/2018
5.0
plumbing, drain cleaning
  + 0 more
I was having problems with my plumbing in my home. The man, De’Shan, was prompt, professional and very helpful. He fixed my problem and gave me very good advice for future problems. I would recommend him and Roto router anytime and to anyone. I am very happy with the results. Excellent company!
Description of Work: I was having problems with my plumbing in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Roto-Rooter Plumbing & Drain Service
Fantastic! Thank you for choosing Roto-Rooter and allowing us the opportunity to earn your business. If you need our help in the future, don't hesitate to give us a call.

Suzanne K.
03/2018
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Joe was excellent, timely and polite. Job was completed quickly.
Description of Work: sewer line opened

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Roto-Rooter Plumbing & Drain Service
Thank you for the great review! I'm glad Joe was able to resolve that issue in a timely and professional manner. We appreciate your business.

Ann F.
02/2018
5.0
plumbing
  + -1 more
A good job was done by Roto-Rooter. They were professional and let me know what they were doing and gave me the options of repairs. I would highly recommend them for any drain and plumbing issues
Description of Work: Numerous Plumbing and Drain Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to offer multiple solutions and ultimately resolve your plumbing problems. Thank you for sharing your experience. We hope you don't need our help anytime soon, but if you do don't hesitate to give us a call.

Kathy K.
02/2018
5.0
plumbing
  + -1 more
I was very impressed by the whole experience. Nothing negative at all. The guys they sent were top notch- friendly, polite, professional, fast workers-above all I felt they were honest. I will never use a different plumbing company after dealing with the plumbers this company sent.
Description of Work: burst pipe under house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words and taking the time to leave a review. We appreciate your business, and are glad to know we have earned a customer for life.

Clara G.
02/2018
5.0
plumbing, drain cleaning
  + 0 more
It went great! Joe came out within 20 minutes of me calling RotoRooter, and he had the problem diagnosed and fixed in less than 45 minutes. Now the tolilet flushes, and the shower drains quickly. And nothing backs up!
Description of Work: Water and debris were backing up in downstairs shower through the drain, and toilet wouldn't flush properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Great to hear we were able to get that drainage issue resolved for you. If you need our help in the future, don't hesitate to give us a call.

Steven M.
02/2018
5.0
plumbing, septic tank
  + 0 more
The job was well-done. No negatives involved.
Description of Work: Septic tank pumped out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Roto-Rooter Plumbing & Drain Service
Thank you for the great review! We appreciate your business.

BEVERLY G.
02/2018
4.0
plumbing
  + -1 more
Technician arrived 30-45 minutes after my call. He introduced himself and went straight to work. He assessed the problem and had it resolved within 10 minutes.
Description of Work: clear clogged toilet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$179

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other Angie's List members. It was a pleasure working with you, and we truly appreciate your business.

Randy D.
02/2018
5.0
plumbing
  + -1 more
Outstanding...pricey, but worth it. Friendly service professional (James A), and very knowledgeable about his job. I will use him again when needed.
Description of Work: Septic tank inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Roto-Rooter Plumbing & Drain Service
Thank you so much for taking the time to share your experience. I'm glad we were able to get that tank inspected for you. We truly appreciate the opportunity to earn your business.

Harold J.
02/2018
5.0
plumbing
  + -1 more
Showed up on time and had it replaced in no time. Was very friendly.
Description of Work: Pressure valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for your plumbing service! It is great to hear we were able to replace that valve to your complete satisfaction. If you need our help in the future, lease don't hesitate to give us a call. We appreciate the opportunity to earn our business.

Niki I.
02/2018
5.0
plumbing
  + -1 more
Daniel was a master with a snake. The way these sinks are plumbed is challenging, but not a problem for him. Very professional and skilled. Cleaned up after himself too! Thanks Daniel!
Description of Work: Clear a clog in a double sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Great to hear Daniel was able to clean that drain for you, and get your plumbing system back in operation. We truly appreciate your business.

Bill B.
02/2018
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
He showed up on time and worked in the rain for about 3 hours. Had to go get more tools (no charge) and came back and finished the job. Made suggestions on how to help the problem and is coming back to quote replacement. Real nice guy and a hard worker.
Description of Work: Had an old cast drain pipe from the house to the sewer in my daughter's new house. It was clogged with roots in 2 different places and needed cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to resolve that drainage problem for your daughter, and to your complete satisfaction. Thank you for choosing Roto-Rooter, we truly appreciate the opportunity to earn your business.

Robert D.
02/2018
5.0
plumbing, drain cleaning
  + 0 more
They arrived at our home after 5:00 on that worked and repaired the problems. The toilet was repaired and was put back in order within a couple of hours.
Description of Work: They were contacted and hired over the phone because of a serious leak in a toilet. This call was made late in a workday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other Angie's List members. I'm glad we were able to resolve that toilet issue for you to your complete satisfaction. We truly appreciate your business.

Brandon W.
02/2018
5.0
plumbing
  + -1 more
Awesome and professional service. Would definitely recommend.
Description of Work: I received a standard repair on a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to repair that toilet for you in a professional manner. We appreciate the opportunity to earn your business. If you need our help in the future, please don't hesitate to give us a call.

Diane M.
02/2018
5.0
plumbing
  + -1 more
He was done in a half day and everything has been working fine
Description of Work: Replacing pipes under the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter! Great to hear we were able to replace those pipes for you in a timely manner. We truly appreciate your business.

Chris C.
02/2018
5.0
plumbing, septic tank
  + 0 more
James Arrowood was friendly, knowledgeable, and punctual. Work was performed professionaly and without any mess.
Description of Work: Septic pumping and inspection for refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$593

Response from Roto-Rooter Plumbing & Drain Service
Thanks for the kind words! We appreciate you choosing Roto-Rooter for your septic pumping and inspection. I'm glad James was able to provide excellent service when handling that septic issue. Thank you for your business.

Steve B.
01/2018
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Drew could not have been better to work with. Very professional and actually did what he said he would do every day.......
Description of Work: Had two sewage pumps replaced at a day care facality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other Angie's List members. I'm glad Drew was able to get those sewage pumps replaced for you in a professional manner. We appreciate you allowing us the opportunity to earn your business.

Steven C.
01/2018
5.0
plumbing
  + -1 more
Drew was the person who performed the work. I needed the work done the next day. No problem. On time, professional, clean and professional. Would definitely use again.
Description of Work: needed water lines and drain hooked up to a vanity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other members! I'm glad Drew was able to resolve that plumbing problem to your complete satisfaction. We truly appreciate the opportunity your business.

Amanda A.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Again yesterday we called Rotorooter for our plumbing needs. They are always quick to respond and each person we interact with is very professional. Usually the service is the same day. Yesterday we just had a leaking valve at the back of the toilet. The serviceman, Jake, did a great job. Even though it was a minor repair, he made sure that the leaking valve was the only problem. I’m glad he did because the line from the toilet to the water line was missing a washer. If he didn’t check this, we would have had another leak. We have used them for minor repairs and major repairs and have always been fantastic. Although they are not the cheapest, they are not the most expensive and are worth every penny. I trust them to do the job correctly. Hire them!
Description of Work: We had a leak is the valve behind our toilet. In the past was have had them replace two 50 gallon water heaters at about $4200.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to resolve that problem for you in a professional manner! Thank you for continuing to choose Roto-Rooter for your plumbing needs. We truly appreciate your business.

R. E. G.
01/2018
5.0
plumbing
  + -1 more
Technician explained and showed us the problem prior to providing service. He left the area neat and clean.
Description of Work: Replace seal on toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience! We truly appreciate the opportunity to earn your business.

Paul W.
01/2018
5.0
plumbing
  + -1 more
Courteous, helpful, fixed pin hole leak in copper line. Could have more tools to find leaks. Suggest a mositure meter.
Description of Work: Leaky pipe between walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience, we appreciate the great review! Your business is truly appreciated.

Debi D.
01/2018
5.0
plumbing
  + -1 more
Fantastic Nick H checked all faucets,and toilets in house.Found the problem easily.Snaked drains under house and rechecked everything to make sure it was in normal running condition.Will definitely be calling back if there is any other problems.Was Very impressed.Thank you Nick H n Roto Rooter!
Description of Work: Unclog drains in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words, I'm glad we were able to resolve your problem. Nick is a great asset to our company and we are lucky to have him. We hope you don't have a plumbing problem anytime soon, but if you do we're glad to know we'll be your first call.

Richard S.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
The Roto-Rooter team was prompt, efficient and very friendly. I expect our drain lines to be ready for the next rain!
Description of Work: Our roof gutters are attached to drain lines to take the water away from the house. These had gotten blocked on three corners of the house causing water to spray out of the joints like fountains!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
I hope those drains are ready too! Thank you for choosing Roto-Rooter to clean those downspout drains out for you. We appreciate your business. If you ever need our help in the future, don't hesitate to give us a call.

Vaughn M.
01/2018
5.0
plumbing
  + -1 more
Decided to call Roto-Rooter to repair the toilet after seeing and hearing the TV/Radio commercials. It was a good decision. Jean C. was very friendly and courteous. Obvious that he enjoys his job, and he spoke very highly of the company owners and his co-workers. Jean represented Roto-Rooter very well. I will definitely use Roto-Rooter again because of John C. He also repaired the toilet in much less time than it would have taken me.
Description of Work: Toilet Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other members. I'm glad we were able to resolve that plumbing problem for you in a professional manner. We truly appreciate the opportunity to earn your business.

Barbara G.
01/2018
5.0
plumbing
  + -1 more
When great, be lighted with the service.
Description of Work: Bill was very professional and hard working. Many frozen pipes right now but got me in in short order!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$882.82

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other members. I'm glad we were able to get that frozen pipe issue resolved for you. This weather has been ho*** ** us in the South, especially our plumbing. We truly appreciate your business.

Contact information

136 Tanner Road, Greenville, SC 29607

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
M108956,
Trade License Authority
Department of Labor, Licensing, and Regulation
Trade License Expiration
10/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Water Heaters,
Drain Pipe Installation,
Appliance Repair

FAQ

Roto-Rooter Plumbing & Drain Service is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
Yes, Roto-Rooter Plumbing & Drain Service offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Drain Service offers a 5% senior discount.
Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Service offers warranties.
Roto-Rooter Plumbing & Drain Service offers the following services: Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Contact information

136 Tanner Road, Greenville, SC 29607

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day