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Roto-Rooter Plumbing & Drain Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Servicing Georgia, North, & South Carolina including Augusta, Asheville, Greenville, Myrtle Beach, Wilmington and the surrounding areas.. Locally owned and operated franchise since 1984. Roto-Rooter is available 24 hours a day, 7 days a week for all of your plumbing and drain cleaning needs.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-248 of 248 reviews

Matt M.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Had 3 toilets leaking into the bowl. The flush valves had to be replaced in all 3 so it took 1-2 hours to complete the service. | |Problem seems to have been solved.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Roto-Rooter Plumbing & Drain Service
Thanks for the review [Member Name Removed]! We are glad that toilet problem has been resolved. Your business is truly appreciated. Dustin L.

Charles S.
01/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Needed to replace a toilet after two calls

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Roto-Rooter Plumbing & Drain Service
Thanks for taking the time to leave a review! We appreciate your business, and we're glad to hear we got that toilet taken care of for you. If you need us in the future don't hesitate to give us a call. Dustin L.

Alvena C.
01/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: I had them replace an old sump pump in my basement. The repairman went to Home Depot, nearby, and bought the new pump. I consider 408.57 extremely high labor for his four hours it took to install the pump, an hour of which was spent purchasing the pump.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Response from Roto-Rooter Plumbing & Drain Service
Thank you for taking the time to share your experience with other Angie's List members. We appreciate you allowing us the opportunity to earn your business! Dustin L.

Byron B.
12/2015
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
unknown
Description of Work: They cleaned out the underground drains connected to our downspouts. They were courteous, punctual, and they did what they said they would do for the price they quoted. I will call them in the future for clogged drains.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thanks for taking the time to leave a review.I'm glad we got that clog cleaned out for you. We appreciate your business and your loyalty to Roto-Rooter. Dustin L.

Michael O.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from Roto-Rooter Plumbing & Drain Service
Thanks for the great rating! We appreciate you taking the time to rate us on Angie's List. Thank you for allowing us the opportunity to earn your business. Dustin L.

Thomas H.
11/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Unstopped sewer pipe that tree roots had clogged. We were flushing again by 5 pm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Great to hear we found the "root" of your problem! Thanks for sharing your experience with other members. We truly appreciate your business. Dustin L.

Minerva F.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Good work and went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for your plumbing needs. We appreciate you taking the time to share your experience with other Angie's List members. Your business is truly appreciated. Dustin L.

Sandy T.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Professional. Pumped septic tank a bit higher than others I called but we're able to come when I needed them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Roto-Rooter Plumbing & Drain Service
Thanks for the review [Member Name Removed]! I am glad we were able to accommodate your schedule and get your tank pumped and cleaned. We appreciate you allowing us the opportunity to earn your business. Dustin L.

Yon Han C.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They were very responsive but I thought the price was high side.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,300

Julius T.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Roto-Rooter Plumbing & Drain Service
Thank you for your business and the great rating! We appreciate you taking the time to share your experience. If you need us again in the future, don't hesitate to give us a call. Dustin L.

Jann H.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced the sewage pipe (it was mostly terra cotta) from the sidewalk to the street. (Last year they replaced it from my house to the sidewalk). It took 3-4 days - had to dig up the street, cut the sidewalk, work around water lines (the city didn't come to show where the water lines were), take out the old pipe (in pieces by this point), replace with new PVC, then replace the dirt (huge amounts of it), repave the street and put new concrete on the sidewalk. The guys who did the work were gems - very personable and worked very hard. I felt comfortable around them and they were patient with my questions. They aren't cheap by any stretch of the imagination, but everything else was par excellence.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Roto-Rooter Plumbing & Drain Service
Great to hear we were able to resolve your problem! Sewer repairs can be expensive and cumbersome jobs, especially when they include city streets and sidewalks. We appreciate you choosing Roto-Rooter to tackle this task for you and I'm glad we completed the job to your satisfaction. If you need us in the future don't hesitate to call. Dustin L.

vic G.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Thanks for the review [Member Name Removed]! I am glad we got that plumbing problem fixed for you. We appreciate the opportunity to earn your business. If you need us in the future don't hesitate to give us a call. Dustin L.

Barbara L.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: RR tech was able to find a malfunctioning check valve in the cold water supply to our HWH in a minimum amount of time. Very responsive. Excellent work ethic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for that water heater repair. We appreciate the opportunity to earn your business and you taking the time to share your experience. Dustin L.

Josh R.
09/2014
5.0
drain cleaning
  + -1 more
It went well.
Description of Work: They unclogged a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thanks for sharing your experience. We appreciate the opportunity to earn your business. Dustin L.

Mark B.
08/2014
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Removed tree roots from a sewer line, which has been a recurring problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Roto-Rooter Plumbing & Drain Service
And away go troubles down the drain! Thanks for sharing your experience, we appreciate your business. We've been cleaning roots out of sewers for over 70 years. Glad we could be of assistance. Dustin L.

Brooke C.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced parts on two toilets. Went smoothly and was in and out in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Roto-Rooter Plumbing & Drain Service
Great to hear from you [Member Name Removed]! Thanks for taking time to rate your service experience. We appreciate you allowing us the opportunity to earn your business. If you need us in the future don't hesitate to call. Dustin L.

JoAnn S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Roto-Rooter Plumbing & Drain Service
Thank you for sharing your experience! I'm glad we got that plumbing problem fixed to your satisfaction. We truly appreciate your business. Dustin L.

Mark W.
04/2014
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Put in a new septic line. They delayed at first because of buried power lines, but when they came back out they did a good, quick job of it and all seems to be working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,400

Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for that septic line installation. We appreciate you taking the time to share your experience with other Angie's List members. The opportunity to earn business is truly appreciated. Dustin L.

Peggy T.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Accessed pipes through outside wall replaced busted cold supply line pipe stress tested remaining pipes and located a crack in hot supply line. Replaced that section as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Roto-Rooter Plumbing & Drain Service
Thank you for sharing your experience with other Angie's List members! We appreciate you choosing Roto-Rooter to perform that repair. If you need our help in the future, don't hesitate to give us a call.

Delcie O.
01/2014
3.0
plumbing
  + -1 more
Repaired outside water pipe.
Description of Work: I used ROTO-ROOTER PLUMBING AND DRAIN SERVICES

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Roto-Rooter Plumbing & Drain Service
Thank you for sharing you experience with other Angie's List members. Our company uses this information to improve the experience of our customers. We appreciate you allowing us the opportunity to earn your business. Dustin L.

Michael P.
09/2013
5.0
plumbing, drain pipe
  + 0 more
Great service.
Description of Work: replaced drain line from house to sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,780

Response from Roto-Rooter Plumbing & Drain Service
Thank you for choosing Roto-Rooter for your sewer replacement. We appreciate your business and the time you took to share your experience. If you need us in the future don't hesitate to call. Dustin L.

John H.
11/2012
5.0
plumbing
  + -1 more
See above.
Description of Work: I called RotoRooter in Greenville, SC this morning and a very friendly lady took my name and summary of my plumbing problem. She indicated that she would call me later today with a time for a plumber to come to the house (same day service). A very nice yung plumber, Jay came on time and inspected two toilets that were leaking water due to faulty flapper valves. He had the part on his truck for one toilet but the second toilet had different innards and needed a different part. He left, secured the part, and installed them in both toilets. He did tell me that if that did not work on the especially troubled toilet that a parts kit would be needed. We have had to call RotoRooter back as the toilet begin to lose water as the new flapper did not work. The lady at dispatch told me that Jay was already on another call and that she would call me back tomorrow morning. I was very satisfied with the service and he did tell me that the new flapper, the most conservative approach, would possibly not work and it did not. So I know that he will get the parts kit and fix it soon. Jay was a good representative for RotoRooter and knows his plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114.6

iris M.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Contact information

136 Tanner Road, Greenville, SC 29607

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
M108956,
Trade License Authority
Department of Labor, Licensing, and Regulation
Trade License Expiration
10/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Water Heaters,
Drain Pipe Installation,
Appliance Repair

FAQ

Roto-Rooter Plumbing & Drain Service is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
Yes, Roto-Rooter Plumbing & Drain Service offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Drain Service offers a 5% senior discount.
Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Service offers warranties.
Roto-Rooter Plumbing & Drain Service offers the following services: Residential and commercial plumbing and drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Contact information

136 Tanner Road, Greenville, SC 29607

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day