Servicing Georgia, North, & South Carolina including Augusta, Asheville, Greenville, Myrtle Beach, Wilmington and the surrounding areas.. Locally owned and operated franchise since 1984. Roto-Rooter is available 24 hours a day, 7 days a week for all of your plumbing and drain cleaning needs.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.
We had an emergency situation & our regular plumber was swamped. He recommended Roto-Rooter. David R. promptly arrived. He was friendly and knowledgeable and solved our issue. I would highly recommend David and Roto-Rooter of Anderson, SC. They have gained a new customer.
Description of Work: Clear main drain pipe for all bathrooms in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Roto-Rooter Plumbing & Drain Service
Great to hear! Thank you for taking the time to share your experience. We truly appreciate the opportunity to earn your business.
houtman H.
07/2018
5.0
plumbing
+ -1 more
We were very pleased with the work Roto - Rooter performed, the guys worked vey hard in the very hot weather. We strongly recommend Roto- Rooter for all your pluming jobs. They are great and very polite men.
Description of Work: needed a new waterline put in from the meter to our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Roto-Rooter Plumbing & Drain Service
Thank you for the recommendation! I'm glad we were able to get that new water line installed for you. It was a pleasure working with you and we appreciate your business.
Schneider E.
07/2018
5.0
plumbing
+ -1 more
It went very well. Both men were competent, thorough, and did a great job.
Description of Work: new faucet set in tub/shower and new hand-held sprayer in other bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to resolve that plumbing issue! Thank you for your business.
PATRICIA S.
07/2018
5.0
plumbing
+ -1 more
James was prompt, professional and precise! Arrived, got to work and solved the problem. Brilliant. I was expecting it to take several hours, and he found the tank in very short order.
Description of Work: Needed to find my septic tank
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience. James does a great job for us, and we are lucky to have him. We appreciate your business.
Lisa G.
06/2018
1.0
plumbing
+ -1 more
They told me they would be there in the afternoon after3 - I waited for three hours - they called me at 6 to say - it would be another hour to hour and a half. NO WAY
Description of Work: Installing a garbage Disposal
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to provide feedback. We have reached out to this customer via personal e-mail, but have not had any luck reaching her. I am sorry we were not able to install that garbage disposal for you in a timely manner. I understand how frustrating it can be to wait around for a service professional. We have discussed with all the employees involved, how to handle similar situations in the future. Roto-Rooter will strive to ensure no customer has this experience again. We appreciate you allowing us the opportunity to earn your business.
Traci C.
05/2018
5.0
septic tank
+ -1 more
Willie was very friendly and professional. It was a great experience!
Description of Work: Septic Inspection
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share you experience with other members. I'm glad we were able to resolve your issue in a professional manner. We truly appreciate the opportunity to earn your business.
Sara J.
05/2018
5.0
plumbing
+ -1 more
Awesome. Cole and Ryan were very professional and knowledgeable and I wouldn’t hesitate to utilize their skills again or recommend them to others.
Description of Work: Drain cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter and allowing us the opportunity to earn your business. We appreciate you taking the time to write a review.
TJ R.
05/2018
5.0
plumbing, sewer cleaning
+ 0 more
Roto-Rooter service pros visited my home three times, always quite punctual and thorough. The first technician augered the line so my plumbing was usable again. Because the snake didn't pull any roots or other debris out, and because this has been a recurring problem, the service pro suggested the line be examined with a camera. On the second visit, Dean scoped the line to check for problem spots and discovered several significant root masses in my line, one of which was located underneath the road. He suggested it be cut out with a water jet (to prevent digging into the ground/road) but went above and beyond to contact my local sewer district to see who held the ultimate responsibility for sewer issues underneath a public right-of-way. After a delay due to the sewer district, Dean returned with another service pro for the third visit, using the camera and water jet to remove the roots to the best of their ability. Dean and the entire staff of Roto-Rooter are professional, courteous, and thorough. to auger the line with a snake so my plumbing was at least usable again; (2) to scope
Description of Work: My service lateral was severely blocked by pesky tree roots, the worst of which was located underneath the road.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Roto-Rooter Plumbing & Drain Service
I'm sorry to hear you had such a mess on your hands. We appreciate you choosing Roto-Rooter and allowing us a chance to resolve that issue for you. It sounds like we were able to do so in a professional manner. Thank you for your business and trust to get the job done right.
George D.
05/2018
5.0
plumbing
+ -1 more
Adam, knew exactly what to do and he did it very quickly
Description of Work: Install garbage disposal properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for your business and taking the time to write a review. I'll be sure to share this review with the team for a job well done.
Mike A.
04/2018
5.0
sewer cleaning
+ -1 more
Tough job went well because of Travis.
Description of Work: Roots removed from sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Great to hear we were able to get those roots cut out and get your drainage system back flowing. If you need our help in the future, please don't hesitate to give us a call.
Nate F.
04/2018
5.0
plumbing
+ -1 more
Russ P. from Roto Rooter was punctual, professional and efficient. He fixed the problem within an hour on Saturday night. Great job!
Description of Work: Pipes were blocked and waste water was backing up into the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for the great review! I'm glad we were able to get our plumbing system back in order on a weekend. We truly appreciate your business.
Jose G.
04/2018
5.0
drain pipe
+ -1 more
The technician was very professional, and knowledgeable. I felt very confortable and would use your company again, especially if it was he same technician.
Description of Work: Outside burst pipes
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you so much for your business! We appreciate you choosing Root-Rooter and taking the time to share your experience.
Anne B.
04/2018
5.0
plumbing
+ -1 more
All went smoothly. Cole was professional and thorough. I would definitely hire him again!!!
Description of Work: Our upstairs drains were draining slowly . Cole arrived as scheduled and fix the problem quickly and efficiently!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for your feedback! I'm glad Cole was able to resolve that issue and get your drains back in operation. We hope you don't have a plumbing problem anytime soon, but we're glad to know we'll be your first call when you do.
Robert C.
03/2018
5.0
plumbing
+ -1 more
Excellent service! Very professional and hard working!
Description of Work: Sewage in shower
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$707
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to write a review! I'm glad you were 100% satisfied with the service you received. We appreciate your business.
Victor B.
03/2018
5.0
sewer cleaning
+ -1 more
Service Pro, James Arrowood couldn't have been more courteous, helpful and knowledgeable. He got the blockage cleared quickly and then with a camera inspection found the low spot/dips in the pipe that are causing the recurring problem. A project manager will come to the house on Monday to develop a repair plan.
Description of Work: Sewer cleaning & camera inspection of pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$427
Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words! We appreciate you choosing Roto-Rooter and allowing us the opportunity to earn your business. I'll be sure to share this review with James, he will be thrilled.
Charles D.
03/2018
5.0
plumbing
+ -1 more
I got a call from there office this morning to confirm I still wanted the work to be done. I also got emails reminding me of the appointment. With in 30 minutes of the call they were here ready to work. I confirm the estimate I had received the week before. I described the best I could the location in the craw space under my house where the work was needed. They (Both Dean B. and Chris W.) were courteous and in a professional manner. They keep me informed to the progress. They also found a leak that already had a puddle of water near my kitchen. So I had that fixed as well. I am attaching before and after pictures.
Description of Work: I had a pipe with rusty holes on the main drain trunk line that need to be fixed . that was leaking sewer gas smell into my house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$404.11
Response from Roto-Rooter Plumbing & Drain Service
Thank you for sharing your story with other Angie's List members! I'm so glad we were able to get those drains replaced, and to your complete satisfaction. We truly appreciate your business.
Kathleen A.
03/2018
5.0
drain cleaning
+ -1 more
Very well. Josh, who serviced the call, had it cleared very quickly and made sure the system ran correctly.
Description of Work: Blocked toilet that defied plumber's helper and auger
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thank you for taking the time to share your experience. It is great to hear we were able to get your plumbing system back up and running. We appreciate your business.
James B.
03/2018
5.0
plumbing, water heater repair
+ 0 more
Awesome...Joe was very knowledgeable and great to work with
Description of Work: Water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to replace that water heater to your complete satisfaction. We appreciate your business, and if you need our help in the future please don't hesitate to give us a call.
Mick M.
03/2018
3.0
plumbing
+ -1 more
$206 less a$20 coupon I had for 1, that's one hour of work. THAT'S TOO MUCH!!! What a ripoff!!!
Description of Work: Toilet leak
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$206
Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking time to provide feedback. I'm sorry you were not completely satisfied with the price of your service, it is our goal to do so 100% of the time. I'm glad we were able to resolve your plumbing issue in a timely and professional manner. Thank you for allowing us the opportunity to earn your business.
Jesse V.
03/2018
5.0
plumbing
+ -1 more
Very well. He had to come back to fix a leak but did it in a timely manner and was friendly doing it.
Description of Work: Replace Toilet
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Roto-Rooter Plumbing & Drain Service
Thank you for sharing your experience! We appreciate your business.
Mark D.
03/2018
5.0
plumbing, drain cleaning
+ 0 more
Punctual. Professional. Efficient. Exceeded expectations. Definitely will recommend to others. "exactly as advertised" Pleased customer. (understatement)
Description of Work: Plumbing drain blockage in main trunk line...
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thank you so much for the kind words. I'm glad we were able to resolve your drainage issue in a professional and timely manner. If you need our help in the future don't hesitate to give us a call.
Patricia B.
03/2018
5.0
plumbing
+ -1 more
It went Excellent and Gary was professional and personable!! He got the job done in no time and thankful that there is a service to come out on a Saturday (St Patty’s Day🍀)
Description of Work: Kitchen drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Great to hear! I'll be sure to pass this along to Garry for a job well done. I'm glad we were able to resolve that issue on a holiday. Thank you for your business, we truly appreciate it.
Charles L.
03/2018
5.0
plumbing
+ -1 more
The representative was on time, clean and exceeded my expectations.
Description of Work: Slow/Clogged drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Awesome! Thank you for taking the time to share your experience with other Angie's List members. We appreciate the opportunity to earn your business.
Bharat B.
03/2018
5.0
plumbing, water heater repair
+ 0 more
Both guys did a great job. Professional work. Very conscientious team.
Description of Work: Leaking Hot Water Heater
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Thank you for the great review! It was a pleasure working with you.
wes P.
03/2018
5.0
plumbing, septic tank, sewer cleaning
+ 1 more
all services were handled in a professional and efficient manner. would recommend CARL anytime.
Description of Work: pumped out septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Drain Service
Way to go Carl! Thank you for taking the time to share your experience. We appreciate you choosing Roto-Rooter and allowing us the opportunity to earn your business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Water Heaters,
Drain Pipe Installation,
Appliance Repair
FAQ
Roto-Rooter Plumbing & Drain Service is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
Yes, Roto-Rooter Plumbing & Drain Service offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Drain Service offers a 5% senior discount.
Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Service offers warranties.
Roto-Rooter Plumbing & Drain Service offers the following services: Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.