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Priority One Security

Home Security Systems

About us

Locally owned & operated.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial remote arming and disarming, video monitoring & home automation.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

MICHAEL B.
02/2015
5.0
home security systems
  + -1 more
They were easy to communicate with. They were very prompt and professional.
Description of Work: They installed alarms for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

D. Lee B.
08/2014
5.0
home security systems
  + -1 more
I have used them for past 15 years. I just decided to go back to them at this time. I just upgraded the service. Their customer service and they are local here, stands out the most to me. I never had any issues with them. They were very professional. I never had any problem from start to finish.
Description of Work: I used Priority One.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dawn B.
06/2014
2.0
home security systems
  + -1 more
unknown
Description of Work: In home quote. Salesman very nice and came across professional. Unfortunately the service and verbal guarantees could not be verified in the actual contract. When brought to his attention he admitted to not having read the contract in full. Empty promises & extremely expensive.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$500

Response from Priority One Security
We do not show this member as a customer. If she could provide more information I will most definitely look into it. Customer service is extremely important to us. We want to make sure every customer or potential customer has a great experience with our team. Priority One Security

Mike H.
03/2012
5.0
home security systems
  + -1 more
It went great! Installed guy was on time, worked quick and very thorough in explaining how to arm, disarm and other function.
Description of Work: Installed security system with door sensors & motion with cell back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

LINDA R.
06/2006
5.0
home security systems
  + -1 more
Priority One Security is an excellent company to monitor our home alarm system. Their motion detectors are pet friendly so our dog doesn't set the alarm off. They also monitor for all the usual things such as fire, carbon monoxide, and theft. They are also linked to our local fire police and ambulance departments.
Description of Work: Priority One Security provides the monitoring of our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MICHELLE B.
06/2006
5.0
home security systems
  + -1 more
Priority One installed our system years ago and has been monitoring it since. We set it off a few times by mistake and they called immediately. They've also come out to check up on our system.
Description of Work: Priority One monitors our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

06/2006
5.0
home security systems
  + -1 more
We had Priority One come out once to explain the system to us better, but they didn't charge for that. Otherwise we haven't had any false alarms, and feel secure knowing that they're monitoring it well.
Description of Work: Priority One has monitored our system for the past eight years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

VASUDEVAN S.
06/2006
5.0
home security systems
  + -1 more
They did a good job of installing the system and explaining the operation of the system. They were very professional and ethical. The response time was very fast. We have been using them for about five years and would recommend their services.
Description of Work: They monitored our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

06/2006
5.0
home security systems
  + -1 more
They installed our system about ten years ago and we have used them ever since. They did a great job of installing the system and explaining everything. We feel safe, secure with this system, and have the same system at our work place. I have recommended them to all of our friends.
Description of Work: They monitor our home alarm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2006
4.0
home security systems
  + -1 more
I have been using Priority One for many years and have never once had any problems. Therefore, I would say that they are doing their job as far as monitoring my home and keeping the system up to date. The only time they do a maintenance check is if I ask them. I really do not see a need for it because I reset the system myself everyday. I know it works fine and I plan to continue services with them for many years to come.
Description of Work: Priority One provides my alarm protection services on a monthly basis.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$27

06/2006
5.0
home security systems
  + -1 more
I haven't been using them for very long, but the people I have talked to were very friendly. We felt their price was very fair for the kind of work they did for us, and I have been very happy with this company so far.
Description of Work: They monitor our alarm system for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

06/2006
5.0
home security systems
  + -1 more
I was impressed with the extra mile that the one service man took on a recent visit from Priority One. The cable people were out and had actually cut some wiring to my alarm system. Well to make a long story short, Priority One had fortunately been out for a routine maintenance check and went ahead and fixed the cable people's mishap. I did not have to pay for that service, and I thought that was extremely nice of them to do that.
Description of Work: Priority One provides my monthly alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

    Contact information

    18 Interchange Blvd Ste B, Greenville, SC 29607

    www.priority1security.com

    Service hours

    Sunday:
    7:30 AM - 11:30 PM
    Monday:
    7:30 AM - 11:30 PM
    Tuesday:
    7:30 AM - 11:30 PM
    Wednesday:
    7:30 AM - 11:30 PM
    Thursday:
    7:30 AM - 11:30 PM
    Friday:
    7:30 AM - 11:30 PM
    Saturday:
    7:30 AM - 11:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    Priority One Security is currently rated 4.9 overall out of 5.

    Sunday: 7:30 AM - 11:30 PM

    Monday: 7:30 AM - 11:30 PM

    Tuesday: 7:30 AM - 11:30 PM

    Wednesday: 7:30 AM - 11:30 PM

    Thursday: 7:30 AM - 11:30 PM

    Friday: 7:30 AM - 11:30 PM

    Saturday: 7:30 AM - 11:30 PM

    Priority One Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Priority One Security offers free project estimates.
    No, Priority One Security does not offer eco-friendly accreditations.
    No, Priority One Security does not offer a senior discount.
    Yes, Priority One Security offers emergency services.
    Yes, Priority One Security offers warranties.
    Priority One Security offers the following services: Residential & commercial remote arming and disarming, video monitoring & home automation.
    ask for details

    Contact information

    18 Interchange Blvd Ste B, Greenville, SC 29607

    www.priority1security.com

    Service hours

    Sunday:
    7:30 AM - 11:30 PM
    Monday:
    7:30 AM - 11:30 PM
    Tuesday:
    7:30 AM - 11:30 PM
    Wednesday:
    7:30 AM - 11:30 PM
    Thursday:
    7:30 AM - 11:30 PM
    Friday:
    7:30 AM - 11:30 PM
    Saturday:
    7:30 AM - 11:30 PM